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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)
Outdoor pool, pool umbrellas, pool loungers
Lobby
Front of property
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Laundry

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Cobb Galleria Centre
    5 min drive
  • The Battery Atlanta
    5 min drive
  • Cumberland Mall
    6 min drive
  • Atlanta, GA (FTY-Fulton County)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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Lobby

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The price is NZ$167
for 1 room
includes taxes & fees
14 Jan - 15 Jan
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About the area

Smyrna

With a stay at Best Western Atlanta Cumberland/Galleria Hotel in Smyrna, you'll be within a 10-minute drive of The Battery Atlanta and Cumberland Mall. .This hotel is 11.9 mi (19.2 km) from Emory University and 9.1 mi (14.6 km) from Georgia World Congress Center.

What's nearby

  • Cobb Galleria Centre - 5 min drive
  • The Battery Atlanta - 5 min drive
  • Coca-Cola Roxy Theater - 6 min drive
  • Cumberland Mall - 6 min drive
  • Truist Park - 6 min drive

Getting around

  • Bankhead Station - 18 min drive
  • Atlanta Peachtree Station - 22 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 31 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪Los Bravos Mexican Restaurant - ‬3 min drive
  • ‪US Cafe - ‬2 min drive

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Smyrna? This hotel has 1500 square feet (139 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking (max. 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1500 square feet of space)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 80
  • Handrails in hallways
  • Hallway handrail height (centimetres): 97
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 214 out of 601 reviews" "
Rating 8 - Good. 162 out of 601 reviews" "
Rating 6 - Okay. 82 out of 601 reviews" "
Rating 4 - Poor. 58 out of 601 reviews" "
Rating 2 - Terrible. 85 out of 601 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience, very quiet place.
Stayed 2 nights in Sep 2024

4/10 Poor

Joshua

Travelled with family
Disliked: Staff & service
The front desk person knocked on our door and woke us up at 1:20am because there might have been some non-functional TV in our room, or something. Whatever the reason, it was unappreciated. We couldn’t go back to sleep, so left about 45 minutes later to head to the airport.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Travelled with family
Liked: Property conditions & facilities
Staff had limited English
Stayed 2 nights in Sep 2024

2/10 Terrible

Destiny

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Location.
Stayed 1 night in Sep 2024

4/10 Poor

Maryrose

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property did not do the pictures from the site any justice. The elevator was dirty, room felt sticky, toilet looked dirty, internet on the TV wasn't connecting, and hallways smelled of marijuana. Gentleman at the front desk was nice, however my husband and I only stayed for two hours before deciding to leave.
Stayed 1 night in Sep 2024

2/10 Terrible

Ronisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room had dirty bedding. Second room has awful mildew odor. Internet not working in our room, but works in other parra of the hotel! Room phone not working, had to call front desk from cell phone.
Stayed 1 night in Sep 2024

8/10 Good

Joe

Liked: Staff & service
Great value; property shows abuse.
Stayed 1 night in Sep 2024

2/10 Terrible

Yohan

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is not the same as the pictures pool was green and no ac and bad smell in the rooms didn’t stay end up staying in another hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2024

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Nikki

Business traveller
Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Shamsideen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good
Stayed 1 night in May 2024

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would definitely not recommend this facility. The main entrance is nice but then we got to our room…Black mold all around the window and in the bathroom. When we told the staff they said housekeeping would take care of it. That isn’t something house keeping should be responsible for, major cause for concern. Wi-fi was non existent. The shower curtain was pulling out of the walls, toilet ran all day and night and wouldn’t do anything about the noisy rude people above us. The secure entrance at the back was wide open all day and night, absolutely not way for that door to ever lock. Been in a few unkept places but this tops the list.
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here just about every week. The only thing i didn't liked was the deposit when you checked in no problem but it takes 3/4 days to get it back that i didn't like.why cant we get the deposit back after you check out .i stay in a couple of hotel that after the front desk check the room
Stayed 1 night in Sep 2024

6/10 Okay

Tammi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I based my stay on previous reviews. The price was low and I know you get what you pay for. The side door was not secure, open for anyone to enter/exit undetected the two days I stayed there. The front driveway was blocked by cars and another car would not be able to get by to exit unless you use the entrance the wrong way. Inside, the lobby appears clean. The elevator was dirty. The hallways smelled of marijuana and mildewed carpet. The room overall was clean. The bathroom was clean. The white bed linen had a stain on it. I would not stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikki

Stayed 1 night in Sep 2024

6/10 Okay

Robbyn

Liked: Staff & service
Room had several stains on bedding and chairs in the room. There were strands of hair everywhere, on beds, towels, int ub, sink, counters. The view from our room was of the green pool. It's only September but it looks like it's been green for quite some time. I hadn't planned on swimming during my stay but the sight of it was unpleasant. The check was quick and easy and the staff were professional. Overall the stay was fine for the one night but I probably would not book again or recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

I am

Travelled with family and small children
Disliked: Cleanliness
I checked in and left a few hours later. There was roaches in the room. It started with seeing a couple small baby roaches at first that I tried to overlook as I would only be staying 1 day but the more I saw I just couldn’t take it. In addition to that we were locked out of the room even though the key worked. The front desk clerk had to come up and use the main key to unlock the door. I was told that he would send maintenance to check it out but no one came and I checked out instead. I had small children and the roaches I just couldn’t tolerate. I presented my issue to front desk very pleasantly and was told to reach out to Expedia (company I booked with) and have them reach out to the hotel for a refund. In the end, the hotel would not refund me for leaving a roach infested room.
Stayed 1 night in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to bars and shops
Stayed 1 night in Sep 2024

8/10 Good

LaShonda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience great place to stay
Stayed 2 nights in Aug 2024

4/10 Poor

Karon

Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning crew needs to use new detergent or wash deeper as the sheets and blankets we all dirty. They need new mattresses as i couldnt get any rest and had to see a chiropractor after due to the springs sticking through the mattress. The wifi and television service is absolutely horrible
Stayed 1 night in Aug 2024

10/10 Excellent

Janella

Travelled with family
Liked: Room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

jose

Liked: Amenities
Yup
Stayed 2 nights in Sep 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2024

8/10 Good

Kaylynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Did not realize the first night that the breakfast area was on the 3rd floor down the hallway. It was a little strange and no sinage but, we figured it out. Also, our bed was far beyond needing replaced. We were in an ADA room on the 3rd floor and the bed had a pretty bad dip in the bed when we laid down. Super uncomfortable and left us sore. Other than that, staff was very friendly and pleasant to be around and the breakfast was wonderful both days we were there
Stayed 2 nights in Aug 2024