With a stay at Hermes Palace Hotel Banda Aceh in Banda Aceh, you'll be within a 5-minute drive of Pasar Ikan and Masjid Raya Baiturrahman. .This spa hotel is 3 mi (4.8 km) from Aceh Tsunami Museum and 3 mi (4.8 km) from Museum Aceh.
What's nearby
Masjid Raya Baiturrahman - 5 min drive
Aceh Tsunami Museum - 5 min drive
Pasar Aceh Central - 6 min drive
Taman Sari Park - 6 min drive
Harapan Bangsa Stadium - 8 min drive
Getting around
Banda Aceh (BTJ-Sultan Iskandar Muda) - 29 min drive
Restaurants
Solong Mini Coffee - 2 min walk
Aroel Kupi - 2 min walk
Warkop 3 in 1 - 1 min walk
Cek Yukee - 5 min walk
Kral Kebab "Taste of Turkish Kebab - 2 min walk
About this property
Hermes Palace Hotel Banda Aceh
Hotel in Banda Aceh with a full-service spa and free valet parking
Hermes Palace Hotel Banda Aceh offers 163 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.
Bathrooms include showers, slippers, and complimentary toiletries. This Banda Aceh hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 163 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at HERMES, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.
HERMES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Oasis - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Food and drink
1 restaurant
1 bar
24-hour room service
Restaurants on site
HERMES
Oasis
Things to do
Bike rentals
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Family friendly
Children's pool
Laundry facilities
Microwave (on request)
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Banquet hall
Lift
Front-desk safe
Newspapers in reception
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Business services
Business centre
A meeting room
Outdoors
Garden
Terrace
Spa
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Accessibility
Lift
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Ceiling fan
Bathroom
Free toiletries
Shower
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Coffee/tea maker
Free bottled water
Microwave (on request)
Minibar
Stovetop
More
Desk
Iron/ironing board (on request)
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 425000.0 per night
Cribs (infant beds) are available for IDR 400000.0 per night
Payment types
Important information
Optional extras
Crib (infant bed) fee: IDR 400000.0 per night
Rollaway bed fee: IDR 425000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hermes Palace Hotel Banda Aceh
Hermes Palace Hotel
Hermes Palace Banda Aceh
Hermes Palace
Hermes Palace Hotel
Hermes Palace by BENCOOLEN
Hermes Banda Aceh Banda Aceh
Hermes Palace Hotel Banda Aceh Hotel
Hermes Palace Hotel Banda Aceh Banda Aceh
Hermes Palace Hotel Banda Aceh Hotel Banda Aceh
Hermes Palace Hotel Banda Aceh Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 26 reviews" "
10 - Excellent
7
Rating 8 - Good. 7 out of 26 reviews" "
8 - Good
7
Rating 6 - Okay. 9 out of 26 reviews" "
6 - Okay
9
Rating 4 - Poor. 3 out of 26 reviews" "
4 - Poor
3
Rating 2 - Terrible. 0 out of 26 reviews" "
2 - Terrible
0
7.8/10
Cleanliness
7.8/10
Staff & service
10/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Travelled with family
30 Dec 2021
Busy Old Hotel
old hotel with smelly and too crowded
alot of event happen in this hotel
We like the soft n firm bed n pillows, very restful
Verified traveller
Stayed 3 nights in Sep 2019
6/10 Okay
Dene
11 Sept 2019
Liked: Cleanliness, staff & service, room comfort
The fun police have been to visit
Still the best hotel in Banda Aceh but unfortunately a few changes have taken place since my last visit. The spa has been closed down and it is no longer possible to get a beer by the pool - or anywhere else for that matter! As for the pool, if you want to swim you'll need to do so fully covered.
Dene
Stayed 1 night in Sep 2019
4/10 Poor
Pierre
Travelled with family
18 Aug 2019
Liked: Cleanliness
Disliked: Staff & service
Wouldn't come bacj
Very few staff speaking English (or French). Bad WiFi. Slow service, lack of knowledge of menus in restaurants. Strict implementation of sharia law even within the hotel
best hotel in Banda Aceh. You can also get a cold Bintang! Breakfast is fantastic too.
Mikko
Stayed 1 night in Mar 2018
6/10 Okay
Salman, Qatar
2 Mar 2018
Liked: Staff & service
Currently one of the better hotels in Banda Aceh
Recently I stayed for the second time at this hotel on my business trips to Banda Aceh. I am told that this was one of the better, if not currently the best hotel in Banda Aceh. It is busy most of the time with events and functions. The staff are friendly and eager to please the guests. There is a good opportunity to improve the management and train the staff, and bring this hotel up to 5 star standards. Overall it was a good stay.
We stayed 8 nights at this hotel. Staff excellent, service excellent, cleanliness excellent, bed super comfy, good wifi, restaurant food and breakfast very tasty and wide selection of Indonesian and wide selection of Western food. Room service/restaurant food very overpriced for what it is - better to go to try the other local restaurants around Aceh - tastes more authentic and price is half. Swimming pool great for children very shallow water. Large pool area attached for adults.
Generally good little bit run down , very friendly staff although not many speak good english . Expensive by Aceh standards $4.50 for a coke when across road a whole meal is $2.50 Internet is poor so dont expect to do business here you can just get FB to work , but overall standard was good , very substantial buffet breakfast included and big pool , also some Fox tv , they tried hard and overall we were happy
Excellent!!! Nice place to stay!!! Nice breakfast!
Stay for 4 days 5 night. Large room. Free + unlimited data + devices of internet. Very nice hotel staff. Children enjoyed with the pool. Live music on night. Great food. You can eat hotel food at restaurant price. What else uh?? So many good thing here lah!!!
niezam, my
8/10 Good
Herwandi
14 Sept 2016
Liked: Cleanliness, room comfort
Clean rm,clean toilet and pleasantiful Acehnes stf
Good stay, quality food and reasonable price but slightly on the upside.
Catering staffs we excellent and cordial.
Menu is wonderful
One drawback is the wifi in room is wanting.
Herwandi
8/10 Good
Bernard
3 Aug 2019
Liked: Cleanliness, staff & service, room comfort
Séjours satisfaisants
Nous y avons passés deux nuits et sommes très satisfaits de notre séjour.
Premièrement la chambre était très grande ainsi que la salle de bains le seul point négatif est le manque de pression dans la douche..
Ensuite le petit-déjeuner était très varié
Dernière chose vous êtes entouré de restaurants locaux et de brasseries.
Bernard
Stayed 2 nights in Jul 2019
6/10 Okay
Liselotte
28 Jul 2018
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nedslidt, men god service og venligt personale
Ok ophold, men hotellet er ret nedslidt ift. at det reklamerer med 5 stjerner.