- Gratuities included
- Additional gratuities accepted
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- All on-site activities, facilities and equipment included
- 24-hour room service
- Buffet and à la carte dining
In addition to a full-service spa, Jade Mountain Resort features an outdoor tennis court and an outdoor pool. Dining is available at one of the resort's 4 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 beach bars and 3 bars/lounges. Wireless Internet access is complimentary.
This luxury resort also offers a fitness center, a rooftop terrace, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site. A total renovation of this property was completed in August 2023.
Jade Mountain Resort is a smoke-free property.
Make yourself at home in one of the 29 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Jade Mountain Resort offers 29 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to patios. These individually decorated accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Jade Mountain Club - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Balawoo at ANSE CHASTANET - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Apsara at ANSE CHASTANET - Onsite theme restaurant. Guests can enjoy drinks at the bar. Open select days.
Emerald Vegan Restaurant - Onsite theme restaurant. Open daily.
24-hour room service is available.
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Check-out time is noon
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
No rollaway/extra beds available
No cots (infant beds) available
No lifts
Service animals not allowed
Debit cards not accepted
Staffed front desk
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Cashless transactions are available
Masks are compulsory at the property
Mobile key entry is not available
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Children 16 years old and younger are not permitted at this property.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Jade Mountain Resort is listed in the 2021 Travel + Leisure 500.