My first room smelled like bug spray. Second room, decorated nicely, but it was substandard. Crack in the outside window, room had odor, bathroom needed more cleaning, chair looked soiled, furniture had alot of dings, and air conditioner was not blowing cool air. However, the best thing was the front desk receptionist, she was pleasant, helpful, and knowledgeable!!! She exhibited Excellent customer service 💖💝