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Pale Hall Hotel

5.0 star property

Photo gallery for Pale Hall Hotel

Interior
Harper's Barn | Private kitchen
Exterior
Harper's Barn | Living area
Superior Suite

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
Pale Hall Estate, Llandderfel, Bala, Wales, LL23 7PS
  • Pontcysyllte Aquaduct
    ‪1 min walk‬
  • Caerau Uchaf Gardens
    ‪5 min drive‬
  • Llandderfel Quarry
    ‪9 min drive‬
  • Chester (CEG-Hawarden)
    ‪86 min drive‬

Room options

View all photos for Turret Room

Turret Room

Turret Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Superior Suite

Garden Superior Suite | Living area

Garden Superior Suite

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Master Suite - Hillside

Garden Master Suite - Hillside | Exterior

Garden Master Suite - Hillside

  • 31 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Master Suite

Master Suite

Master Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Harper's Barn

Harper's Barn | Living area

Harper's Barn

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Plas Yn Dre

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (251)
The price is NZ$320
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Plas Yn Dre

About the area

Bala

Located in Bala, Pale Hall Hotel is in a national park, within a 15-minute drive of Eryri National Park and Bala Lake Railway Interpretive Centre. .This luxury hotel is 0.1 mi (0.1 km) from Pontcysyllte Aquaduct and 1.9 mi (3.1 km) from Y Berwyn National Nature Reserve.

What's nearby

  • Bala Lake - 5 min drive
  • Eryri National Park - 6 min drive
  • Llyn Tegid - 6 min drive
  • Bala Lake Railway Interpretive Centre - 11 min drive
  • Pistyll Rhaeadr - 34 min drive

Getting around

  • Betws-Y-Coed Station - 32 min drive
  • Manchester Airport (MAN) - 103 min drive

Restaurants

  • ‪Y Cyfnod Cafe & Bistro - ‬6 min drive
  • ‪Plas Yn Dre - ‬6 min drive
  • ‪Subway - ‬6 min drive
  • ‪T Y Coffi - ‬6 min drive
  • ‪Ye Olde Bulls Head - ‬6 min drive

About this property

Pale Hall Hotel

Victorian hotel with free breakfast and free valet parking
Pale Hall Hotel offers 18 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 18 guestrooms featuring Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Henry Robertson, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10 AM.
Henry Robertson - This fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Henry Robertson

Things to do

  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per day
Cribs (infant beds) are available for GBP 60.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 60.0 per day
  • Rollaway bed fee: GBP 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Pale Hall Hotel Bala
Pale Hall Hotel Bala
Pale Hall Hotel Hotel
Pale Hall Hotel Hotel Bala

Pale Hall Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 128 reviews
Rating 8 - Good. 9 out of 128 reviews
Rating 6 - Okay. 2 out of 128 reviews
Rating 4 - Poor. 1 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victoria Suite
It was a very nice experience for me and my 10 years old daughter. This historical hotel is beautiful and staffs are super nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Shanika

Stayed 4 nights in Aug 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed!
Beautiful grand traditional property in very pretty North Wales, dinner service was slow but food was great and everything else was wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Everything about this property is excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second home at Palé
Impeccable service here at Palé. Staff can’t do enough to make sure your stay is comfortable, relaxing and that your every need is attended to. Luxury feel throughout and the food is top notch. Our second time here and certainly won’t be our last. A second home in the UK.
Stayed 1 night in Jul 2024

6/10 Okay

Mikhail

Disliked: Cleanliness, staff & service
Disappointed stay with dead wasp for few days
Stayed 2 nights in Jul 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good- fine dining, wines, luxurious, v clean Disappointing- Lovely staff, but some long waits...for cocktails, and for breakfast, with undercooked eggs.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing place.
Lovely, relaxing stay where the staff couldn’t do more for you. Really welcoming and friendly. Very quiet and tranquil.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply marvellous - an historic gem
What a beautiful place to stay - we felt extremely comfortable and as though nothing was too much trouble. Exquisite accommodation and wonderful food. Thank you for making our weekend so special.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard, LONDON

Liked: Cleanliness, staff & service
Lovely hotel with lovely staff & good food
Stayed 1 night in Jun 2024

10/10 Excellent

Sevak, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply spectacular describes the hotel. Can't wait to go back.
Stayed 1 night in Jun 2024

10/10 Excellent

J., Venice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a uniquely beautiful property surrounded by incredible grounds. Not near any village which is exactly what we were looking for. The staff was incredible and the dining was fantastic.
Stayed 1 night in May 2024

10/10 Excellent

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Eilir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and professional staff who made our stay very enjoyable and special.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
Palé Hall is a lovely building, but it is the staff that made it into an exceptional stay. All very friendly and couldn’t do enough for us. It was all very special, without being snooty or pretentious. Highly recommended
Turret room
Stayed 1 night in Apr 2024

10/10 Excellent

Peter, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was absolutely excellent!
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fantastic stay at the hotel and if in the area again I would book again. Grand rooms, amazing grounds and very friendly staff. Great experience.
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Travelled with pets
Spectacular. Everything quite perfect
Stayed 1 night in Jan 2024

6/10 Okay

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice Building & Staff Extremely Overpriced
Hotel building and grounds are beautiful. The staff very nice cant do enough for you. However the food and drinks are way overpriced I had fish and chips the fish its not home battered like in a pub but like you would buy from Iceland and a few thick cut chips did it justify £45 certainly not.My husband had steak in peppercorn sauce with french fries and ended up with food poisoning (I assume it was the cream in the sauce) again £45. however the manageress removed my husbands meal from our bill which was very kind. our room was lovely but we could not get it warm despite having extra electric heaters put in there. would we stay there NO.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Deirdre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023