Compare Family Hotels in Belconnen

Na

We liked the easy access from within the Mercure property to the Labor Club. We joined for $1.00 each and received discounts on drinks and meals.

perfect

I’ve stayed in many holiday rentals, but this was by far the most unhygienic and poorly maintained property I’ve ever encountered. The level of filth was completely unacceptable, and it’s clear that proper cleaning is not a priority for the owner. The bathroom was a disaster – mould in the shower, grime everywhere, and worst of all, poo stains left in the toilet. Absolutely disgusting. The towels weren’t just worn out; they had visible stains, including what looked like wiped faeces. There is no excuse for this level of neglect. It didn’t stop there. The pillowcase had blood stains, making it clear the bedding wasn’t changed properly between guests. To top it all off, the washing machine still had dirty laundry inside. The whole place just felt dirty and unkempt, as if no one had checked it before our stay. When I reached out to the owner, their response was completely indifferent – asking me to let a cleaner in, no sense of urgency. It’s clear they have no interest in maintaining basic cleanliness standards. I would strongly advise against staying here. For the price, you expect at least a clean and hygienic space, but this property fails on every front. Stayz should seriously reconsider allowing this place on their platform. Avoid at all costs!

The check in process was the worst I have ever experienced. Please allow extra time if you need to get to an appointment. It took us over one hour from collecting the keys from the laundry mat to finally finding the correct car space. We initially went to the wrong car park close by which strangely our fob key gave us access too, we were driving around for almost an hour as none of the numbers were in numerical order, this caused us a great deal of stress as we had to get to an appointment and had already driven 6hrs from Victoria. Once we finally discovered our car space the rest of the stay was ok. The location is fantastic and having the supermarket down stairs was very convenient. There were a few annoying things like only four towels left when there were 5 of us staying, doona left for the sofa bed in the kitchen cupboard looked dirty with dog/car hair on it so we dodnt end up using the sofa bed and instead had to sleepone of my three kids with us. I had also asked for an early check in leading up to our stay to allow extra time getting to our appointment, made comfy tried to charge an extra 99 for an early checkin which I thought was very cheeky. Overall stay was good but too many things have put me off coming back.

The apartment was immaculate, had a nice view and was well equipped. The building amenities were great and the location was very convenient. All of that and well priced. Excellent value!!