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Tsuruya

3.0 star property

Photo gallery for Tsuruya

-KOBUSHI- Standard Room with Terrace, Non Smoking
-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking
-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking
Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
1873 Ichinomiyamachi Miyaji, Aso, Kumamoto, 869-2613
  • Aso Shrine
    ‪13 min walk‬
  • Cuddly Dominion
    ‪7 min drive‬
  • Mount Aso
    ‪22 min drive‬
  • Kumamoto (KMJ)
    ‪55 min drive‬

Room options

View all photos for -KOBUSHI- Standard Room with Terrace, Non Smoking

-KOBUSHI- Standard Room with Terrace, Non Smoking

-KOBUSHI- Standard Room with Terrace, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

  • Mountain view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

  • 58 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for -UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

  • 80 sq m
  • Sleeps 4
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Futon

View all photos for -YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

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3.9 out of 5, Good, (193)
The price is NZ$573
for 1 room
includes taxes & fees
5 May - 6 May
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About the area

Aso

Located in Aso, Tsuruya is within a 5-minute drive of Aso Shrine and Kodainosato Museum of Art. .This guesthouse is 12.2 mi (19.6 km) from Mount Aso and 2.9 mi (4.7 km) from Road Station Aso.
View more Guest houses in AsoOpens in a new window

What's nearby

  • Aso Shrine - 13 min walk - 1.1 km
  • Cuddly Dominion - 7 min drive - 6.0 km
  • Aso Kuju National Park - 11 min drive - 7.1 km
  • Daikanbo - 16 min drive - 16.2 km
  • Mount Aso - 22 min drive - 19.7 km

Getting around

  • Miyaji station - 19 min walk
  • Kumamoto Airport (KMJ) - 55 min drive

Restaurants

  • ‪四季彩いちのみや - ‬12 min walk
  • ‪まかない家Matsu - ‬2 min drive
  • ‪鉄板焼き居酒屋 まーぼー - ‬1 min walk
  • ‪レストラン藤屋 - ‬19 min walk
  • ‪お食事処はなびし - ‬2 min walk

About this property

Tsuruya

Guesthouse in Aso with spa services and a restaurant
Tsuruya offers 8 air-conditioned accommodations with bathrobes and slippers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe).

Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Enjoy the recreation opportunities such as karaoke or make use of other amenities including complimentary wireless internet access.
At Tsuruya, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours. Free self parking is available onsite.
Tsuruya has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Private indoor bath (no minerals) in communal space
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Meals and futons for children age 3 and younger are not included in the room rate. Guests booked in Annex rooms are charged JPY 3500 per child, per day for a futon and JPY 6500 per child, per meal, or meals and futons may be purchased together for JPY 7500 per child, per day. For all other room types, guests are charged JPY 2,500 per child, per day for a futon and JPY 5000 per child, per meal, or meals and futons may be purchased together for JPY 6,000 per child, per day. Fees are collected at check-in.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

tsuruya Inn Aso
tsuruya Inn
tsuruya Aso
tsuruya Aso
tsuruya Guesthouse
tsuruya Guesthouse Aso

Tsuruya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wentao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super large room with outdoor bath love it
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Overall is ok. Staff are nice. Just a bit old.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lillian K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay at Ryokan Tsuru

I highly recommend this ryokan if you are visiting Mt Aso. We stayed at the two storied migi room with a private outdoor tub and an indoor jacuzzi. The space was immaculate and spacious. You must book the half board rate that includes the most sumptuous breakfast and dinner you will find anywhere. You will need to take a bus/train to reach the main Aso area but that we no issue for us. Every staff we met extended the highest hospitality we ever experienced.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia problem. Is a wrong communication. I’m so angry and make me trouble
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

他の旅館を研究して頑張ってください

カーナビの案内が裏口が示したので、裏口到着で入館しました。戸口に明確な指示があれば良いのにと、思いました。 創作料理とありましたが、素朴な民宿のようなお料理で、味付けも濃いめでした。ソファも沈み込み過ぎて寛げませんでした。 唯一の救いは、かなりご年配の女将さんらしき方が、丁寧な接客をしていただけたことでた。
Stayed 1 night in Nov 2024

4/10 Poor

Nicolas

Disliked: Cleanliness, property conditions & facilities, room comfort

Trop cher trop vétuste

Mauvais rapport qualité prix. Pension de famille très vieille qui mériterait d être entièrement rénovée. Le repas est bien mais tout est vétuste. Le seul hébergement très décevant pour le prix en trois semaines passées au japon
Stayed 1 night in Nov 2024

10/10 Excellent

Nonoka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯も美味しく、客室も最高
Stayed 1 night in Oct 2024

10/10 Excellent

YUMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食付のプランでした。 卵焼きなど、出来立てを提供していただきとても美味しかったです。 食べきれない程でした！
Stayed 1 night in Sep 2024

10/10 Excellent

JU HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
超級優秀的日式住宿空間，晚餐、早餐都非常豐盛，服務非常好，住宿空間非常喜歡，很大，上下2層樓，泡湯池有內外各一個，非常滿意。 附近有全家便利超商，離阿蘇神社很近，可以早起去享受一下寧靜的神社氛圍
Stayed 1 night in Sep 2024

10/10 Excellent

Boudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

KYEUNG A

Stayed 1 night in Jun 2024

10/10 Excellent

順子

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しいお食事を頂きました 阿蘇神社にも近くて良かったです
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

PIK WAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務態度非常好，職員能說流利英文
Stayed 1 night in Dec 2023

10/10 Excellent

りりか

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Camille Dindi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Mt. Aso, it is a great place to stay! The food is amazing! The price is very reasonable and the location is great! The staff are very kind and reliable! Room was very comfortable. I would definitely come back :)
Stayed 1 night in Nov 2023

8/10 Good

Seiya

Travelled with family and small children
Liked: Staff & service, amenities
The open-air bath was really comfortable, and since it was a bath in the room, I was satisfied that I could relax without worrying about anyone.
Stayed 1 night in Sep 2023

8/10 Good

KUNIKI

Stayed 1 night in Aug 2023

10/10 Excellent

SATOMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ごはんがとてもおいしい（旅行に来て食べたかったものが全部出てきた） スタッフがちょうど良い距離感で親切 部屋が独立していて、他の客が気にならない 旅行1日目でとてもいい宿に泊まれてよかったです。ありがとうございました！
Stayed 1 night in Jul 2023

8/10 Good

Kam Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean, fantastic!!! We enjoy our stay here very much! Will recommend others to come!
Stayed 1 night in Mar 2023

2/10 Terrible

WADA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

CHING FONG

Stayed 1 night in Nov 2022

10/10 Excellent

YUKIE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

????

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
和モダンの素敵な旅館でした。 食事も美味しく接客サービスも良かったと思います。
Stayed 1 night in Sep 2022