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Holiday Inn Parramatta by IHG

4.0 star property

Photo gallery for Holiday Inn Parramatta by IHG

Exterior
Lobby sitting area
Point of interest
Outdoor pool, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    ‪4 min walk‬
  • CommBank Stadium
    ‪3 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Accessible Bathtub

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby

PARKROYAL Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1000)
The price is NZ$395
for 1 room
includes taxes & fees
8 Apr - 9 Apr
PARKROYAL Parramatta

About the area

Sydney

Holiday Inn Parramatta by IHG is centrally located in Sydney, a 4-minute walk from Westfield Parramatta Shopping Centre and 14 minutes by foot from Parramatta Park. .This hotel is 1.1 mi (1.7 km) from St Patrick's Cathedral and 1.6 mi (2.6 km) from CommBank Stadium.

What's nearby

  • Westfield Parramatta Shopping Centre - 4 min walk - 0.4 km
  • CommBank Stadium - 3 min drive - 2.7 km
  • Westmead Hospital - 5 min drive - 3.8 km
  • Qudos Bank Arena - 7 min drive - 7.7 km
  • Accor Stadium - 8 min drive - 7.6 km

Getting around

  • Sydney Harris Park Station - 6 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 30 min drive

Restaurants

  • ‪Commercial Hotel - ‬6 min walk
  • ‪PJ Gallagher's Irish Pub - ‬2 min walk
  • ‪Chatkazz - ‬8 min walk
  • ‪Circa Espresso - ‬4 min walk
  • ‪Pho Pasteur - ‬5 min walk

About this property

Holiday Inn Parramatta by IHG

Hotel with a fitness center, a quick walk to Westfield Parramatta Shopping Centre
Holiday Inn Parramatta by IHG offers 181 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 181 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Twenty One Fifty, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has 4327 square feet (402 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Twenty One Fifty - This restaurant serves breakfast, lunch, and dinner.
The Lobby Bar - Onsite lobby lounge. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Hungarian, Indonesian, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Bar
  • Twenty One Fifty

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,327 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 30 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Holiday Inn Parramatta by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful, and we had a very good short stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling with 2 adults and 2 kids 9yrs & 13yrs. Short stay. Breakfast and parking options were great. Kids loved the pool and the gym equipment was new and more than adequate. Short walk to train and shops which was very convenient. Accommodation was clean and presentation of rooms was lovely. The staff were friendly and polite. We would definitely stay at Holiday Inn Parramatta again 😀
Stayed 2 nights in Jan 2025

10/10 Excellent

Gagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have free parking
Stayed 1 night in Dec 2024

10/10 Excellent

Heath

Stayed 1 night in Nov 2024

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good all-round. It was a hike from the train station however.
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Danielle

Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean, comfy and in a good spot
This is the second time I have stayed here and it was wonderful again. Will be back again
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
We stayed here for three nights because it was close to the shopping centre and train station. My husband worked from the room and had a massive desk and chair overlooking the window and park views. The shower was great and the room (and bathroom) was spacious. The bed was large and comfortable enough. I would definitely stay again.
Stayed 3 nights in Dec 2024

2/10 Terrible

Denise

Disliked: Cleanliness, property conditions & facilities
The pool is unmaintained
Stayed 1 night in Dec 2024

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations! Very friendly staff, very comfortable beds, and great breakfast buffet.
Stayed 2 nights in Dec 2024

8/10 Good

Gurjot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy street parking. Walking distance to Westfield shopping mall. Overall nice place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Stayed 3 nights in Oct 2024

8/10 Good

Josh

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Business traveller
Very good hotel, great location.
Stayed 1 night in Nov 2024

6/10 Okay

Seiji

No assistance with luggage to the room on arrival, black spider in room, making for an wearied and disturbing sleep
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could you please email me a tax invoice for my stay please. I have had many stays at this motel, I stay there because It has a good reputation
Stayed 0 nights in Nov 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Also phone not working in room and no menu for dining. Volume on TV not workable . Too expensive for what i got.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Travelled with family
Great hotel in an easy to locate position. We travel by public transport and it was an easy 5 min walk to the station (and also Westfield Parramatta). Would happily stay here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Such lovely staff, lovely clean and comfortable rooms, good value for money and great little buffet brekkie for only $15pp. Pool area could do with a bit sprucing up but the heated spa made up for it
Stayed 2 nights in Nov 2024

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. Place was clean and comfy. The restaurant being closed was a bit of bummer.
Stayed 1 night in Nov 2024

8/10 Good

Mukesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024