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Bird Rock Beach Hotel

3.5 star property

Photo gallery for Bird Rock Beach Hotel

On the beach, beach towels, scuba diving, snorkelling
Aerial view
Outdoor pool
View from room
View from property

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
South Pelican Drive, P.O. Box 227, Basseterre, St. Kitts
  • Royal St. Kitts Golf Club
    ‪4 min drive‬
  • Basseterre Cruise Port
    ‪5 min drive‬
  • Frigate Bay Beach
    ‪9 min drive‬
  • Basseterre (SKB-Robert L. Bradshaw Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Beach view
  • 29 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio

Studio

Studio

  • Beach view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (343)
The price is NZ$278
for 1 room
includes taxes & fees
5 May - 6 May
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Bird Rock Beach Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 38 out of 308 reviews
Rating 8 - Good. 96 out of 308 reviews
Rating 6 - Okay. 87 out of 308 reviews
Rating 4 - Poor. 50 out of 308 reviews
Rating 2 - Terrible. 37 out of 308 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Efren

Liked: Cleanliness
Disliked: Staff & service, amenities
The housekeeping service is very bad, the woman's knocked the room door to provide service at 7 am
Stayed 5 nights in Jan 2025

2/10 Terrible

K’Arris

Disliked: Staff & service, amenities, property conditions & facilities
Upon arrive I had to wait an hour to check in . Checked into 601 once I was in my room my sheet were dirty towels were hard torn and bleached . The beds were hard as rocks so hard I couldn’t sleep on them. I only received sheets on my bed. Wi-Fi did not work . Everytime I went to purchase food the staff stated none was available. Tried to swim in the pool it was dirty every day filled with bugs. At night when I tried to sleep in the room it would fill with mosquitoes and I always woke up with bites. My patio has office furniture on it. And during the day the men repairing the building I was in were using drills loudly while I was trying to sleep. I need a refund . I would not ever recommend this place to anyone ! I need a refund
Stayed 4 nights in Jan 2025

4/10 Poor

Kyle, WIlmington

Disliked: Cleanliness, property conditions & facilities
would never stay here again.
Stayed 1 night in Jan 2025

4/10 Poor

Wai Ding

Travelled with family and small children
Disliked: Amenities
the price is decent. the location is nice but needs upgrading of utilities.
Stayed 2 nights in Jan 2025

4/10 Poor

Kathy

Stayed 1 night in Dec 2024

6/10 Okay

Michael

Stayed 1 night in Dec 2024

2/10 Terrible

Thomas

Travelled with partner
Disliked: Amenities
Away from the strip. Quiet. Pool! View! Bait and switch. Said expedia did not go through. Charged $11 us more...
Stayed 1 night in Dec 2024

2/10 Terrible

Desmond

Stayed 2 nights in Nov 2024

2/10 Terrible

Desiree

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
unmaintained old facility
Stayed 6 nights in Nov 2024

10/10 Excellent

Corrine

Liked: Cleanliness, staff & service
It was very quiet and peaceful.
Stayed 5 nights in Nov 2024

2/10 Terrible

Iris

I never made it there and my frand get there amd the charges her the didnt except the booking and i to some one from expidia and he say he will chack with them and get me my money back buth i never heard from you again
Stayed 1 night in Nov 2024

8/10 Good

julie

Stayed 1 night in Oct 2024

2/10 Terrible

Liezel

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked to this hotel for an overnight stay. upon check in, the room is not ready yet, housekeeper is outside the room chatting with other employee while we were there waiting fir our room to be ready. when they finally told ua its ready, it turned out that its not the room i actailly booked. I booked a bigger room.but they gave me the standard room. so they asked us to wait again to be moved to our room. whje we finally got in to our room, it was not clean, the bed is messed up, the worst of all, bathroom is broken that my husband needs to use a trash bin to flush the toilet. wenwer very tireed the whole day and all.we wnatef to do is to take a shower and be comfortable in the hotel. i was so disappointed that i ended up cancelling our stay and move to a new hotel. the receptionist promised us that my payment will be refunded but until now i have not been refunded yet.
Stayed 1 night in Sep 2024

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept and the staff did a fabulous job in the area of housekeeping dinging
Stayed 14 nights in Aug 2024

4/10 Poor

Amina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs renovations.
Stayed 1 night in Sep 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good overall
Stayed 1 night in Jul 2024

6/10 Okay

jina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
PLace needs renovating.
Stayed 1 night in Jun 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for family
Stayed 1 night in Jun 2024

6/10 Okay

Rajesh Perumbilavil

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property needs renovation and an upgrade
Stayed 2 nights in May 2024

8/10 Good

Pablo Ramon Malave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall stay
Stayed 2 nights in May 2024

2/10 Terrible

Cawanzo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty!!! The worst hotel experience ever! I made a last-minute booking this morning and checked in just after 11 am. I went to the on-site restaurant, and the hostess charged my card USD$1,400.00 instead of $14.00. We went to the front desk to rectify it, and they said that they would apply the charge to my room bill instead (crazy, right?). It's a holiday weekend, and waiting 3-5 business days to have the refund processed is gravely inconvenient since I leave the country on Monday. Afterwards, I returned to the room, and in the drawers were animal droppings, hair, and lots and lots of mold on the pillows and other surfaces, including the bathroom, which was a scene from a movie. The room is extremely disgusting and clearly does not uphold any health and safety standards. Absolutely wouldn't recommend - STAY CLEAR!!!

4/10 Poor

Joan Del

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The resort needed updating of all areas. For example. The pool was patched up with different tile, many tiles were still cracked. The pool needed to be cleaned more often. We skimmed the pool everyday ourselves and picked up bottle caps off the bottom of the pool. The rooms were old and needed either a deep clean or new tiling in bathroom. The room smelled of old cigarettes when we first got there as if it had once been a smoking room. We were upgraded to a suite. The room had been extended out for the kitchen where the balcony has previously been. They left just enough room for two chairs on the side of the room for a balcony. It was disappointing not to have a balcony to sit out and enjoy the ocean view and sounds which is why I had booked there. The drainage hole that was from the area that was now the kitchen/previous balcony had bags stuffed in it. There were a lot of stairs in the walkway from the entrance of the resort to the rooms and down to the restaurant that was very close. Room service was every other day and you received one towel per person to last the 2 days! When we asked for more, we were told that they did not have extras but after being persistent, we did receive a few extras, which was helpful and we hoarded them. After the 2nd room service day, we received no towels and had to use those extras and some pool towels (also scarce) to shower. This was a huge sacrifice for our family who will take1-2 showers a day on vacation in a hot country.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lemhele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like the view and the dolphins. I dislike the lack of supplies such as a broom & dust pan, no paper towel , no hand soap, I had to beg for towels . The pillows on bed were horrible. There were an iron board but no iron had to ask for that . My list of dislike shouldn’t have been & these thing must be provided to your guests moving forward.
Stayed 7 nights in Apr 2024

6/10 Okay

Edmund

It wasn't busy. It had easy access to a restaurant, where you could get breakfast, lunch and dinner. The beach was also on the doorstep. On arrival we were offered 2 rooms, one of which was in a very poor condition. It didn't look clean and the louvre windows couldn't close. We were immediately offered another room which was definitely in a better condition. The rooms did not have a fridge or a safe. We stayed for 7 nights and the rooms were only cleaned twice. Both rooms had problems with the locks. We reported it on the very first day of our arrival and was told it would be sorted by the Monday. This wasn't done. We struggled every day with locking the rooms. This hotel has real potential if managed properly. Could of scored much higher.
Stayed 7 nights in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place for the price, I truly would recommend it. My only thing is that the room should have a small fridge to keep a drink or water cool and a hot water pot if you want a hot tea or coffee.
Stayed 5 nights in Apr 2024