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Hyatt Regency Cleveland At The Arcade

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Breakfast available

Explore the area

Map
420 Superior Ave E, Cleveland, OH, 44114
  • Public Square
    2 min walk
  • Rising Star Coffee Roasters
    1 min walk
  • Tower City-Public Square Station
    9 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (VIP)

  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Arcade View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View (Arcade View)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Arcade View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, View (Arcade View)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Cleveland Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (2383)
The price is NZ$250
for 1 night
includes taxes & fees
21 Jan - 22 Jan
Drury Plaza Hotel Cleveland Downtown

About the area

Cleveland

With a stay at Hyatt Regency Cleveland At The Arcade in Cleveland (Downtown Cleveland), you'll be within a 15-minute walk of JACK Cleveland Casino and Huntington Convention Center of Cleveland. .This eco-certified hotel is 0.6 mi (0.9 km) from Progressive Field and 0.8 mi (1.2 km) from Huntington Bank Field.

What's nearby

  • JACK Cleveland Casino - 6 min walk
  • Huntington Convention Center of Cleveland - 10 min walk
  • Progressive Field - 11 min walk
  • Rock and Roll Hall of Fame - 15 min walk
  • Huntington Bank Field - 15 min walk

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬3 min walk
  • ‪Jake's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues Cleveland - ‬4 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Eco-certified Cleveland hotel in Downtown Cleveland with a 24-hour fitness center
Hyatt Regency Cleveland At The Arcade offers 293 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.
Make yourself at home in one of the 293 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Treat yourself with massages and facials. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at 1890 Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 9 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
1890 Restaurant - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.
1890 Lounge - This bar specializes in American cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 10-30 for adults and USD 9-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • 1890 Restaurant
  • 1890 Lounge

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 9

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1021 reviews" "
Rating 8 - Good. 202 out of 1021 reviews" "
Rating 6 - Okay. 105 out of 1021 reviews" "
Rating 4 - Poor. 40 out of 1021 reviews" "
Rating 2 - Terrible. 41 out of 1021 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful historical site, rich history very unique. Staff shared unique history of building
Stayed 1 night in Sep 2024

8/10 Good

Benson

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building
Excellent all around. Great location, friendly staff,and valet service made for hassle free coming and going.
Stayed 2 nights in Oct 2024

8/10 Good

Tiffany

Travelled with family, Business traveller
Hotel room smelled a bit musky. A wedding/event happening did not end at 10:00p as promised. Lasted until10:30p and disturbed sleep/rest.
Stayed 2 nights in Oct 2024

6/10 Okay

Kim

Disliked: Staff & service
The open area was beautiful. The bar and restaurants were nice and accommodate the music at night was very loud. Yes to my hallways were very loud. The toilet in our room was plugged up. I left my earrings on the nightstand next to the bed room 345. I'm hoping someone in housekeeping town then return them in and you will get in touch with me. Thank you, Kim Methena. Stay ,Oct.5-6
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Stayed 2 nights in Sep 2024

10/10 Excellent

Damika

Travelled with partner
It was a great experience
Stayed 1 night in Sep 2024

6/10 Okay

Alan

There were problems// leaking pipe in bathroom, room not cleaned one day, etc
Stayed 3 nights in Sep 2024

10/10 Excellent

Dennis, Parma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Allison

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Walkable
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & great stay! Comfortable bed. Beautiful facility!
Stayed 1 night in Sep 2024

8/10 Good

Jamie

Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and arcade. Walking distance to Progressive Field and the many restaurants in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to return to this cool hotel🤘
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an experience like no other! The welcome kit for our dog made us (and him) feel great! The room service was convenient and the meals and drinks were absolutely awesome. The staff, the room, the bed… everything: amazing.
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid
The only negative was the cost for parking, way too expensive
Stayed 1 night in Aug 2024

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

MERVAT

Disliked: Cleanliness, amenities, property conditions & facilities
On arrival the check in staff was not helpful and we were assigned a terrible room, this was quickly addressed by the staff on the following day, thank you.
Stayed 4 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Staff was very helpful if you walk in the front of the building, you would think you’re staying in a bad location but when you walk out the back door, they’re all kinds of places to eat and have adult beverages
Stayed 3 nights in Sep 2024

10/10 Excellent

Ryan, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful hotel.
Stayed 4 nights in Sep 2024