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Holiday Inn Express & Suites Painesville - Concord by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Painesville - Concord by IHG

Front of property – evening/night
Free daily buffet breakfast
Indoor pool
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
11200 Gold Court, Painesville, OH, 44077
  • Place, Quail Hollow Country Club
    ‪17 min walk‬
  • Place, Cleveland Clinic
    ‪37 min drive‬
  • Place, Huntington Bank Field
    ‪38 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds

10.0 out of 10
Exceptional
(15 reviews)
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Communications Accessible)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Comfort Inn Painesville - Concord

About the area

Painesville

Located in Painesville, Holiday Inn Express & Suites Painesville - Concord by IHG is within a 10-minute drive of Little Mountain Country Club and Lake Erie College. .This hotel is 9.7 mi (15.6 km) from Lake Erie and 5.2 mi (8.4 km) from Lake County History Center.

What's nearby

  • Quail Hollow Country Club - 17 min walk - 1.5 km
  • Cleveland Clinic - 37 min drive - 51.3 km
  • Huntington Bank Field - 38 min drive - 54.1 km
  • Case Western Reserve University - 38 min drive - 46.7 km
  • Rock and Roll Hall of Fame - 38 min drive - 54.1 km

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 27 min drive

Restaurants

  • ‪El Taco Macho - ‬9 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Casa Agave Mexican Cuisine - ‬9 min drive
  • ‪Waffle House - ‬12 min walk

About this property

Holiday Inn Express & Suites Painesville - Concord by IHG

Hotel in Painesville with a 24-hour fitness center and an indoor pool
Holiday Inn Express & Suites Painesville - Concord by IHG offers 84 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Painesville Concord Hotel
Hotel Holiday Inn Express And Suites Painesville - Concord
Holiday Inn Express Painesville Concord
Holiday Inn Express And Suites Painesville - Concord Painesville
Holiday Inn Express Concord Hotel
Holiday Inn Express Concord
Express Painesville Concord
Holiday Inn Express Suites Painesville Concord
Holiday Inn Express Suites Painesville Concord by IHG
Holiday Inn Express Suites Painesville Concord an IHG Hotel

Holiday Inn Express & Suites Painesville - Concord by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 714 out of 906 reviews
Rating 8 - Good. 125 out of 906 reviews
Rating 6 - Okay. 34 out of 906 reviews
Rating 4 - Poor. 17 out of 906 reviews
Rating 2 - Terrible. 16 out of 906 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

4/10 Poor

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly.staff and clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Stayed 2 nights in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Linda, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy & friendly. The room was clean. Nice breakfast choices. Location was convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
breakfast was fresh, good fruit. gym was good clean variety of equipment.
Stayed 3 nights in Oct 2025

8/10 Good

Kenneth

Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Oct 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did like the room cleanliness but I didn’t like having to switch rooms for alternate days.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wow!
Stayed 1 night in Oct 2025

6/10 Okay

Janine

Stayed 1 night in Oct 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet place for my family to stay during our road trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service and very clean hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Kenya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found a used condom next to the bed on the floor...Totally disgusting!!! Never again!!@
Stayed 1 night in Sep 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Updated property, easy to get to, good dining places next to hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Number one place to stay in Lake county
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel - excellent
Stayed 1 night in Sep 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, Breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, always stay here. What wasn’t great is the booking experience. I booked the same day I stayed. The Expedia app automatically pushes you to the next day even after I selected the same day as the day I booked. I know this because after I tried checking in the staff told me it was for the next day NOT the day I entered. Of course I went through a third party and they couldn’t do nothing about it. So I went to book again online and this time I caught it. I signed up for the same day I was staying and it automatically pushed me to the next day. I caught it and changed it. Paid $70 more for the room and didn’t not use my “automatic booking” the next day as I was leaving. So I lost $ 250.00 on the deal. The Expedia app has a flaw and they get you on it especially if you don’t purchase the insurance. Shouldn’t habe to purchase insurance do to their software glitches.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view wins! TV system confounds!

I like everything about this location other than the bizarre TV guide system, which is picking nits, for sure. The channel list only appears on certain channels and you have to wait for it to do what amounts to a slide show of current and upcoming programming. Not user friendly and quite annoying. Other than that, breakfast is decent, the rooms are clean, and if you’re fortunate to book a room that faces north, the view of the lake is a pleasant surprise.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dawnielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025