Our first night we stayed in a triple room. The a/c leaked, there was a towel already on the floor. The restroom only has a shower and toilet. Without the curtain the water leaked to the toilet area. There's no door from the toilet to the room, only a curtain. And the vent didn't turn on. So if you have to do #2, better to do it downstairs in the shared toilets. Without a sink, my mom had to come down from the 3rd floor, steps were steep to the ground floor, to brush her teeth. There were at least 3 cockroaches in the shared shower area. The triple room has barely any space to fit our 3 carryons. The next day we switched to a 4bdrm dormitory since it's ground floor and easier to access the showers and sinks. Beds weren't as comfortable as the triple room's beds. Overall, the staff was kind and helpful, accommodating when needed.