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Novotel Leuven Centrum

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Leuven Centrum

Front of property - evening/night
Bar (on property)
Minibar, in-room safe, desk, blackout curtains
Superior Room, Multiple Beds | Children's area
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Vuurkruisenlaan 4, Leuven, 3000
  • Stella Artois
    6 min walk
  • Ladeuze Square
    14 min walk
  • M - Museum Leuven
    15 min walk
  • Brussels (BRU-Brussels - National)
    34 min drive

Room options

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, Multiple Beds

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

pentahotel Leuven

Pet-friendly
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (610)
The price is NZ$246
for 1 night
includes taxes & fees
6 Dec - 7 Dec
pentahotel Leuven

About the area

Leuven

A stay at Novotel Leuven Centrum places you in the heart of Leuven, steps from Dyle and 6 minutes by foot from Stella Artois. .This family-friendly hotel is 1 mi (1.6 km) from Kessel-Lo Provincial Park and 1.2 mi (1.9 km) from Relaxfactory.

What's nearby

  • Grand Market Square - 15 min walk - 1.3 km
  • Leuven Town Hall - 15 min walk - 1.3 km
  • UZ Leuven Gasthuisberg Campus - 5 min drive - 3.9 km
  • KU Leuven - 6 min drive - 5.8 km
  • Grand Beguinage of Leuven - 6 min drive - 4.1 km

Getting around

  • Leuven Station - 10 min walk
  • Brussels Airport (BRU) - 34 min drive

Restaurants

  • ‪Sport Leuven Station - ‬9 min walk
  • ‪Anheuser-Busch InBev - ‬6 min walk
  • ‪Anheuser-Busch InBev - ‬3 min walk
  • ‪Den Ouden Tijd - ‬8 min walk
  • ‪Panos Martelarenplein - ‬9 min walk

About this property

Novotel Leuven Centrum

Family-friendly hotel with a 24-hour fitness center and a 24-hour business center
Novotel Leuven Centrum offers 139 accommodations with MP3 docking stations and minibars. Accommodations are furnished with twin sofa beds. 31-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 139 guestrooms featuring refrigerators and LCD televisions. Satellite programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. This hotel also features gift shops/newsstands, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Leuven? This hotel has 3348 square feet (311 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Novotel Leuven Centrum has a restaurant on site.
24-hour room service is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Playground

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3348 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 86
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 31-inch LCD TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Leuven Novotel
Novotel Centrum Hotel Leuven
Novotel Leuven
Novotel Leuven Centrum
Accor Leuven Centrum
Novotel Leuven Centrum Hotel Leuven
Novotel Leuven Centrum Hotel
Novotel Leuven Centrum Hotel
Novotel Leuven Centrum Leuven
Novotel Leuven Centrum Hotel Leuven

Novotel Leuven Centrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 196 out of 541 reviews" "
Rating 8 - Good. 261 out of 541 reviews" "
Rating 6 - Okay. 58 out of 541 reviews" "
Rating 4 - Poor. 19 out of 541 reviews" "
Rating 2 - Terrible. 7 out of 541 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy from the station, 10 min walk. Same back into the town. Very good surroundings lots of things to do. Staff helpful and a really great barman in the main bar of an evening
Stayed 3 nights in Aug 2024

6/10 Okay

Nephtali

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really uncomfortable to sleep in the room, the temperature in the lobby area was way more better than the temperature in the room. I went to the front desk to report it and their answer was not the expected stating that the air conditioner does not cool as a normal A/C unit.
Stayed 2 nights in Jul 2024

8/10 Good

JULIE

Liked: Staff & service, property conditions & facilities, room comfort
Long weekend stay
Great location. Friendly staff on reception. Good size rooms with a decent view at the rear of the hotel. Cleaning of the room was a little amiss at times. Have stayed twice before and would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Mansoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay. The room was cosy and suited our needs perfectly. The beds were comfortable, and both the room and bathroom were clean and well-maintained. Overall, it was a pleasant experience, and we would consider staying here again. Managed to get a parking spot outside the hotel, but carpark would have been expensive,
Stayed 1 night in Jul 2024

8/10 Good

MOHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Mary Januga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Stayed 6 nights in Jul 2024

4/10 Poor

Khadijah

Disliked: Staff & service
Despite Novotel being a renowned hotel. Customer service was non existent. Despite knowing AC doesn’t work in a room, we were still given this room on the hottest day of summer. They offered no solution or help and said it was out of their hands. Basic amenities you would expect in an European country not even being met. Paid full price for everything, and yes was given less than half of the service that’s expected.
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and warm staff who are very efficient. Property was very clean and safe
Stayed 3 nights in Jun 2024

4/10 Poor

Elena

Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern hotel, just a quick walk/bike from the large breweries and downtown Leuven.

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Deposit at Checkout circle
I keep on staying here and it’s a best average but very convenient. The front desk staff at check out are less than helpful telling me that at checkin they didn’t take the correct deposit amount. I’m checking out and trying to pay the full amount, yes but you didn't pay the correct deposit. This was your staff at check in correct?, yes but you didn’t pay the tight amount. Useless.
Stayed 1 night in Mar 2024

6/10 Okay

Gary

Business traveller
You can do better!
Really needs an overall service/staff and breakfast wise. The teams are not motivated and hard to find, the breakfast for the price is simply ridiculous. The hot food is stone cold, the bacon looks boiled and the scrambled eggs have been cooked until any moisture has been removed. The rooms are decent, good shower and the beds are comfortable. Price value isn’t right and never has been at the Novotel in Leuven, they make a lot money from InBev head office and don’t see the need to changer, sad.
Stayed 2 nights in Feb 2024

6/10 Okay

Sharlene

Liked: Cleanliness, staff & service
Ignore the free parking offered by the hotel. There are only maybe 6 spaces on a road layby in front of the hotel. You will need to use the underground parking which is 24 euros /day. And this will charge everytime you take your car in and out
Stayed 2 nights in Jan 2024

8/10 Good

Gayle

Stayed 1 night in Jan 2024

8/10 Good

Aarav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sardar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Maura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a nice size, and the beds were comfortable. When we arrived at 2 pm for check-in, they told us it would be another hour -- the hotel was fully booked, and housekeeping had gotten behind. But they were able to let us in at 2:30 pm, so it really wasn't too bad -- they were very apologetic. It's a short walk to the train station and bus station, and Oude Markt and Grote Markt are about a 20-minute walk. (You can also take one of the city buses for 2 euro -- but I'm not sure how late or frequently they run. There's a restaurant and bar at the hotel, and it is essentially next door to the Stella Artois brewery, if you're interested in doing a tour there. Overall, my husband, son, and I had a comfortable and pleasant stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Hamissi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the banging noise at some point during the night coming from somewhere in the building.
Stayed 2 nights in Nov 2023

4/10 Poor

Rhian, Hook

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Would not stay here again and the hotel really lets the Novotel brand down. Rude reception staff, no willingness to make the wrong right, beds not made up ready on checkin, tissue box empty in bathroom, soap empty, not enough towels in room, not enough cups for coffee and tea. Would never stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Shirley

Liked: Cleanliness, property conditions & facilities
Very clean and roomy.
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk team was really friendly.
Stayed 4 nights in Sep 2023

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
All good
Stayed 4 nights in Sep 2023

10/10 Excellent

aisha

Travelled with family
Nice
Stayed 1 night in Sep 2023