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Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Business centre
Lobby
Terrace/patio
Lobby
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
300 S Congress Ave, Austin, TX, 78704
  • South Congress Avenue
    1 min walk
  • Barrr
    1 min walk
  • Downtown Station
    16 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    17 min drive

Room options

View all photos for Premium Suite, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay films

Suite, 2 Queen Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 100 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, City View

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Austin

With a stay at Embassy Suites by Hilton Austin Downtown South Congress, you'll be centrally located in Austin, steps from South Congress Avenue and within a 5-minute walk of Lady Bird Lake. .This hotel is 0.5 mi (0.9 km) from Palmer Events Center and 0.7 mi (1.2 km) from Austin Convention Center.

What's nearby

  • South Congress Avenue - 1 min walk
  • Austin Convention Center - 13 min walk
  • Zilker Park - 3 min drive
  • University of Texas at Austin - 5 min drive
  • Texas State Capitol - 5 min drive

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 16 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Sandy's Hamburgers - ‬7 min walk
  • ‪Fareground - ‬9 min walk
  • ‪Ego's Lounge - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

Hotel with free breakfast, steps from South Congress Avenue
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge) and shopping on site.
Satisfy your appetite for dinner at the hotel's bar/lounge, SoCo Bar and Bites, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 2330 square feet (216 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
SoCo Bar and Bites - This bar serves dinner only.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and public transport

  • Covered self parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • SoCo Bar and Bites

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (2330 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
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Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1001 reviews" "
Rating 8 - Good. 231 out of 1001 reviews" "
Rating 6 - Okay. 158 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 74 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brook

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, very comfortable only suggestion would be more channel choices
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very safe, nice, clean and the breakfast was excellent. The parking elevator did have a problem going to 4th floor and had to use stairway.
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition & staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Nathaniel, San Antonio

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was pleasant with nice perks- a lovely breakfast with plenty of variety and free drinks during HH. The rooms could use updating but they were quiet and spacious.
Stayed 4 nights in Sep 2024

6/10 Okay

Derek

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator sucked couch was nasty bathroom was small
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Clean
Stayed 2 nights in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Melo

Stayed 2 nights in Sep 2024

6/10 Okay

Orlando

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The elevator in the parking garage didn't work correctly! Also, The ice making machine was located out side my front door. Looks like they were doing repairs?? It was the first this I saw when entering my room. It was there for both days of my visit. I also had lamps in the room that were not able to turn on??
Stayed 2 nights in Sep 2024

10/10 Excellent

Brook

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Shawn

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The staff was rude and for the cost, it was very disappointing. I was always under the impression the Embassy Suites was on par with other Hilton brands or Marriot. It was closer to a motel 6 type of hotel. Considering the price was comparable to the Marriot and Hyatt in town, this was a very poor choice on our part.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice! Breakfast was good and the bartenders were great!!
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding!
Stayed 3 nights in Sep 2024

6/10 Okay

Sergio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is our third time staying at the same property with my family. The hotel is well located however, it definitely needs upkeep. The couch in the room and the cabinets have excessive wear on it and there is a musky smell. There were several dead crickets in our room and throughout the property. The garage, cost $50 a night and the elevators are broken and the stairwell smells of urine. The location is excellent, very convenient to get in and out of the city quickly but, it definitely needs upkeep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Itssel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

JOHN

Disliked: Cleanliness, property conditions & facilities
Enjoyed the convenience of breakfast and happy hour on the property. Hated the cricket invasion (I killed seven in the room myself.) Maid service was only available upon request. Return air vent in the bathroom was hanging off the ceiling. This was not the Embassy Suites I remember.
Stayed 4 nights in Sep 2024

6/10 Okay

codzella

Travelled with group
Disliked: Property conditions & facilities
The room was not properly prepared. I asked for extra blankets and pillows and had to call multiple times, hours apart. I was definitely disappointed!
Stayed 1 night in Aug 2024

8/10 Good

Marcus J

Stayed 1 night in Aug 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Ann

Disliked: Cleanliness, property conditions & facilities
Disappointing
I frequently stay at embassy suites. I know and expect their quality. This was NOT one of those times. Parking price was outrageous, which is what you expect in a big city but the garage wasn’t even connected & not monitored. Dogs were everywhere in this hotel, Barking & chasing other dogs, Walking the halls, in the eating area. I don’t hate dogs but I definitely don’t want them all over in my hotel. Super annoying. The food was not up to Embassy standards at all. The drink machine was broken the entire time, less choices than normal- very skimpy. I will not be back to this location,
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Fabric on sofa and chairs worn & frayed. No longer had any support either. Mattress was worn & made springs were creaky.
Stayed 2 nights in Sep 2024

8/10 Good

Rayanna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
2nd time staying here. It was good.
Stayed 2 nights in Aug 2024