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Hôtel du Pont d'Ascain

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel du Pont d'Ascain

Front of property
Aerial view
Family Room (6 persons)
Courtyard
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
Route Departementale 918, Ascain, Pyrenees-Atlantiques, 64310
  • Chantaco Golf Club
    5 min drive
  • Le Train de La Rhune
    5 min drive
  • Nivelle Golf Course
    8 min drive
  • San Sebastian (EAS)
    31 min drive

Room options

View all photos for Comfort Double Room (Côté Jardin)

Individually decorated, individually furnished, desk, laptop workspace

Comfort Double Room (Côté Jardin)

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room (Côté Rue)

Comfort Double Room (Côté Rue)

Comfort Double Room (Côté Rue)

  • Sleeps 3
  • 1 Double Bed

Chambre Triple Confort 2 lits (Côté Jardin)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room (Côté Rue)

Twin Room (Côté Rue)

Twin Room (Côté Rue)

  • Sleeps 3
  • 2 Twin Beds

Suite Familiale Confort 6 personnes

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Chambre Triple Confort 3 lits (Côté Jardin)

Chambre Triple Confort 3 lits (Côté Jardin)

Chambre Triple Confort 3 lits (Côté Jardin)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Chambre Familiale Confort 4 personnes

Chambre Familiale Confort 4 personnes

Chambre Familiale Confort 4 personnes

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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for 1 night
includes taxes & fees
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About the area

Ascain

Located in Ascain, Hôtel du Pont d'Ascain is on a river, a 5-minute drive from Chantaco Golf Club and 5 minutes from Le Train de La Rhune. .This golf hotel is 4 mi (6.4 km) from Maison Louis XIV and 4 mi (6.5 km) from La Rhune.

What's nearby

  • Chantaco Golf Club - 5 min drive - 4.2 km
  • Le Train de La Rhune - 5 min drive - 4.2 km
  • Port of Saint-Jean-de-Luz Ciboure - 7 min drive - 6.8 km
  • Port de Saint-Jean-de-Luz - 9 min drive - 7.4 km
  • St-Jean-de-Luz Beach - 13 min drive - 6.7 km

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 12 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪Restaurant Eguzki - ‬2 min drive
  • ‪Glaces Lopez - ‬5 min drive
  • ‪Restaurant le Pullman - ‬5 min drive
  • ‪Ferme Inharria - ‬5 min drive
  • ‪Etxe Nami - ‬7 min drive

About this property

Hôtel du Pont d'Ascain

Riverfront hotel with a coffee shop and a restaurant
Hôtel du Pont d'Ascain offers 24 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include wedding services, a television in a common area, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite with Regional cuisine at Zubiburu, a restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Zubiburu - Overlooking the garden, this restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 9.00 for adults and EUR 6.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Zubiburu

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Golf lessons
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:30 PM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from January 1 2025 to January 31 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from January 1 to January 31:
  • One of the dining venues
  • Bar/Lounge
  • Meeting facilities
  • Parking area

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.00 for adults and EUR 6.00 for children
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel Pont Hotel Ascain
Citotel Pont Hotel
Citotel Pont Ascain
Citotel Pont
Hôtel du Pont d'Ascain Hotel
Hôtel du Pont d'Ascain Ascain
Hotel Restaurant du Pont D'Ascain
Hôtel du Pont d'Ascain Hotel Ascain

Hôtel du Pont d'Ascain Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 210 reviews" "
Rating 8 - Good. 80 out of 210 reviews" "
Rating 6 - Okay. 29 out of 210 reviews" "
Rating 4 - Poor. 21 out of 210 reviews" "
Rating 2 - Terrible. 9 out of 210 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Bruno

Stayed 1 night in Jun 2024

6/10 Okay

stuart

Liked: Room comfort
Disliked: Staff & service
Seen better days
Nice location but a little tatty, needs a bit of tlc
Stayed 1 night in Jun 2024

8/10 Good

Maria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Restaurant was an added bonus, local village lovely, great stop between France and southern Spain.
Stayed 1 night in Mar 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

GABRIELLE

Comfortable bed and nice room. Excellent receptionist. But no bar or restaurant and the exterior of this beautiful property is very run down.
Stayed 1 night in Aug 2023

6/10 Okay

David

Stayed 1 night in Jul 2023

6/10 Okay

Alberto

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The breakfast was very bad, the fruits were green or battered. They only had a few slices of cheese and ham.
Stayed 2 nights in Jul 2023

4/10 Poor

John

Disliked: Staff & service, room comfort
Disappointed
Picked hotel as it looked idyllic in fact it is on a very busy road junction had paid extra for comfort room which was tiny,bed very hard bed linen not hotel quality.Curtains had mould stains on back,shower gel empty.Having driven for 6 hours no bar or restaurant no facilities to make a hot drink had to walk 10 minutes into village to have an expensive meal.The whole place seemed run down and uncared for
Stayed 1 night in Jul 2023

4/10 Poor

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad drainage smell
Unfortunately I would have liked to say I liked this hotel however reception was hardly open and even though there is a restaurant no drink were available to buy . Our room was very small but clean , however the bathroom smelt so bad it obviously had a drainage issue and was unbearable , but due to reception always being closed no one to tell about it. Left early due to smell and won’t be returning.
Stayed 1 night in Apr 2023

8/10 Good

MICHEL

Stayed 2 nights in Jan 2023

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair priced hotel
Nice, simple little hotel in a cute small town.
Stayed 1 night in Oct 2022

10/10 Excellent

Jodey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair walk to restaurants and shopping. Hotel seems to only have one room with 2 twin beds. That room faces front with substantial traffic noise and is a very small room.
Stayed 1 night in Aug 2022

8/10 Good

Jodey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a walk to shopping, dining and bus. Loud traffic noise from the street. Room small, crowded but functional. Comfortable bed.
Stayed 1 night in Aug 2022

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities, room comfort
Ok but…..
Hotel very poor although clean. No English spoken, no facilities such as a bar etc. rooms very hot and dated.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020

8/10 Good

Christopher, leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopover
good, lovely position

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essen und Trinken sehr teuer!
Das Hotel ist sehr schön, allerdings die Preise auch!
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo sencillo, limpio y agradable
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-François

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct pour une soirée étape
Stayed 1 night in Aug 2024

10/10 Excellent

Chatrieux

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bonne nuit par vous 😊
Stayed 1 night in Jul 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un week-end à Ascain
Parfait pour un week-end à Ascain.
Stayed 1 night in Aug 2024