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Sand & Sandals Desaru Beach Resort & Spa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sand & Sandals Desaru Beach Resort & Spa

Front of property - evening/night
View from room
Children's theme room
Premium Deluxe Room with Private Garden
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • On private beach
  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Hot tub
    Hot tub

Explore the area

Map
Bandar Penawar, Bandar Penawar, Johor, 81930
  • Desaru Beach
    7 min walk
  • Tidal Wave Beach
    4 min drive
  • Desaru Coast Adventure Waterpark
    5 min drive
  • Singapore (SIN-Changi)
    104 min drive

Room options

View all photos for Sunny Deluxe, Seaview

Sunny Deluxe, Seaview

Sunny Deluxe, Seaview

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Couple Suite

Couple Suite

Couple Suite

  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe Room with Private Garden

Premium Deluxe Room with Private Garden

Premium Deluxe Room with Private Garden

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Pool View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Pool View

Minibar, in-room safe, desk, iron/ironing board

Family Suite, Pool View

  • 85 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Romantic Deluxe with Private Pool

Romantic Deluxe with Private Pool

Romantic Deluxe with Private Pool

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Garden View

Family Suite, Garden View

Family Suite, Garden View

  • 85 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

About the area

Bandar Penawar

With a stay at Sand & Sandals Desaru Beach Resort & Spa in Bandar Penawar, you'll be within a 5-minute drive of Desaru Beach and Desaru Coast Adventure Waterpark. .This luxury hotel is 1.9 mi (3.1 km) from Tidal Wave Beach and 4.3 mi (7 km) from Fisherman Museum.

What's nearby

  • Desaru Beach - 7 min walk - 0.7 km
  • Desaru Coast Adventure Waterpark - 5 min drive - 3.3 km
  • Desaru Fruit Farm - 7 min drive - 7.9 km
  • The ELS Club Desaru Coast - Ocean Course - 7 min drive - 7.4 km
  • Tanjung Balau Beach - 8 min drive - 7.4 km

Getting around

  • Senai International Airport (JHB) - 60 min drive

Restaurants

  • ‪Beach Bar - The Westin Desaru Cost Resort - ‬4 min drive
  • ‪Pirate Dlaksamana Seafood - ‬3 min drive
  • ‪Lotus Seafood - ‬7 min walk
  • ‪Nelayan Seafood by the Coast - ‬8 min walk
  • ‪Rosemary Cafe & Bakery - ‬3 min drive

About this property

Sand & Sandals Desaru Beach Resort & Spa

Beachfront hotel with a full-service spa and bars
Sand & Sandals Desaru Beach Resort & Spa offers 208 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Senses Spa has 7 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 208 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a satisfying meal at Sand & Sandals serving guests of Sand & Sandals Desaru Beach Resort & Spa. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Sand & Sandals - This restaurant specializes in international cuisine and serves breakfast only.
Fortune Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Shiokaze Teppan - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Beach - This bar serves light fare only. Open daily.
Safari - This bar serves light fare only. Open daily.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 45 per person
  • 1 restaurant
  • 2 bars/lounges and 1 beach bar

Restaurants on site

  • Sand & Sandals
  • Fortune Kitchen
  • Shiokaze Teppan
  • Beach
  • Safari

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Parasailing
  • Sauna
  • A hot tub
  • Waterskiing

Family friendly

  • Children's pool
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Private beachfront location

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 45 per person
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Sand Sandals Desaru Beach Resort Bandar Penawar
Sand Sandals Desaru Beach Bandar Penawar
Sand Sandals Desaru Beach Resort
Sand Sandals Desaru Beach
Sand Sandals Desaru Beach Resort Spa
d dals saru Bandar Penawar
Sand & Sandals Desaru & Spa
Sand Sandals Desaru Beach Resort Spa
Sand & Sandals Desaru Beach Resort & Spa Hotel
Sand & Sandals Desaru Beach Resort & Spa Bandar Penawar
Sand & Sandals Desaru Beach Resort & Spa Hotel Bandar Penawar

Sand & Sandals Desaru Beach Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 112 out of 501 reviews" "
Rating 8 - Good. 214 out of 501 reviews" "
Rating 6 - Okay. 100 out of 501 reviews" "
Rating 4 - Poor. 46 out of 501 reviews" "
Rating 2 - Terrible. 29 out of 501 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

NUR HIDAYAH

Travelled with family
Liked: Cleanliness
Weekend stay
The hotel stay was ok. Rooms are spacious with beautiful seaview. Minus points are the restaurants. The Chinese restaurant service was really bad. Maybe due to lack of staff. Food came about an hr late and the dimsum was not served hot. The western restaurant’s lights were too dim that we have to use our phone’s torch to read the menu. Most of the arcade games are out of service. Golf is a little pricey and the hotel should upkeep and maintain it well.
Stayed 2 nights in Aug 2024

8/10 Good

JOO TECK

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Zubeidaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

CM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean. The facilities are well maintained. Staff is friendly and efficient. Breakfast spread is varied and good.Will definitely return to S&S in the future!
Stayed 2 nights in Aug 2024

10/10 Excellent

Wen Xin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, room is spacious and pool was great! Really enjoy the beach that is just right in front of you. The only thing I suggest for improvement will be the floor of the hotel room can be cleaner, feel like they sweep the floor but did not mop the floor. Overall we still enjoy our stay here!
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Stayed 1 night in Jul 2024

6/10 Okay

Dzulkarnein Bin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Book a nite stay, check in was fast with a beautiful smile. The room was big and clean. Views good wif the beach in front. The bed, big and comfy to my liking. Beach was kinda private only to the resort, no swimming though the wave quite rough wif stones. Pool was big wif kid slides. The downs: there was no face towels for the rating of this resort. The pillows were both hard, should provided either one soft and one hard. Did not have a good sleep as a result. Breakfast was boring, enough say.
Stayed 1 night in Jul 2024

8/10 Good

GUAN HENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to chill
Stayed 2 nights in Jun 2024

8/10 Good

Loong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jasmon Wan Ting

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the worst and most ridiculous check-in experience i have experienced in my life. We reserved a bus to pick us up from the ferry terminal to the resort weeks before our arrival but when we arrived, the bus was nowhere to be found. After contacting the hotel multiple times, a small bus arrived about an hour late from our agreed upon timing. When the bus finally came however, other hotel guests that did not their reserve their seats beforehand and rushed up the bus that arrived. The resort bus driver did not bother verifying who actually has made a reservation for the private bus and just left with whoever managed to squeezed onto the bus. At that point, around 10 guests with families and children (including us) that has email proof that we have booked the buses were not able to get on the bus. The bus driver just shrugged and left the ferry terminal, leaving us stranded there again even though we have called the resort multiple times and waited an hour for the bus to arrive. We had to try calling our own taxi there and luckily we got one in less than half an hour later All of the other resorts had their buses arrived on time so only the guests from this resort were left stranded in the ferry terminal for an extended amount of time, wasting time. No actual apologies or compensation were provided by the resort for this fiasco other than a cursory email apology. The resort itself is also rather run-down and wild monkeys will occasionally appear in the hallways.
Stayed 2 nights in Jun 2024

10/10 Excellent

Swapnil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a weekday so the place was almost empty which made the trip quite good, the hotel is well maintained and the beach access was the best part of it.
Stayed 1 night in Jul 2024

10/10 Excellent

Kwong Han, Dunn Loring

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct access to beach, well maintained pool, friendly staff, Very fresh Malaysian breakfast (lots of variety).
Stayed 1 night in Jun 2024

8/10 Good

helen

Stayed 2 nights in Jul 2024

8/10 Good

Ripon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and housekeeping staff are supportive but welcome is not good.
Stayed 2 nights in Jun 2024

2/10 Terrible

Gerard

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have made hotels and resorts out of them. Sand & Sandals Desaru Resort & Spa breaks all records for mediocrity. When we arrived we wanted to take advantage of the pool bar to drink and eat something. It felt like we didn't exist and the bartender was vulgar in his words. The bar was super dirty, the blender for making juices was sitting on the counter in the heat without being cleaned, the whole bar was very dirty. When we asked for a snack we had to wait a very long time. This Resort operates with a minimum of staff. When staff work on one side, the other places are closed and vice versa. It was a long weekend and the Resort took advantage of it to charge high prices without providing the service that goes with the high price. The day before we had reserved the Resort's pseudo Japanese restaurant for four people for 8 p.m. When we arrived there was no room. We took the opportunity to order a bottle and have an aperitif while waiting. Rather than coming to pick us up on the terrace when the places were free, they put people back. After a while, we expressed our displeasure, they laughed in our faces. Finally, we had a late dinner and the quality of the meal was not up to par. As for the spa, there was only one person there to welcome you. The worst part, when this person gave you a massage, they wore gloves. Never seen. This Resort is a tourist factory. The objective of this Resort is profitability with little means to offer customers. This place is absolutely not recommen
Stayed 2 nights in Jun 2024

6/10 Okay

Thandar

Travelled with family
Disliked: Cleanliness
The place is quite old and quiet, a pillow case has stain on it. There is a certain smell in the room when came in. Family suite is quite spacious. Foods are good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi in my room was not stable, hope it can be improved
Stayed 2 nights in Jun 2024

4/10 Poor

Anizio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, no wifi, looks like a place people goes for breakfast. Do not see happiness in this hotel
Stayed 3 nights in Jun 2024

8/10 Good

Yap Jun Wei

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Poon Keong

Travelled with family
Liked: Property conditions & facilities
Bad internet connection
The internet or wifi is the worst that I have ever encounter with the hotel world wide as tmost of the time my mobile and computer cannot conect to their wifi system and even if connected, the network is very slow speed. The room are not fully clean when we check-in as can see some tissue behind the sink and shower area
Stayed 1 night in Jun 2024

8/10 Good

Sia

Stayed 1 night in May 2024

8/10 Good

Sathish Kumar

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nice ambience and amenities. We really enjoyed the stay and the facilities. Dining options are also excellent and would like to continue to visit in future
Stayed 5 nights in Jun 2024

8/10 Good

LEONG FATT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a pleasant resort to b recommend. On a side issue, I booked for a two-night stay but found that the place is quite deserted during this period. I got approval from the hotel to change my booking for one night stay but charged me for two nights. The hotel said that Expedia would refund me the other booking fees. But till today no notice of refund has been activated. Can I request for an answer please? Thank you
Stayed 2 nights in May 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Good for children, pleasant hotel to stay with little kids. Eating options not many, and kitchen commands took a bit to arrive.
Stayed 3 nights in Mar 2024

8/10 Good

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and more vegetarian options
Stayed 1 night in Apr 2024