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Bernstein Schlosshotel Ballenstedt

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December 2024
January 2025

Photo gallery for Bernstein Schlosshotel Ballenstedt

Lobby
Body treatments, massages
Comfort Double Room
Exterior
Sauna

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet-friendly
  • Spa
  • Breakfast available

Explore the area

Map
Schlossplatz 1, Ballenstedt, ST, 06493
  • Ballenstedt castle park
    1 min walk
  • Quedlinburg Old Town
    15 min drive
  • Quedlinburg Abbey
    15 min drive
  • Hecklingen (CSO-Magdeburg - Cochstedt)
    35 min drive

Room options

View all photos for Comfort Double Room (Plus)

Comfort Double Room (Plus)

Comfort Double Room (Plus)

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Romantik Hotel am Brühl

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (122)
The price is NZ$308
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Romantik Hotel am Brühl

About the area

Ballenstedt

When you a stay at Bernstein Schlosshotel Ballenstedt in Ballenstedt, you'll be connected to a shopping center, just steps from Harz-Saxony-Anhalt Nature Park and Ballenstedt castle park. .This golf hotel is 4.1 mi (6.5 km) from Schloss Meisdorf Golf Club and 4.1 mi (6.5 km) from Stiftskirche St Cyriakus.

What's nearby

  • Ballenstedt castle park - 1 min walk
  • Quedlinburg Old Town - 15 min drive
  • Quedlinburg Castle - 15 min drive
  • Quedlinburg Christmas Market - 18 min drive
  • Market Square - 18 min drive

Getting around

  • Quedlinburg Station - 19 min drive
  • Hecklingen (CSO-Magdeburg - Cochstedt) - 35 min drive

Restaurants

  • ‪Gasthof zum Bären - ‬12 min drive
  • ‪Eiscafe Cuore Di Panna - ‬13 min walk
  • ‪Corner Pub Gernrode - ‬10 min drive
  • ‪Der Pizzabäcker - ‬9 min drive
  • ‪Tick-Tack-Stuben - ‬12 min drive

About this property

Bernstein Schlosshotel Ballenstedt

Pet-friendly hotel with a full-service spa connected to a shopping center in Ballenstedt
Bernstein Schlosshotel Ballenstedt offers 49 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Ballenstedt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.
Stay in one of 49 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and body treatments. After practicing your swing on the golf course, you can enjoy other recreational amenities, which include an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Restaurant Fuerst Victor, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Restaurant Fuerst Victor - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Pavillon - Onsite bar.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (EUR 3 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 18.00 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Fuerst Victor
  • Pavillon

Things to do

  • Billiards/pool table
  • Full-service spa
  • Golf course
  • Golf driving range
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Terrace

Spa

  • Body treatments
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per night
Cribs (infant beds) are available for EUR 15.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9 for children
  • Uncovered self parking fee: EUR 3 per day (in/out privileges)
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Van der Valk Schlosshotel Grosser Gasthof
Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Van der Valk Schlosshotel Grosser Gasthof Hotel
Van der Valk Schlosshotel Grosser Gasthof Hotel
Hotel Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Ballenstedt Van der Valk Schlosshotel Grosser Gasthof Hotel
Hotel Van der Valk Schlosshotel Grosser Gasthof
Van der Valk Schlosshotel Grosser Gasthof Hotel Ballenstedt
Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Bernstein Schlosshotel Ballenstedt Hotel
Van der Valk Schlosshotel Grosser Gasthof
Bernstein Schlosshotel Ballenstedt Ballenstedt
Bernstein Schlosshotel Ballenstedt Hotel Ballenstedt

Bernstein Schlosshotel Ballenstedt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 147 reviews" "
Rating 8 - Good. 61 out of 147 reviews" "
Rating 6 - Okay. 20 out of 147 reviews" "
Rating 4 - Poor. 4 out of 147 reviews" "
Rating 2 - Terrible. 2 out of 147 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit disappointed with the check in procedure - especially that I had to re-park my car. (while another car on a similar parking place remained...) The staff was not bad - friendly in the typical German manner. That was ok for me but my friends felt a bit mistreated.
Stayed 1 night in Aug 2023

4/10 Poor

expedia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
People at reception don't speak English. Restaurant service was bad and food bland.
Stayed 1 night in Sep 2020

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but not as advertised
Hotel seems visually nice and pleasant, swimming pool and sauna are amazing and most of the personnel make you feel welcome. However there are a number of issues that I'm not so pleased with. First of all, the view out the window is at a construction site, totally spoiling the promised castle scenery. When I asked a waiter if perhaps they have their food menu in English or other language, as we couldn't really understand entirely what was on it, he looked at me and angrily replied "No". It's not a big deal but certainly didn't help the hotel's image. Then, as I was making the booking, there was a large number of things that were listed, which just didn't exist: * Cable TV had a list of international channels but only local German ones work. * It said there'd be a fireplace in the room. According to the receptionist, none of the rooms in the hotel have a fireplace. * There just is no minibar in my room. Just a small empty fridge. It clearly stated there'd be one. * No adjoining room. In the picture, when I was making the booking, it clearly showed a bedroom and an adjoining living room. Not really that big of a deal but when you pay for all those things and don't get them, it really feels as if I was led on. The receptionist said that she has no idea why those things were listed on Hotel.com, as they don't exist in their hotel. She contacted her manager over the phone, who wasn't even interested in this.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Mike, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception unfriendly
A good hotel but the receptionists were uniformly unfriendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Van der Valk Sshlosshotel Grosser Gasthof
A very pleasant place to have a few restful days. The breakfast was excellent however I feel that the dinner menu could be expanded, the choices being limited for a stay longer than2/3 days. It would greatly improve thing if the disabled car parking places were located opposite the hotel entrance instead of being outwith the perimeter.

8/10 Good

Linus

Travelled with partner
Liked: Cleanliness, staff & service
Super nettes Personal, das Hotel selbst ist sagen wir mal Gut fotografiert…
Stayed 1 night in Jul 2024

10/10 Excellent

Steffi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Personnel très agréable, bon petit déjeuner, le parking proche de l'hôtel est peu cher, la piscine était fermée car son chauffage était en panne! Bon emplacement.
Stayed 1 night in Dec 2022

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schöne Zimmer, Frühstück sehr gut
Stayed 1 night in Oct 2022

8/10 Good

leon

Stayed 1 night in Oct 2022

10/10 Excellent

Siegbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wirklich empfehlenswertes Hotel, wenn man die Ruhe mag
Stayed 1 night in Sep 2022

8/10 Good

Ulla

Stayed 3 nights in Sep 2022

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Andreas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Mik Harbhajn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Franziska, Heidelberg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Eine noble Unterkunft. Ein schön hergerichtetes Frühstücksbuffett mit zuvorkommender Bedienung. Wenig Steckdosen im Zimmer. Leider war es durch Veranstaltungen (einen Abend im Foyer eine Abschlussfeier, am 2. Abend eine Hochzeitsfeier) unruhig im Haus. Die Rezeption war nachts nicht besetzt. Hinweise auf die Lärmbelästigung konnten nicht abgegeben werden. Bei der nachträglichen Beschwerde über die Abschlussparty war die Rezeptionistin sehr entgegenkommend und freundlich. Der Hotelparkplatz ist relativ klein (ca. 10 Stellplätze). Direkt nebenan ist ein großer öffentlicher Parkplatz, der für 3€ pro Tag eine gute Alternative ist. Der Schlossgarten lädt zum Spazieren ein. Der Ort ist eher ruhig und beschaulich.
Stayed 3 nights in Jul 2022

10/10 Excellent

Gertraud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal sowohl an der Rezeption als auch im Restaurant
Stayed 1 night in Jun 2022

8/10 Good

Constanze

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles so wie in der Beschreibung.
Stayed 3 nights in Apr 2022

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns wieder super gefallen. Jederzeit gerne wieder.
Stayed 2 nights in Apr 2022

6/10 Okay

Sabrina

Travelled with family
Wellnessbereich war leider nicht so ausgestattet und nicht so sauber. Abendessen war sehr schlecht in diesem Hotel. Personal war bemüht und nett.
Stayed 3 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir mussten 30 Minuten warten beim Check In. Einen Zweitschlüssel für das Zimmer meines gehbehinderten Vaters war nicht zu bekommen. In 4 Tagen Donnerstag bis Sonntag wurde 1x das Bett gemacht, eine Reinigung des Bades gab es überhaupt nicht! Einzig das Frühstückpersonal war sehr hilfsbereit!
Stayed 3 nights in Aug 2021

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slotshotel
Dejligt hotel i stille by. Rigtig gode senge. Fin morgenmad og dejlig pool.
Stayed 3 nights in Aug 2021

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, room comfort
Drømmesengen
Sengen på hotellet var rigtig god! og værelset havde en god størrelse, eneste minus var at værelset lå oppe under kvisten så der blev varmt, og om aften var de musik fra enten teateret ved siden af eller fra bryllupper på selve hotellet. Personalet i receptionen var desværre ikke de mest i mødekommende.
Stayed 4 nights in Jul 2021