Hilton Garden Inn Austin North

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Austin North

Exterior
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
12400 N Ih 35 Bldg C, Austin, TX, 78753
  • Tech Ridge Center Shopping Mall
    11 min walk
  • St. David's North Austin Medical Center
    6 min drive
  • Domain Northside
    7 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    21 min drive

Room options

1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks/Snacks)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Aqua View

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks/Snacks)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Austin

Located in Austin (Tech Ridge), Hilton Garden Inn Austin North is within a 10-minute drive of St. David's North Austin Medical Center and Museum of Ice Cream. .This hotel is 6.3 mi (10.2 km) from Arboretum at Great Hills Mall and 9.4 mi (15.1 km) from Moody Center.

What's nearby

  • St. David's North Austin Medical Center - 6 min drive - 4.3 km
  • Domain Northside - 7 min drive - 6.5 km
  • Q2 Stadium - 7 min drive - 6.8 km
  • Arboretum at Great Hills Mall - 10 min drive - 10.2 km
  • University of Texas at Austin - 13 min drive - 15.6 km

Getting around

  • Kramer Station - 9 min drive
  • Austin Station - 22 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Panera Bread - ‬19 min walk
  • ‪In-N-Out Burger - ‬14 min walk
  • ‪Golden Corral - ‬13 min walk

About this property

Hilton Garden Inn Austin North

Hotel with free parking, in the vicinity of St. David's North Austin Medical Center
Hilton Garden Inn Austin North offers 117 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 117 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Enjoy American cuisine at Garden Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Austin? This hotel has 2614 square feet (243 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9.95-16.95 per person
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Garden Grille

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (2614 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.95 to 16.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Austin North
Hilton Garden Inn Hotel Austin North
Hilton Garden Inn Austin North Hotel
Austin Hilton
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Garden Inn Austin North Hotel Austin
Hilton Garn Inn Austin Hotel
Hilton Garden Austin Austin
Hilton Garden Inn Austin North Hotel
Hilton Garden Inn Austin North Austin
Hilton Garden Inn Austin North Hotel Austin

Hilton Garden Inn Austin North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 541 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Corinna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was there for testing and was in one of the conference rooms and the AC was out which made it very hot in side. The room my husband and I stayed in also didn’t have AC the night before. The pool was out of service and it couldn’t be utilized. Then we had to pay for breakfast which should have been continental. I have never been to one of the Hilton hotels where we had to pay for our breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, room comfort
The night associate was amazing and very helpful. I wish I got his/their name 👍
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, easy accessible to my destinations, nothing to unlike
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I stayed there to attend the $uicideboys concert. It was about 15 min away from the moody center, reasonably priced for the stay. It was clean & comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and polite
Stayed 4 nights in Aug 2024

6/10 Okay

Kathy

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around, don’t have a single complaint.
Stayed 4 nights in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

DANIEL

Travelled with group
Liked: Cleanliness, staff & service, amenities
The elevator service is horrible but everything else was excellent
Stayed 3 nights in Aug 2024

8/10 Good

Carlton

Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class breakfast.
The breakfast experience was world class. Great service and great selection of food.
Stayed 1 night in Aug 2024

10/10 Excellent

Theldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security that you had around the property.
Stayed 1 night in Aug 2024

6/10 Okay

Mike, Green Bay

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff was nice and mostly cooperative but not efficient. My daughters stayed for 4 days for a funeral and had to continually walk up and down 4 flights of stairs for clean towels, bed linens and an extra pillow (only 2 in the room) took 2 days. Elevator was inoperative the entire stay.
Stayed 4 nights in Aug 2024

8/10 Good

Collin

Stayed 3 nights in Aug 2024

6/10 Okay

Samira

Disliked: Staff & service, property conditions & facilities
The level of noise coming through windows was not acceptable! The toilet flush made this wheezing sound for a good 1 minute after usug it. The sheets looked very used and old! I won't stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
Stayed 1 night in Aug 2024

4/10 Poor

Néstor

Disliked: Staff & service, property conditions & facilities
Black stuff growing in shower
Stayed 1 night in Aug 2024

10/10 Excellent

Dwayne

Stayed 1 night in Jul 2024

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Room service never cleaned our room. They never even went into our room. The beds were not made. We did not have clean towels. Only one elevator worked, and there was no AC in the hallways or in the elevator.
Stayed 2 nights in Jul 2024

6/10 Okay

alberto

Stayed 3 nights in Jul 2024

10/10 Excellent

Ismarys

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful place !!!
Stayed 1 night in Jul 2024

6/10 Okay

Chelsea

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Basic stay got the job done.
Service check in was very underwhelming, staff wasn't the brightest lightbulbs in the bunch but got the job done. No staff at breakfast check in to tell us there was a charge for food, when placing the stay on hotels.com it showed breakfast was included in price but clearly that was a lie. The room had no toilet paper upon arrival, that indicates that housekeeping did not do a full "clean" of the room. Decent price but not impressed
Stayed 2 nights in Jul 2024

6/10 Okay

Jenifer

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was not as advertised, very small. The elevator feels like you’re going to get stuck everytime because it makes weird noises and takes a while to open. The TV in the room is very outdated with very limited entertainment options and no streaming services (no YouTube, Netflix, Hulu…etc). The rooms were not cleaned as we found dust bunnies everywhere and previous trash from other people. However, the staff were very friendly and welcoming!
Stayed 2 nights in Jul 2024

6/10 Okay

Kanu,

Liked: Cleanliness, property conditions & facilities
Very stiff impersonal staff
Stayed 1 night in Jul 2024