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Four Points By Sheraton Arusha, The Arusha Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points By Sheraton Arusha, The Arusha Hotel

Premium Room, 1 King Bed, Balcony, Pool View | View from room
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Garden view
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
Corner Of Uhuru Road Clock Tower, Arusha
  • Arusha Clock Tower
    1 min walk
  • Maasai Market and Curios Crafts
    4 min walk
  • Arusha Naaz Hotel
    3 min walk
  • Arusha (ARK)
    23 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Pool View

  • 17.43 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, Garden View

  • 20.79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom, Balcony

  • 15.64 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom

  • 23.58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, Pool View

  • 25.28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 16.71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, Garden View

  • 15.66 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

  • 17.42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 21.81 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 1 Queen Bed

  • 14.70 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Arusha

With a stay at Four Points By Sheraton Arusha, The Arusha Hotel in Arusha, you'll be within a 5-minute walk of Arusha Clock Tower and Maasai Market and Curios Crafts. .This family-friendly hotel is 0.5 mi (0.7 km) from Natural History Museum and 0.6 mi (1 km) from Arusha International Conference Centre.

What's nearby

  • Arusha Clock Tower - 1 min walk
  • Maasai Market and Curios Crafts - 4 min walk
  • Arusha International Conference Centre - 9 min walk
  • Arusha Golf Course - 4 min drive
  • Njiro Complex - 6 min drive

Getting around

  • Arusha (ARK) - 23 min drive

Restaurants

  • ‪Karibu Uzunguni City Park - ‬8 min walk
  • ‪The Chinese Dragon - ‬18 min walk
  • ‪Kitamu Cafe - ‬4 min walk
  • ‪Africafe - ‬3 min walk
  • ‪Arusha Center Inn Restaurant - ‬12 min walk

About this property

Four Points By Sheraton Arusha, The Arusha Hotel

Colonial hotel with a fitness center and an outdoor pool
Four Points By Sheraton Arusha, The Arusha Hotel offers 114 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 114 air-conditioned rooms featuring iPod docking stations and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Four Points By Sheraton Arusha, The Arusha Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: TZS 41400 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TZS 41400 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arusha Hotel
Hotel Arusha
The Hotel Arusha
Four Points By Sheraton Arusha, The Arusha Hotel Hotel
Four Points By Sheraton Arusha, The Arusha Hotel Arusha
Four Points By Sheraton Arusha, The Arusha Hotel Hotel Arusha

Four Points By Sheraton Arusha, The Arusha Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 130 reviews" "
Rating 8 - Good. 40 out of 130 reviews" "
Rating 6 - Okay. 11 out of 130 reviews" "
Rating 4 - Poor. 2 out of 130 reviews" "
Rating 2 - Terrible. 4 out of 130 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great and comfortable stay at the Sheraton Arusha Hotel. Everyone was very friendly, professional and accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, well trained with highlevel standards. Good rooms and food.
Stayed 1 night in Sep 2024

6/10 Okay

Meryam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasurable experience
It was a pleasurable experience.
Stayed 2 nights in May 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Arusha
Great service and attentive staff. Everything ran perfectly. This was a perfect place to stay and close to the Parks and Safari.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph, Marangu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in so many ways. Shout out to Messrs Krisha (GM) and Kimaro on the management side, Scholastica at front desk / reception, and Jackson, Eva, and Mikidadi in the restaurant. Great customer services.
Stayed 1 night in May 2024

10/10 Excellent

Julie, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and helpful. Beautiful property and well maintained
Stayed 1 night in Apr 2024

10/10 Excellent

Julie, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well taken care of. Rooms were clean and staff were very friendly and helpful. Would definitely stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Helpful and polite!
Stayed 1 night in Mar 2024

8/10 Good

Abera

Stayed 1 night in Feb 2024

8/10 Good

jane

Liked: Staff & service
You couldn’t walk safe anywhere.
Stayed 4 nights in Feb 2024

10/10 Excellent

Joseph, Marangu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and people.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities
Must stay
Stayed 1 night in Jan 2024

2/10 Terrible

Alpa

Travelled with group
Disliked: Staff & service
I had booked 4 rooms, for 7 pax. Out of which we only got 1 room as per the booking i.e TRADITIONAL ROOM WITH 2 Queen Beds. The rest 3 out of 4 rooms were not available during check-in and we were dumped into smaller rooms with 2 single beds. Inpite of having a prepaid booking, a month in advance, our rooms were not available. We were treated like walki-in clients and told take what we were getting. It was a very disappointing and terrible experience. After complaining and writing to the ROOMS DIVISION manager, we were told it was an upgrade. The staff at Four Points Sheraton is not at all serious and considerate. I am shocked that hotel of this high standard can take their clients for a ride and cheat you. It is so humiliating. I have travelled enough, to make out a difference between an upgrade and a downgrade of room. A smaller room with 2 single beds from the room originally booked is explained to me as an upgrade, this is totally not acceptable. I do not know how EXPEDIA will be able to help me resolve this matter, but I have surely learnt a lesson, never to prepay a booking so at least you have a choice to walk out or settle for what you are paying for.
Stayed 1 night in Dec 2023

8/10 Good

Reggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Samvrit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Priscilla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four point Sheraton Hotel was amazing and quiet
Stayed 2 nights in Dec 2023

10/10 Excellent

Harry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Dec 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location in town center. The lobby is too small and crowded. Good breakfast. Rooms are average, but with good shower and TV. Nice garden and pool. The gym is substandard. The staff is helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Shereen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two nights. Breakfast buffet had plenty of options and the staff were very helpful and friendly

10/10 Excellent

Frederick

Stayed 1 night in Sep 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023