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Tropicana Atlantic City

3.5 star property

Photo gallery for Tropicana Atlantic City

Exterior
Property amenity
Property amenity
Couples treatment room(s), sauna, steam room, body treatments
On the beach, beach cabanas, beach towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking available

Explore the area

Map
2831 Boardwalk, Atlantic City, NJ, 08401
  • Tropicana Casino
    ‪2 min walk‬
  • Atlantic City Boardwalk
    ‪5 min walk‬
  • Atlantic City Beach
    ‪6 min walk‬
  • Atlantic City, NJ (ACY-Atlantic City Intl.)
    ‪19 min drive‬

Room options

View all photos for CHELSEA ONE BEDROOM SUITE 1 KING NON-SMOKING

CHELSEA ONE BEDROOM SUITE 1 KING NON-SMOKING

CHELSEA ONE BEDROOM SUITE 1 KING NON-SMOKING

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH ONE BEDROOM SUITE KING SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

NORTH ONE BEDROOM SUITE KING SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH JUNIOR SUITE KING SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

SOUTH JUNIOR SUITE KING SMOKING

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

NORTH BI-LEVEL SUITE KING SMOKING

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HAVANA OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

HAVANA OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH ONE BEDROOM SUITE KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

NORTH ONE BEDROOM SUITE KING NON-SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH DELUXE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

NORTH DELUXE ROOM 1 KING NON-SMOKING

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH PREMIUM SUITE KING SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

NORTH PREMIUM SUITE KING SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH JUNIOR SUITE KING SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

NORTH JUNIOR SUITE KING SMOKING

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for WEST CLASSIC ROOM 1 KING NON-SMOKING

WEST CLASSIC ROOM 1 KING NON-SMOKING

WEST CLASSIC ROOM 1 KING NON-SMOKING

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

NORTH CIELO 2 BEDROOM SUITE 2 KINGS NON-SMOKING

  • 102 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for CHELSEA CLASSIC ROOM 2 QUEEN NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

CHELSEA CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for NORTH CLASSIC ROOM 1 KING SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

NORTH CLASSIC ROOM 1 KING SMOKING

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HAVANA DELUXE ROOM 2 QUEEN NON-SMOKING

HAVANA DELUXE ROOM 2 QUEEN NON-SMOKING

HAVANA DELUXE ROOM 2 QUEEN NON-SMOKING

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for HAVANA DELUXE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

HAVANA DELUXE ROOM 1 KING NON-SMOKING

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for WEST CLASSIC ROOM 2 QUEEN SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

WEST CLASSIC ROOM 2 QUEEN SMOKING

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for WEST ONE BEDROOM SUITE 2 QUEEN NON-SMOKING

WEST ONE BEDROOM SUITE 2 QUEEN NON-SMOKING | Living area

WEST ONE BEDROOM SUITE 2 QUEEN NON-SMOKING

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for WEST ONE BEDROOM SUITE 1 KING NON-SMOKING

WEST ONE BEDROOM SUITE 1 KING NON-SMOKING | Living area

WEST ONE BEDROOM SUITE 1 KING NON-SMOKING

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for WEST CLASSIC ROOM 2 QUEEN NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

WEST CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for CHELSEA CLASSIC ROOM 1 KING NON-SMOKING

CHELSEA CLASSIC ROOM 1 KING NON-SMOKING

CHELSEA CLASSIC ROOM 1 KING NON-SMOKING

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH PREMIUM SUITE 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

NORTH PREMIUM SUITE 1 KING NON-SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH JUNIOR SUITE 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

NORTH JUNIOR SUITE 1 KING NON-SMOKING

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH DELUXE ROOM 2 QUEEN NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

NORTH DELUXE ROOM 2 QUEEN NON-SMOKING

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for NORTH CLASSIC ROOM 2 QUEEN NON-SMOKING

NORTH CLASSIC ROOM 2 QUEEN NON-SMOKING

NORTH CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for NORTH CLASSIC ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

NORTH CLASSIC ROOM 1 KING NON-SMOKING

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HAVANA ONE BEDROOM SUITE 1 KING NON-SMOKING

HAVANA ONE BEDROOM SUITE 1 KING NON-SMOKING | Living area

HAVANA ONE BEDROOM SUITE 1 KING NON-SMOKING

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HAVANA PREMIUM ROOM 2 QUEEN NON-SMOKING

HAVANA PREMIUM ROOM 2 QUEEN NON-SMOKING

HAVANA PREMIUM ROOM 2 QUEEN NON-SMOKING

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for HAVANA PREMIUM ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

HAVANA PREMIUM ROOM 1 KING NON-SMOKING

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH ONE BEDROOM SUITE 1 KING NON-SMOKING

SOUTH ONE BEDROOM SUITE 1 KING NON-SMOKING | Living area

SOUTH ONE BEDROOM SUITE 1 KING NON-SMOKING

  • 91 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH PREMIUM OCEAN SUITE 2 QUEEN NON-SMOKING

SOUTH PREMIUM OCEAN SUITE 2 QUEEN NON-SMOKING

SOUTH PREMIUM OCEAN SUITE 2 QUEEN NON-SMOKING

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SOUTH JUNIOR SUITE 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

SOUTH JUNIOR SUITE 1 KING NON-SMOKING

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH OCEAN VIEW DELUXE ROOM 2 QUEEN NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

SOUTH OCEAN VIEW DELUXE ROOM 2 QUEEN NON-SMOKING

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SOUTH OCEAN VIEW DELUXE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

SOUTH OCEAN VIEW DELUXE ROOM 1 KING NON-SMOKING

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

SOUTH OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH DELUXE ROOM 2 QUEEN NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

SOUTH DELUXE ROOM 2 QUEEN NON-SMOKING

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for SOUTH DELUXE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

SOUTH DELUXE ROOM 1 KING NON-SMOKING

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Harrah's Resort Atlantic City

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (8661)
The price is NZ$194
for 1 room
includes taxes & fees
6 May - 7 May
Harrah's Resort Atlantic City

About the area

Atlantic City

With a stay at Tropicana Atlantic City, you'll be centrally located in Atlantic City, steps from Tropicana Casino and 5 minutes by foot from Atlantic City Boardwalk. .This beach resort is 0.3 mi (0.5 km) from Atlantic City Beach and 0.6 mi (1 km) from Boardwalk Hall.
View more Resorts in Atlantic CityOpens in a new window

What's nearby

  • Tropicana Casino - 2 min walk - 0.2 km
  • Atlantic City Boardwalk - 5 min walk - 0.5 km
  • Atlantic City Beach - 6 min walk - 0.5 km
  • Caesars Atlantic City Casino - 13 min walk - 1.1 km
  • Atlantic City Convention Center - 3 min drive - 2.0 km

Getting around

  • Atlantic City, NJ (ZRA-RR Station) - 3 min drive
  • Atlantic City Intl. Airport (ACY) - 19 min drive

Restaurants

  • ‪Tropicana Casino & Resort - ‬5 min walk
  • ‪Chickie's & Pete's - ‬6 min walk
  • ‪Broadway Burger Bar - ‬1 min walk
  • ‪A Dam Good Sports Bar - ‬1 min walk
  • ‪Hooters - ‬3 min walk

About this property

Tropicana Atlantic City

On beach with seasonal outdoor pool, near Tropicana Casino
Tropicana Atlantic City offers 2379 accommodations with safes and hair dryers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the resort include a seasonal outdoor pool.

Guests under 21 years old are not allowed in the swimming pool.

Sea Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 2379 guestrooms featuring refrigerators. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and body treatments. Gambling sorts can try their luck at the casino, while others may prefer a nightclub or a seasonal outdoor pool. Additional features at this resort include concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite at Chelsea Five Gastropub, one of the resort's 13 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 9 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Chelsea Five Gastropub - Onsite restaurant.
Hash House A Go Go - Onsite restaurant. Open daily.
IL VERDI - Onsite restaurant. Open select days.
Starbucks - Onsite coffee shop. Open daily.
Carmine's - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • Parking on site (USD 20 per night)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 13 restaurants
  • 2 coffee shops/cafes
  • 9 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Carmine's
  • Chelsea Five Gastropub
  • Hash House A Go Go
  • IL VERDI
  • Starbucks

Things to do

  • 150 gaming tables
  • 2,400 slot machines
  • Arcade/game room
  • Casino (125,935 square foot of space)
  • Full-service spa
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 7.54 per accommodation, per night
  • Resort fee: USD 31.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reservations for this property are held until 10 PM on the day of arrival. Guests who arrive after 10 PM will be charged equal to 1-night room rate plus tax.

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 21 years old are not allowed in the swimming pool
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casino Tropicana
Resort Tropicana
Tropicana
Tropicana Casino
Tropicana Casino & Resort
Tropicana Casino & Resort Atlantic City
Tropicana Casino Atlantic City
Tropicana Casino Resort
Tropicana Resort
Tropicana Resort Casino
Atlantic City Tropicana
Tropicana Atlantic City
Tropicana Hotel Atlantic City
Tropicana Resort Atlantic City
Tropicana Casino Resort Atlantic City
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Tropicana Hotel
Tropicana Atlantic City Resort
Tropicana Resort Atlantic City
Tropicana Casino Resort
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Tropicana Atlantic City Resort
Tropicana Atlantic City Atlantic City
Tropicana Atlantic City Resort Atlantic City

Tropicana Atlantic City Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5013 out of 13868 reviews
Rating 8 - Good. 2971 out of 13868 reviews
Rating 6 - Okay. 2165 out of 13868 reviews
Rating 4 - Poor. 1578 out of 13868 reviews
Rating 2 - Terrible. 2141 out of 13868 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bibi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Fallyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

6/10 Okay

Nicole

Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Darnetta, Philadelphia

Liked: Cleanliness, staff & service
It’s was ok a little old fashioned should be modernized
Stayed 1 night in Jan 2025

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shante

Liked: Cleanliness, amenities
Quick and easy checkin
Stayed 1 night in Jan 2025

10/10 Excellent

RODNEY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Quite
Stayed 1 night in Jan 2025

4/10 Poor

Brandy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Darrick

Disliked: Cleanliness, property conditions & facilities
Its was ok
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Stayed 1 night in Jan 2025

6/10 Okay

Fern

Travelled with group
Liked: Amenities
Disliked: Staff & service
I enjoy the trop for the restaurant/bar aspect, however the checking in process, was not easy, and being told by a condescending worker by my the name Rochelle, that if I’m not a diamond member I don’t belong at the counter speaking to the desk person, did not sit well with me. I also didn’t like that even though my room was ready, and available that I had to pay an early check in fee. I stay at the Hardrock and Oceans all the time, and have never been asked to pay an early check in fee, if the room was ready. The kiosks are supposed to make checking in easier, but then you end up having to do it two or three times before it takes, def not convenient. Then, once we get to the casino I find that the minimum for roulette is $15. But you can only bet with $5 chips instead of the $1. Which means, that I can only choose 3 numbers per $15. As opposed to the 15 numbers per $15. When playing with $1. Chips. One of these things would have been inconvenient, but the combo of all of it, just put a bad taste in my mouth, esp. when the first person that I have an interaction with that represents the Trop is so rude. I have never had any of these issues at the hotels I spoke of. They are more expensive, of course, but if I don’t leave being as disappointed as I was with the Trop. I was looking forward to a new experience, and now I’m just not sure I would return. I guess you get what you pay for.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

8/10 Good

NATASHA

Liked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Josephus Taweh

Stayed 2 nights in Jan 2025

4/10 Poor

Elizabeth, Flushing

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My boyfriend and I stayed as his nephew was competting this weekend in the volleyball tournament. This stay was surely not what we were expecting. The room much older than one that we had stayed in before. We disnt have working heat. When I tried to call the concierge desk, i wasnt able to reach anyone. Elevator service was down on one elevator unit and caused delays. Many times elevators were packed which resulted in long waits. Check out was a disater. The guest services we used to check in had no staff ans all kiosk only worked to check in. The fridge was barely cold, the tv dimmed while trying to watch the little bit of shows offered. There are certain things i would expect to encounter in an older hotel, but this was beyond those expectations. Although we will be back to AC once the weather gets better we unfortunately will not be staying again at this hotel.
Stayed 3 nights in Jan 2025