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Hotel Indigo Asheville Downtown by IHG

3.5 star property

Photo gallery for Hotel Indigo Asheville Downtown by IHG

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Point of interest
Point of interest
Point of interest
Suite, Multiple Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
151 Haywood Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • Grove Arcade
    ‪4 min walk‬
  • Fired Up Creative Lounge Ashville
    ‪7 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Room amenity

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combo)

Suite, 1 King Bed (Bath Shower Combo)

Suite, 1 King Bed (Bath Shower Combo)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed (Panoramic View)

Suite, 1 King Bed (Panoramic View)

Suite, 1 King Bed (Panoramic View)

  • Sleeps 4
  • 1 King Bed

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About the area

Asheville

In the heart of Asheville, Hotel Indigo Asheville Downtown by IHG is within a 5-minute drive of The Orange Peel and Grey Eagle. .This hotel is 1.6 mi (2.6 km) from University of North Carolina at Asheville and 5 mi (8 km) from Biltmore Estate.

What's nearby

  • Harrah's Cherokee Center - Asheville - 3 min walk
  • The Orange Peel - 14 min walk
  • Grey Eagle - 16 min walk
  • University of North Carolina at Asheville - 4 min drive
  • Biltmore Estate - 15 min drive

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪Asheville Yacht Club - ‬7 min walk
  • ‪Thirsty Monk - ‬7 min walk
  • ‪The Bier Garden - ‬4 min walk
  • ‪Tupelo Honey - ‬7 min walk

About this property

Hotel Indigo Asheville Downtown by IHG

Hotel with a fitness center, near The Orange Peel
Hotel Indigo Asheville Downtown by IHG offers 115 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in June 2024.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 115 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at One Fifty One Boutique, a bistro where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Asheville? This hotel has 465 square feet (43 square meters) of space consisting of conference space and a meeting room.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
One Fifty One Boutique - This bistro serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 1.00-18 for adults and USD 1.00-18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • One Fifty One Boutique

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (465 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Renovated guest rooms – June 2024
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1.00 to 18 for adults, and USD 1.00 to 18 for children
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Limited housekeeping is provided every 2 days.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No guarantee on room type. Hotel is nice.
We stayed two nights at the Indigo. We reserved an Executive (Premium) King with soaking bath- shower combo. When we arrived we were told they could not accommodate and gave us a nice King with sofa room. We were told that the room we booked through hotel.com could not be guaranteed and was a minimum three nights stay. We were also told that the room we booked goes for $900 a night, which is not true even on their website. After some discussion, they switched us from the king room without the tub and gave us a Premium room with two queen size beds with a soaking tub shower combo. The hotel also told us that booking through a third-party of any kind cannot guarantee the room type that they give to their guest. I feel like the hotel pacified us by finding a room with the soaking tub (which is the feature we booked the upgrade for) but we paid for the upgraded king room with soakin tub, which cost more than the queen with soaker tub that they gave us (after the initial room). Hotel is within walking distance of shopping, Grove arcade and several nice restaurants. Easy to hear fire trucks from penthouse level and we were awoken several times.
Stayed 2 nights in Dec 2024

10/10 Excellent

Todd

Stayed 2 nights in Nov 2024

10/10 Excellent

gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations!
Stayed 1 night in Nov 2024

8/10 Good

Mazie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms facing the highway are definitely louder. Staff and dining are great. Room and bathroom are nice and clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Melissa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There were not many guests since they just reopened, but one would think that the staff would have had this place cleaned to perfection. Not so much... Very duty, yet the staff complained that they had to work?
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, service and location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Fred

Stayed 3 nights in Sep 2024

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Arch G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodations
Stayed 3 nights in Sep 2024

2/10 Terrible

Megan

Disliked: Cleanliness
The property did not inform us that our booking was canceled due to weather after driving three hours there we had to turn around and drive home. Very disappointed! We love Asheville but we will not be rebooking with this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service from the front desk staff Brennan and Michael
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Amazing, staff went above and beyond during a time of crisis
Stayed 4 nights in Sep 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Anita

Stayed 2 nights in Aug 2024

10/10 Excellent

Micaela, Gainesville

Travelled with family
Liked: Cleanliness, amenities
Fantastic location and great service
Stayed 3 nights in Sep 2024

6/10 Okay

Laura, Matthews

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great, large room and bathroom but extremely noisy, it was completely impossible to get some sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

John, Winfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really beautiful property. Our room was great with balcony. it's located right off a busy expressway, so it is noisy especially on the balcony. It doesnt have a reataurant or provide room service. Rooms were great, located within 2-4 minute walk of nightlife and restaurants.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Convenient location, clean, and the staff was awesome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaime Lynn

Travelled with family and small children
Such a clean hotel with wonderful staff and accommodations. Robert and the valet went up and beyond to ensure our service was top notch. The Penthouse views were breathtaking.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds quiet for being right near the interstate.
Stayed 1 night in Sep 2024