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Sercotel Jardines de Uleta Suites

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sercotel Jardines de Uleta Suites

Lobby
Ballroom
Front of property - evening/night
Front of property
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Outdoor space
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
Uleta 1, Vitoria-Gasteiz, Alava, 1007
  • Basilica of San Prudencio de Armentia
    7 min walk
  • Mendizorroza Stadium
    15 min walk
  • Armory Museum of Alava
    4 min drive
  • Vitoria (VIT)
    20 min drive

Room options

View all photos for Family Room, City View

1 bedroom, premium bedding, down duvets, in-room safe

Family Room, City View

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Room, City View

1 bedroom, premium bedding, down duvets, in-room safe

Room, City View

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Single Beds, City View

1 bedroom, premium bedding, down duvets, in-room safe

Room, 3 Single Beds, City View

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

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includes taxes & fees
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About the area

Vitoria-Gasteiz

With a stay at Sercotel Jardines de Uleta Suites in Vitoria-Gasteiz (Mendizorrotza), you'll be within a 15-minute walk of Basilica of San Prudencio de Armentia and Bellas Artes Museum. .This aparthotel is 0.4 mi (0.7 km) from Mendizorroza Stadium and 1.2 mi (1.9 km) from Palace of Ajuria Enea.
View more Aparthotels in Vitoria-GasteizOpens in a new window

What's nearby

  • Mendizorroza Stadium - 15 min walk
  • Armory Museum of Alava - 4 min drive
  • Virgen Blanca Square - 5 min drive
  • Plaza de Espana - 9 min drive
  • Cathedral of Santa Maria de Vitoria - 10 min drive

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 7 min drive
  • Vitoria (VIT) - 20 min drive

Restaurants

  • ‪Don Producto y Tu - ‬9 min walk
  • ‪Garoka - ‬12 min walk
  • ‪Om Cafe & Club - ‬19 min walk
  • ‪Los Guaranis Bar Restaurante - ‬17 min walk
  • ‪Lvdvs - ‬19 min walk

About this property

Sercotel Jardines de Uleta Suites

Vitoria-Gasteiz aparthotel in Mendizorrotza with bars and a fitness center
Sercotel Jardines de Uleta Suites offers 102 accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms featuring espresso makers and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Cafetería El Colmado or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this aparthotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Cafetería El Colmado - Onsite coffee shop. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, French, German, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (EUR 14 per day)
  • Electric car charging station on site
  • Return airport shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Cafetería El Colmado

Food and drink

  • Espresso maker
  • Shared microwave
  • Water dispenser

Dining

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 15 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Snack bar/deli
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Eco-friendly toiletries
  • Bidet
  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Living room
  • Sitting area

Entertainment

  • LCD TV with satellite service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Laptop workspace
  • Conference space

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 25 per pet per day
  • 1 total (up to 7 kg per pet)
  • Welcoming dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Soundproofing
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • In-room massages

Things to do

  • Fitness centre
  • Bike hire on site
  • Mountain biking nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 102 rooms
  • 3 floors
  • 1 building
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Covered self parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Jardines de Uleta Suites
Hotel Jardines de Uleta Suites Vitoria
Jardines de Uleta Suites
Jardines de Uleta Suites Vitoria
Hotel Jardines Uleta Suites Vitoria-Gasteiz
Hotel Jardines Uleta Suites
Jardines Uleta Suites Vitoria-Gasteiz
Jardines Uleta Suites
Jarnes Uleta Suites VitoriaGa

Sercotel Jardines de Uleta Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 200 reviews" "
Rating 8 - Good. 64 out of 200 reviews" "
Rating 6 - Okay. 19 out of 200 reviews" "
Rating 4 - Poor. 7 out of 200 reviews" "
Rating 2 - Terrible. 5 out of 200 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, amenities
I always stay here when i come to vitoria
Stayed 1 night in Jun 2024

10/10 Excellent

Mona

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms cmfortable and clean in a ice neighbourhood . 30 min walk to city center
Stayed 1 night in Jun 2024

8/10 Good

Rae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great parking garage with plenty of interior height. Well lighted and attractive. The room was great. Had a large TV good Internet, comfortable bed high quality linens.
Stayed 1 night in May 2024

6/10 Okay

Daniel

Travelled with family
Disappointing
Have stayed here many time and always been happy, however was extremely disappointed this time with rooms, quality of the breakfast and unfriendly staff.
Stayed 2 nights in Sep 2023

8/10 Good

Artur

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, room comfort
Great Experience at Sercotel!
Great experience and service! My girlfriend and I stayed at Sercotel Jardines de Uleta Suites during our trip to Vitoria-Gasteiz for the Ironman race. The hotel is located about 25-30 minute walk from the city center. Lorena at the front desk was absolutely amazing, genuine and had great energy. The rooms were much larger than anticipated and the breakfast buffet was quite enjoyable.
Stayed 5 nights in Jul 2023

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort
An amazing hotel and a lovely experience
Absolutely incredible hotel!! We booked for the Azkena Rock Festival and were stunned when we arrived at the property. Our suite was massive, with a full size kitchen, gorgeous bathroom and bedroom and lovely views. Excellent hotel facilities and really lovely accommodating staff. Cleaners came and were flexible as to when they came. A 10 minute walk to the festival, close to bus routes.
Stayed 2 nights in Jun 2023

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The suite was beautiful and clean and the staff were fantastic. However not being allowed to use the kitchen in our suite because it’s only for those who rent for a minimum of four nights is extremely disappointing. (We had the suite for 3 nights). Also no coffee machine in our room or at least a free coffee station in the lobby is super disappointing considering the room was pretty expensive.
Stayed 3 nights in Jun 2023

8/10 Good

john

Travelled with family
Liked: Cleanliness, room comfort
gem found by accident
excellent value for money, spacious appartment room with full kitchen (!!)
Stayed 1 night in Aug 2021

10/10 Excellent

FELIPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boca Juniors
Fueron dos noches con una excelente atención
Stayed 2 nights in Nov 2019

10/10 Excellent

Susan U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in a grand hotel
Surprised at the size of room.really big Food very good quality
Stayed 1 night in Sep 2019

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Anonymous, England

Disliked: Staff & service, room comfort
Spacious, but we were very disappointed that if you wanted to use the kitchen facility you had to pay 30 euros per night! They even turned the water off in the kitchen. No cup and saucer, teaspoon, absolutely nothing! So although first impression was that the apartment was great, in fact, it was pointless really, would have preferred somewhere smaller and friendly. Would definitely return to Vitoria-Gasteiz but not to this hotel, sorry!
Stayed 4 nights in Jul 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Hotel was excellent. Best I have stayed in. Did not use the rooms kitchen . A bit expensive to use it as an added cost to the room. There is no need anyway as after a beautiful short walk into the city it is a gastronomic heaven and so cheap!!! Will definitely stay there again. Only thing missing is a pool
Stayed 6 nights in Jun 2018

10/10 Excellent

NJW, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, large rooms, stayed for 1 week.
I stayed for one week at this hotel. It has very large rooms compared to normal European hotels, very clean, breakfast in the am is delicious and lots of variety to choose from. The only complaint I have is that the rooms show a kitchen is included, and that is not the case. You get a refrigerator, but the rest of the kitchen costs 25 Euro/day. I was disappointed once I found that out. The electricity is not ON to those appliances. Located in a higher class residential neighborhood, but a quick taxi ride to anywhere you want to go. I would definitely stay there again
Stayed 7 nights in Sep 2017

6/10 Okay

pippa, New Zealand

Liked: Staff & service
Good staff, OK hotel
Staff really helpful. Hotel kitchen set up wasn't well thought out. The cutlery and crockery came in a big box. No tea towel or wiping up cloth. No detergent. If a full kitchen is provided then it should be of a much higher standard. We ended up not using it as it wasn't user friendly. Good beds, good spaces.
Stayed 2 nights in Sep 2017

10/10 Excellent

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price quality ratio
We had a good experiecen, we loved that the room was big and clean.I recommend!
Stayed 1 night in Aug 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wellington wished he had had such lovely hotel
Excellent, tastefully designed modern hotel with - spacious rooms featuring separate living, kitchen and sleeping areas. Spotlessly clean - located in a lovely residential area. Rooftop bar with outstanding views. Good to have the kitchen facilities for the fridge and sink but disappointed that the full use of the kitchen and provision of tea/coffee maker would incur a hefty additional charge. Arrived on Sunday - useful to know that everything locally closes on Sunday afternoon.
Stayed 1 night in Aug 2017

10/10 Excellent

hungrytraveller, toronto, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big 1 bedroom suite with a view
This hotel is a great value for your money. Staff was friendly and helpful and it is also in a beautiful building. The breakfast is also great. We stayed just one night but was glad we stayed there.
Stayed 1 night in Jun 2017

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Stayed with my family. Excellent stay. Thank you.

10/10 Excellent

Miguel, VA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple's retreat
The front office manager was excellent in providing orientation and great tips for 'tapas/montaditos' in town. We're lucky by getting a room on the 7th floor with a veranda beautiful view over the beach.

10/10 Excellent

Denise, Merseyside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
After a change if travel plans this hotel was a gem of a find. We only had 1 night unfortunately, could easily have stayed longer. The suite was luxurious, staff excellent and breakfast superb. Only downside was no kettle to make hot drink. Small detail but did not detract from the hotel.