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Hotel Kawa Mountain Retreat

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kawa Mountain Retreat

Living room
Jetted tub
Premium Room
Premium Room
Front of property - evening/night

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
Fca Altos De Cocora, Via Camino Nacional Sec Dos Casitas Lt2, Salento, Quindio
  • Calle Real
    15 min walk
  • Main Square
    19 min walk
  • Cocora Valley
    6 min drive
  • Armenia (AXM-El Eden)
    117 min drive

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 3.3 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin, Balcony

Deluxe Cabin, Balcony

Deluxe Cabin, Balcony

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, free WiFi, bed sheets

Deluxe Room, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin

Deluxe Cabin

Deluxe Cabin

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Salento

With a stay at Hotel Kawa Mountain Retreat in Salento, you'll be in the mountains, within a 10-minute drive of Cocora Valley and Calle Real. .This spa hotel is 22.2 mi (35.7 km) from Coffee Park and 29.5 mi (47.5 km) from Ukumari Zoo.

What's nearby

  • Calle Real - 15 min walk - 1.3 km
  • Main Square - 19 min walk - 1.7 km
  • Cocora Valley - 6 min drive - 3.3 km
  • Reserva Natural Acaime - 15 min drive - 11.0 km
  • Bosques de Cocora - 17 min drive - 12.3 km

Getting around

  • Pereira (PEI-Matecaña Intl.) - 97 min drive

Restaurants

  • ‪Restaurante Donde Laurita en Salento - ‬20 min walk
  • ‪Concreto Cafe - ‬15 min walk
  • ‪Kafe del Alma - ‬15 min walk
  • ‪Parrilla y vinos Juan Esteban - ‬20 min walk
  • ‪La Mojitería - ‬17 min walk

About this property

Hotel Kawa Mountain Retreat

Suburban hotel with a full-service spa and free breakfast
Hotel Kawa Mountain Retreat offers 25 accommodations with complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is open daily.
Make yourself at home in one of the 25 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
At Hotel Kawa Mountain Retreat, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include multilingual staff, luggage storage, and coffee/tea in a common area. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Hotel Kawa Mountain Retreat has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • A hot tub

Conveniences

  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Couples treatment room(s)
  • Massages
  • Spa open daily
  • Treatment room

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Kawa Mountain Retreat Salento
Hotel Kawa Mountain Retreat Hotel
Hotel Kawa Mountain Retreat Salento
Hotel Kawa Mountain Retreat Hotel Salento

Hotel Kawa Mountain Retreat Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 93 out of 106 reviews" "
Rating 8 - Good. 8 out of 106 reviews" "
Rating 6 - Okay. 4 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 0 out of 106 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Camilo

Liked: Staff & service, room comfort
Disliked: Cleanliness
Overall, our stay was passable, but there are numerous areas that require substantial improvement. Frankly, given the cleanliness issues and the worn-out condition of the towels and sheets, I find it difficult to justify the hotel's price. Starting with the positives: the location was peaceful and offered stunning views, with a convenient path to the town. The breakfast was a highlight, combining a buffet selection with made-to-order main dishes, which I would rate 10/10. Now, addressing the negatives: We stayed for just one night during peak season, from Saturday to Sunday. The jacuzzi was covered in algae. While I understand the intention to reduce chemical use, this neglect led to an unacceptable level of cleanliness. The towels and bed sheets were visibly aged and hadn't been changed recently. In conclusion, despite some positive aspects of our stay, such as the tranquil location and excellent breakfast, the pervasive cleanliness issues and worn-out amenities make it hard to recommend this hotel, especially considering its current pricing.
Stayed 1 night in Jul 2024

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Amazing, I would love to come back. Safe. Clean. Secluded a d yet walking distance to the town of Selanto.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nastaran

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in beautiful location, walking distance to main street. Great service and delicious breakfast. They set up great room for us for our anniversary time. We had balcony with beautiful view. Definitely coming back to Salento and this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous property. I searched a lot for places in this area, and, I felt so lucky to have found the perfect place to stay. Great location. Great ambiance.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, amazing views! Would highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous property with great staff!
We had such a great stay here! The property is beautiful with good amenities. The staff were very friendly and accommodating. We’ll definitely stay here again if we ever return to Salento.
Stayed 3 nights in Feb 2024

8/10 Good

richard, everett

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Stoyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located above the village and next to the mirador, overlooking the valley and the road to Valle del COCORA. Breathtaking view!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

James, N. Grosvenordale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay out of town but close enough for a 5 minute walk into town.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this place, the view and the peacefulness that offers. Service was excellent...nothing to say! Very close to the town. Restaurant was very good as well.
Stayed 4 nights in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Overall a great stay at a beautiful location. The rooms are not quite as private as they look on the booking site and their website, but otherwise a great experience.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2023

8/10 Good

Vit

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to spend a couple of days visiting Salento and its surrounding area. We had the most amazing view and enjoyed top-quality hospitality from a team that went out of their way to make our stay special.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jiun Yea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go back to Kawa hotel for sure! We found such a pity that we couldn’t spend decent time at the hotel due to our intensive schedule, so will try to arrange for more time chilling there next time. Breakfast and view from the room are both perfect, but the service was what amazed us the most! Very helpful and responsive reception that we didn’t need to worry about anything. Shuttle service worked out smoothly as well!
Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, except for the access road.
Stayed 4 nights in Aug 2023

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Beautiful hotel. Good breakfast. Access road in bad condition.
Stayed 4 nights in Aug 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the absolute best time at Kawa. 10/10 would recommend. Between the staff, the views, the food, I do not have one bad thing to say about our stay. We were beyond relaxed, and also enjoyed being set outside of center of town, yet you could be there in a short walk. Since being home, we have expressed to everyone that Kawa and Salento were the highlight of our trip.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alicia

Stayed 2 nights in Jun 2023

10/10 Excellent

Lynnea

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing staff truly felt like it was my home
Amazing Carlos went aboveand beyond to make me feel comfortable and answer all questions. Breakfast was made to order and included. Views were unobstructed and peaceful. The room had an updated patio and shower with very hot water. All amenities were great. They even had two hotel dogs that were friendly. Only suggestion is dont put families with children in the room next to the massage room. I was not able to fall asleep due to screaming kids the entire massage session.
Stayed 1 night in May 2023

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do it!
This place exceeded all expectations. The location, the service, the views and amenities made it a 10/10 stay.
Stayed 3 nights in May 2023