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Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Business centre
Lobby
Lobby lounge
Lobby
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
300 S Congress Ave, Austin, TX, 78704
  • South Congress Avenue
    ‪1 min walk‬
  • Austin Convention Center
    ‪13 min walk‬
  • University of Texas at Austin
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Suite, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay films

Suite, 2 Queen Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 100 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, City View

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Austin

With a stay at Embassy Suites by Hilton Austin Downtown South Congress, you'll be centrally located in Austin, steps from South Congress Avenue and within a 5-minute walk of Lady Bird Lake. .This hotel is 0.5 mi (0.9 km) from Palmer Events Center and 0.7 mi (1.2 km) from Austin Convention Center.

What's nearby

  • South Congress Avenue - 1 min walk - 0.0 km
  • Palmer Events Center - 11 min walk - 1.0 km
  • Austin Convention Center - 13 min walk - 1.1 km
  • University of Texas at Austin - 5 min drive - 3.9 km
  • Texas State Capitol - 5 min drive - 2.8 km

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 16 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Sandy's Hamburgers - ‬7 min walk
  • ‪Fareground - ‬9 min walk
  • ‪Ego's Lounge - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

Hotel with free breakfast, steps from South Congress Avenue
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge) and shopping on site.
Satisfy your appetite for dinner at the hotel's bar/lounge, SoCo Bar and Bites, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 2330 square feet (216 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
SoCo Bar and Bites - This bar serves dinner only.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and public transport

  • Covered self parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • SoCo Bar and Bites

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (2330 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
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Embassy Suites Austin-Downtown/Town Hotel
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Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
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Embassy Suites Hilton Austin Downtown South Congress Hotel
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Embassy Suites by Hilton Austin Downtown South Congress Austin
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Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 466 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Donald

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the front desk staff.
Stayed 1 night in Dec 2024

4/10 Poor

Renjith

Disliked: Cleanliness, property conditions & facilities
Room was smelly.
Stayed 1 night in Dec 2024

8/10 Good

Maxine

Didn’t like that we had to ask for our room to be serviced
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Stayed 3 nights in Dec 2024

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly, breakfast are clean and they are clean well
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisanne

Liked: Cleanliness, amenities
Staff are impeccably accommodating - exceptional.
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Stayed 1 night in Aug 2024

2/10 Terrible

John

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet and had friendly staff. Can't beat the buffet breakfast and evening reception. Will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable with an excellent breakfast buffett included in our stay!
Stayed 1 night in Nov 2024

6/10 Okay

Tameca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best
The beds were sinking in and our sofa bed had a dirty pair of socks and a pill fall out of it when we opened it.
Stayed 2 nights in Nov 2024

4/10 Poor

Emma

Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Pooneh, irvine

Stayed 2 nights in Oct 2024

6/10 Okay

Anthony

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location
Stayed 1 night in Nov 2024

6/10 Okay

Roberto

Travelled with family
Stayed 1 night in Nov 2024

4/10 Poor

Bowe

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Stayed 3 nights in Nov 2024

2/10 Terrible

John

Stayed 2 nights in Oct 2024

6/10 Okay

Philip

Business traveller
Stayed 3 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall amazing very friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024