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Mercure Ballarat Hotel and Convention Centre

4.0 star property

Photo gallery for Mercure Ballarat Hotel and Convention Centre

Front of property
Front of property
Miscellaneous
Room, 1 King Bed (Lodge) | View from room
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
613 Main Road, Golden Point (Ballarat), VIC, 3350
  • Sovereign Hill
    ‪18 min walk‬
  • Gold Museum
    ‪19 min walk‬
  • Lake Esmond Botanical Garden
    ‪19 min walk‬

Room options

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 25 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

Quest Ballarat Station

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4.8 out of 5, Exceptional, (406)
The price is NZ$418
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About the area

Ballarat

With a stay at Mercure Ballarat Hotel and Convention Centre in Ballarat (Golden Point (Ballarat)), you'll be within a 5-minute drive of Sovereign Hill and Gold Museum. .This spa hotel is 0.5 mi (0.9 km) from Lake Esmond Botanical Garden and 0.5 mi (0.9 km) from Lake Esmond.

What's nearby

  • Sovereign Hill - 18 min walk
  • Ballarat Town Hall - 3 min drive
  • Art Gallery of Ballarat - 4 min drive
  • St John of God Hospital Ballarat - 4 min drive
  • Ballarat Base Hospital - 4 min drive

Getting around

  • Ballarat Station - 7 min drive
  • Melbourne Airport (MEL) - 74 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Hope Bakery - ‬17 min walk
  • ‪Cubby Haus Brewing - ‬3 min drive
  • ‪The Mallow Hotel - ‬3 min drive

About this property

Mercure Ballarat Hotel and Convention Centre

Hotel connected to the convention center in Golden Point (Ballarat) with a full-service spa
Mercure Ballarat Hotel and Convention Centre offers 97 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sanctuary Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 97 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Grab dinner at Azzuri, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Azzuri - This restaurant specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Reservations are required.
Gallery Cafe & Bar - This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Continental breakfast available for a fee weekdays 6:30 AM–10:00 AM: AUD 26-26 for adults and AUD 13-13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Azzuri
  • Gallery Cafe & Bar

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Garden

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 26 to 26 for adults, and AUD 13 to 13 for children
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Mercure Ballarat Hotel and Convention Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 401 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Oct 2024

8/10 Good

Emily

Stayed 1 night in Nov 2024

6/10 Okay

DOMENIC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Will

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Numerous people trying to check in rooms not ready poor reception staff copping rudeness. We paid $400 a night for a dated poorly cleaned room. Very disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

👍
Stayed 1 night in Oct 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Nov 2024

6/10 Okay

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is very good, near to everything, the staff were very friendly and helpful and the room was of good size and bed was very comfortable. The room was clean and tidy. The bathroom needs an uplift and there is enough space to make the shower standalone and modern. The buffet breakfast options were very poor and minimal especially compared to last time we stayed here and for that reason we will not be coming back again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
I actually mucked up my check in dates the staff helped me sort it out nothing was too much trouble and they were very kind
Stayed 1 night in Oct 2024

10/10 Excellent

warwick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

CASSANDRA

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Beautiful grounds good for walking. Good GF options at breakfast, convenient but not worth the extra cost. Older property but well maintained.
Stayed 1 night in Oct 2024

8/10 Good

Katrina

Stayed 1 night in Sep 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

William, GOOLWA

Disliked: Cleanliness, property conditions & facilities
Carpets were smelly and daggy and urgently need replacing. Unable to open any windows to get fresh air.
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Business traveller
Our employee is very happy with the comfort of the room.
Stayed 1 night in Oct 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Nice quiet location. Would stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Phan

Travelled with family
Stayed 2 nights in Jul 2024

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Was disappointed we got there after 2 pm to be told to come back in 45 mins as room wasnt ready When i went back our dedicated parking bay had been goven to someone else ans i was told again to come back after 4.30 pm to park the car not happy
Stayed 2 nights in Sep 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Suited us as we were in town for an event held at the adjoining convention centre. Cozy room, quiet and safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Tabyta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Talishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
One night stay, our room was comfortable, roomy, good bed and linen, how ever the cleaning staff need to be more particular looking at exhaust fan in bathroom, under vanity and around windows, also bathroom floor grout needs a steam clean . Often cleaners are pushed for time and thats where good management plays it part, l can recommend this accommodation for a comfortable night.
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Clean and comfy. Staff are awesome. Breakfast has limited choices and parking is a bit limited in the area where we stayed but overall it was great and will definitely book again next time.
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and facilities. Would love to stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Joel

Stayed 1 night in Mar 2022