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Ashford International Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, pool loungers
Lobby sitting area
Classic Double Room
Hot tub, body treatments, hot stone massages, deep-tissue massages

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • AMF Bowling Ashford
    2 min drive
  • St Mary The Virgin Church
    3 min drive
  • Ashford Designer Outlet
    4 min drive
  • London (SEN-Southend)
    87 min drive

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hampton by Hilton Ashford International
Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (427)
Hampton by Hilton Ashford International

About the area

Ashford

With a stay at Ashford International Hotel & Spa in Ashford, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Ashford Golf Club. .This eco-certified hotel is 16.2 mi (26.1 km) from Leeds Castle and 1.3 mi (2.1 km) from AMF Bowling Ashford.

What's nearby

  • AMF Bowling Ashford - 2 min drive - 2.2 km
  • Ashford Designer Outlet - 4 min drive - 3.3 km
  • Willesborough Windmill - 5 min drive - 4.0 km
  • Port Lympne Wild Animal Park and Gardens - 12 min drive - 15.7 km
  • The Big Cat Sanctuary - 15 min drive - 19.3 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk

About this property

Ashford International Hotel & Spa

Eco-certified hotel with a full-service spa and a health club
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub. The spa is open daily.
Stay in one of 179 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy British cuisine at Horizon Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 19 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 19

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1001 reviews" "
Rating 8 - Good. 316 out of 1001 reviews" "
Rating 6 - Okay. 163 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

RICHARD

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating, great for a family stay with a good pool and restaurant. Close to a large Sainsburys and other places, would stay again
Stayed 4 nights in Aug 2024

8/10 Good

YUEN FUNG PETER

Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Stayed 3 nights in Aug 2024

8/10 Good

Brett

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ashford International
Dining room was very unclean, looked like the carpets hadnt been cleaned in a long while
Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Ashford International Hotel
It was a lovely 1 night stay with family and a dog. The rooms were large and comfortable and the staff very helpful. We had dinner in the bar area. There were no vegan options but the staff were able to adjust the ingredients on the menu items. The gym was excellent!
Stayed 1 night in Aug 2024

6/10 Okay

Joshua Spence

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good value, restaurant is not.
The room itself was clean, and generally comfortable although the pillows were big and firmer than average so not particularly comfortable. The service overall was also good, although a whole table of food from a meeting was left on the table outside a meeting room for at least a full day (at least one evening, night and the following afternoon). The spa facilities are limited, but for the price of the room and the spa it is still very good value. Only real complaint would be the dinner at the restaurant- we had dinner once there and it is moderately expensive, but considering the portion sizes this pricing seemed really off - we each had a starter, main and dessert and each of these was really noticeably lacking in portion size, and so to pay slightly higher prices and receive the amount of food - which was not even particularly great in itself - was really disappointing. We mentioned this to the waitress and she said that a lot of people had the same complaint and that was it, so it seems that it is a long term, recurring issue. I would stay in the hotel again but not eat dinner there again at all. For our other night’s dinner we found a local restaurant (Stubb’s) which was a little more expensive but far superior in quality and genuinely exquisite and worth every penny.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Efficient & friendly service. Lovely communal area. Big rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Brett

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Judith

Stayed 1 night in Aug 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the Tunnel
Used the hotel while travelling to the Eurotunnel so was a brief stay and we were up and on the road at 05:30 the next morning. All I can comment is our stay was ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ivan

Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to Eurotunnel
Stayed 1 night in Aug 2024

10/10 Excellent

BRIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ian

Liked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dominic

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Filthy cutlery. Bed bugs. Hotel rooms in urgent need of modernisation
Stayed 2 nights in Jul 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay again !! Apart from bar lady didn’t want to be there ! Very slow and couldn’t be bothered to serve me apart from that great again with a free upgrade
Stayed 1 night in Jul 2024

10/10 Excellent

Asiatou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Ashford international hotel has been splendid as always. My cousin and i enjoyed out stay especially the the pool facility and thw breakfast. Stagf were amazing and very supportive. I will continue to stay at Ashford international hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark Bryan

Stayed 1 night in Jul 2024

8/10 Good

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Had a lovely stay here. We used the swimming pool and bar for food and restaurant for breakfast. The sauna and steam room are good but jacuzzi is was too small and not very warm. Word of warning also, it is open to health club members and while they were pleasant enough, they will not be to everyone’s taste. Some hotel clients also were messing around in the pool during a scheduled adult session and when I alerted a staff member they didn’t seem bothered in the slightest. I’m not a complainer but these ‘adults’ were barging through the swim lanes playing tug while people were swimming lengths and splashing excessively. Would have been a problem in an open session.
Stayed 1 night in Jul 2024