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Serena Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serena Hotel

Family Room
Suite
Junior Suite
Deluxe Double Room
Standard Room

Reviews

5.0 out of 10

Popular amenities

  • Free airport shuttle
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Jl. Jalan Marjuk No 4 – 6, Kebon Kawung, Bandung, West Java, 40171
  • Pasar Baru Trade Center
    ‪11 min walk‬
  • Jalan Cihampelas
    ‪12 min walk‬
  • Mall 23 Paskal
    ‪14 min walk‬
  • Bandung (BDO-Husein Sastranegara Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Bandung

A stay at Serena Hotel places you in the heart of Bandung, within a 15-minute walk of Pasar Baru Trade Center and Jalan Cihampelas. .This hotel is 0.8 mi (1.2 km) from Santosa Hospital and 0.8 mi (1.3 km) from Istana Plaza.

What's nearby

  • Pasar Baru Trade Center - 11 min walk
  • Mall 23 Paskal - 14 min walk
  • Braga City Walk - 14 min walk
  • Bandung City Square - 20 min walk
  • Gedung Sate - 5 min drive

Getting around

  • Bandung Railway Station - 2 min walk
  • Bandung (BDO-Husein Sastranegara Intl.) - 8 min drive

Restaurants

  • ‪Kartika Sari - ‬5 min walk
  • ‪Loko Coffee Shop Bandung - ‬2 min walk
  • ‪Kupat Tahu Lontong Kari Cicendo - ‬4 min walk
  • ‪Rumah Makan Ampera - ‬2 min walk
  • ‪Burger Bangor - ‬1 min walk

About this property

Serena Hotel

Bandung hotel in Pasirkaliki with airport shuttle service and spa services
Serena Hotel offers 65 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 65 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Rena Resto, or stay in and take advantage of the room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).
Rena Resto - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Rena Resto

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Mini-fridge

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Serena Hotel Bandung
Serena Bandung
Serena Hotel Hotel
Serena Hotel Bandung
Serena Hotel Hotel Bandung

Serena Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 6 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old hotel no facilities
I will never go back there. Toilet was sucks to the max, sometimes heater is avalable sometime its not No fridge
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
A bit old hotel..
Hotel was a bit old.. Water pressure is a problem affecting the water temperature.. At times the water is hot and at times it is cold.. Staff is very friendly..
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never stay there again.
Room was stinky, dirty and mouldy with lots of mosquitoes. Bathroom was disgusting with mouldy curtains. Building was run down and looked nothing like the photos. We couldn't have 2 keys for the room.

6/10 Okay

sri bimo adhi

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鉄道旅行に最適です。
鉄道旅行で使いました。バンドン駅から近くとても便利でした。コストパフォーマンスもよかったです。インドネシアの修学旅行と同宿でしたが、みんな楽しそうでしたよ。あまり　新しくないので　バリアフリーではないですが　サービスは　よかったですよ。
Stayed 2 nights in Jul 2018

2/10 Terrible

Abe 225, kelantan,malaysia

Disliked: Property conditions & facilities, room comfort
hotel yang tidak bagus
Keadaan bilik amat teruk Bilik air yang tidak dibersihkan sempurna dan berlumut dicelahan mozek dalam bilik air Keadaan paip air tidak diselanggara dengan sempurna.
Stayed 4 nights in Apr 2018

6/10 Okay

mediawan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Kurang Bersih
Lokasi hotel prima. Kamar std terdapat di ujung-ujung sehingga tidak dapat koneksi telekomunikasi maupun WiFi hotel. Sprei kasur sedikit kusam. terdapat kecoa di kasur sehingga terkesan menjijikkan.

6/10 Okay

Rusli, Bekasi

Liked: Room comfort
Dekat pusat keramaian
Hotel di pusat kota dengan harga terjangkau. Tidak terlalu di pinggir jalan raya sehingga tidak bising. Tapi ketika saya bermalam ada acara panggung 17an jadi agak berisik.

6/10 Okay

AB RAZAK, KUALA LUMPUR

Liked: Cleanliness, property conditions & facilities, room comfort
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