8/10 Good
Cheryl
Travelled with family
4 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, except the elevator was buzzing with a communications error and the staff said a storm a week prior had knocked out their phones and that hadn’t been fixed yet. So it was a bit unnerving to use the elevator overall, it was clean and breakfast was pretty good except the sausages did not look like they had been fully cooked. We did request that breakfast be served a bit earlier because there was a bike race we all had to get to, that request was honored. Hot tub was great. The pool was very large. We had a room overlooking the pool. There was a shade to be pulled down, and unfortunately there was a sign that was hard to see saying not to pull the shade by the bottom to use the chain and it broke. Difficult light switches. It took me 5 min to find the one switch for the light which was over the top of the bed. It is between the beds. Pillows are all down which I hate. Wish I’d brought my own. Staff was lovely and helpful. I was given conditioner. No shampoo. Only one bar of soap to share between sink and shower which are not in the same area. Sink is outside the shower area. Not a no deal but might be inconvenient for some. Hinges on bathroom door were rusty and tub was chipped despite renovations. Otherwise the place looked pretty good and bed was comfy.
Cheryl
Stayed 1 night in Sep 2024