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The Westin Changbaishan Resort

5.0 star property

Photo gallery for The Westin Changbaishan Resort

Exterior
2 bars/lounges
Premium bedding, down duvets, minibar, in-room safe
Exterior
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Breakfast included
  • Free airport shuttle

Explore the area

Map
No. 333 Baiyun Road, Baishan, Jilin, 134504
  • Changbaishan Grand Theater
    ‪1 min walk‬
  • Fokulon Lake
    ‪1 min walk‬
  • Changbaishan Ski Resort
    ‪1 min walk‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Resort View

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Resort View

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking (SW-M)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking, Park View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Park View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Park View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Park View

  • Sleeps 3
  • 1 King Bed

Similar properties

Superior Room, 1 King Bed

Pullman Changbaishan Resort

  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.8 out of 5, Exceptional, (4)
The price is NZ$119
for 1 room
includes taxes & fees
13 May - 14 May
Pullman Changbaishan Resort

About the area

Baishan

With a stay at The Westin Changbaishan Resort in Baishan, you'll be near ski lifts, just steps from Changbaishan Ski Resort. .This family-friendly hotel is within the region of Changbaishan Tianchi.

What's nearby

  • Changbaishan Grand Theater - 1 min walk - 0.1 km
  • Fokulon Lake - 1 min walk - 0.1 km
  • Changbaishan Ski Resort - 1 min walk - 0.2 km
  • Changbai Mountain Museum - 71 min drive - 65.3 km
  • Heaven Lake - 72 min drive - 49.3 km

Restaurants

  • ‪山里屯柴火铁锅炖 - ‬6 min drive
  • ‪丰茂串城 - ‬3 min walk
  • ‪肯德基 - ‬3 min walk
  • ‪长白山万达度假村黄记煌三汁焖锅 - ‬4 min walk
  • ‪Wild Zoo Coffee - ‬4 min walk

About this property

The Westin Changbaishan Resort

Luxurious ski hotel with ski-in/ski-out access
The Westin Changbaishan Resort offers 262 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.
Make yourself at home in one of the 262 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary local cuisine breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Baishan? This hotel has 25833 square feet (2400 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10:30 AM.
The Westin Changbaishan Resort has 2 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 25,833 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 28 2025 to June 30 2025 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Pool access available from 9 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Changbaishan Westin
Westin Changbaishan
Westin Changbaishan Helong
Westin Changbaishan Resort
Westin Changbaishan Resort Helong
The Westin Changbaishan Resort Hotel
The Westin Changbaishan Resort Baishan
The Westin Changbaishan Resort Hotel Baishan

The Westin Changbaishan Resort Reviews

Reviews

4.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bang average domestic hotel

Don’t be fooled by the Westin branding. Classic domestic hotel: looks good from a distance but rooms too hot and too dry, no way to control heating, fixtures and fittings falling apart, horrible smells coming from the plumbing, poor cleanliness, offensively bad coffee etc. Honestly, I suspect it’s no better or worse than the neighbouring hotels, just giving an honest review from a European perspective. Staff were very friendly though, and it’s very close to the ski area. Good restaurants available in a little hamlet about 1.5km south of the ski center.
Stayed 3 nights in Feb 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dishonest bait and switch

Our prepaid reservation was made on 6/3 on Hotels.Com because other hotels had no rooms. We arrived on 6/11, were told Westin was closed and were asked to stay at cheaper Sheraton next door with the payment we already made to Westin. Everybody in town seemed to know Westin was closed. However, nobody from Westin or Hotel,Com contacted us about this. Even today Hotel.Com still showed that Westin was open for reservation.This was a bait ans switch.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
大堂可以沒有員工當直！從來冇見過這樣的酒店！酒店係可以的！但係軟件不足，員工培訓對客人嘅態度冷淡，冇乜親切感！
Stayed 5 nights in Mar 2019

10/10 Excellent

SHULUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務很好的酒店

早班機到，可以提早checkin，非常棒，酒店服務，客房整潔，舒適都非常棒，早餐也很棒，6：30就可以用餐，離滑雪⛷場不遠，可以走路過去，學了幾堂課就可以自己滑雪⛷，仔仔超級喜這裡，非常用心的酒店！下次會再來滑雪⛷歡