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Clayton Hotel Belfast City

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Clayton Hotel Belfast City

Exterior
Reception
Point of interest
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Ulster Hall
    ‪2 min walk‬
  • Grand Opera House
    ‪7 min walk‬
  • Belfast City Hall
    ‪8 min walk‬
  • Belfast (BHD-George Best Belfast City)
    ‪14 min drive‬

Room options

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Single

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double with Single

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Maldron Hotel Belfast City

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1283)
The price is NZ$203
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Maldron Hotel Belfast City

About the area

Belfast

With a stay at Clayton Hotel Belfast City, you'll be centrally located in Belfast, within a 10-minute walk of Grand Opera House and Belfast City Hall. .This eco-certified hotel is 0.8 mi (1.2 km) from Queen's University of Belfast and 1.3 mi (2 km) from St. George's Market.

What's nearby

  • Grand Opera House - 7 min walk
  • Belfast City Hall - 8 min walk
  • Queen's University of Belfast - 13 min walk
  • SSE Arena - 3 min drive
  • Titanic Belfast - 5 min drive

Getting around

  • Great Victoria Street Station - 6 min walk
  • Belfast (BHD-George Best Belfast City) - 14 min drive

Restaurants

  • ‪The Bridge House - ‬1 min walk
  • ‪The Limelight - ‬2 min walk
  • ‪Grandcafe - ‬3 min walk
  • ‪Pug Uglys - ‬1 min walk
  • ‪Chick'n Lick'n - ‬2 min walk

About this property

Clayton Hotel Belfast City

Eco-certified Belfast hotel in Belfast City Centre with a conference center
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 170 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This hotel also features a banquet hall and a vending machine.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Belfast? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Irish, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 12.50 per night; discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15-15 for adults and GBP 10-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre (538 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Clayton Hotel Belfast City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1010 reviews" "
Rating 8 - Good. 313 out of 1010 reviews" "
Rating 6 - Okay. 131 out of 1010 reviews" "
Rating 4 - Poor. 59 out of 1010 reviews" "
Rating 2 - Terrible. 43 out of 1010 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property is centrally located, and the bar is nice. But the room was actually unacceptable. Every time you flushed the toilet it literally made a sound like someone was vacuuming for several MINUTES, not seconds. Made sleeping through the night impossible. Sink was clogged, and ended up using a hoodie as a pillow the pillows were so bad. Good location, but there are much better stays in the same neighborhood for cheaper cost. Staff was friendly on the upside
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
I have stayed here a few times now. It ticks all the boxes for me!
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Travelled with group
Disliked: Amenities, property conditions & facilities
This hotel is dated and desperately in need of an upgrade. For example, there were no USB cord slots in the room, and there were very few and poorly placed outlets. When I stayed here before, I thought that the room had a small refrigerator, but we had no refrigerator in our room or ice machine accessible. The room was adequate but not worth the price.
Stayed 3 nights in Oct 2024

2/10 Terrible

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Still a pig with lipstick!
Upon check-in we asked about parking and were directed with an arm wave to the back. Went to the room and it was very cold. Tried to adjust the heat but the thermostat was not working. Called the desk and said they would send maintenance to fix it. We waited about 15 minutes and decided to leave. When we returned about 2 hours later then thermostat had not been fixed. Was told the only thing they could do was offer a space heater. What!!! The clerk then lied to the company and said I was satisfied with the heater. Not true! I said this is a safety hazard and isn’t there any other options? He said the heater was the best he could do. We stayed 2 nights and the problem was never resolved. Then upon departure another desk attendant asked if we had parked in the back to have our parking stamped. Nope!!! Knew nothing about that option.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Bala

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel
Rating: ★★★★☆ I recently stayed at the Clayton Belfast Hotel for a weekend getaway, and overall, it was a delightful experience. **Location:** The hotel is conveniently located in the heart of the city, making it easy to access popular attractions, restaurants, and shopping areas. The beautiful views from the hotel are a bonus! **Check-in Process:** The check-in process was smooth and efficient. The front desk staff was friendly and welcoming, providing us with all the necessary information about our stay. Receptionist and night manager were very helpful **Room Quality:** Our room was spacious, clean, and well-appointed. The bed was incredibly comfortable, and the amenities, including a mini-fridge and coffee maker, were much appreciated. The bathroom was modern and spotless, with high-quality toiletries provided. **Service:** Throughout our stay, the staff was attentive and eager to assist with any requests we had. They went above and beyond to ensure we had a pleasant experience. But, need more training for bar staffs. Overall is ok **Overall Experience:** I would highly recommend the Clayton Belfasf to anyone visiting the area. It combines comfort, convenience, and excellent service, making it a great choice for both leisure.
Stayed 1 night in Oct 2024

2/10 Terrible

Samantha

Stayed 1 night in Oct 2024

6/10 Okay

Simona

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honesty, there is a big difference between the photos and how I found the room. My initial room had the toilet broke and took me a little to convince the stuff to give me another room. The second one also had some issues. My overall experience with the aspect of the room vs advertisement vs price was not a good one. Maybe I was not lucky.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nan Tarpey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel five star service on arrival room immaculate
Stayed 1 night in Oct 2024

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good one
The girl who is working at the reception with short hair is very friendly and professional,
Stayed 1 night in Oct 2024

6/10 Okay

Alan

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Edel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Stayed 2 nights in Sep 2024

8/10 Good

Reyhan, owings

Travelled with partner
Liked: Cleanliness, staff & service
Nothing outstanding
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great location, great bedrooms
Nice hotel, lovely staff, great bedroom, food ok On the negative Cold plates at breakfast, not enough staff slow to clear tables Lifts, chairs, entrance and ladies downstairs toilets scruffy and dirty I would stay again as location and bedroom were great
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Simon, West Hendon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lack of hot water. Every channel on the tv was broken
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness
Location was good
Stayed 2 nights in Oct 2024

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Room was not serviced during our 2 night stay. Breakfast was chaotic - had to wait for half an hour and a lot of choices were unavailable. Vomit in a lift all day! Public toilets in a poor state.
Stayed 2 nights in Oct 2024

6/10 Okay

Axelle

Travelled with partner
Liked: Amenities
We had a nice stay. However, we stayed 2 nights and no housekeeping was done. . We put our towels in the bathtub, not changed. We flagged it, the receptionist said it would be sorted but it wasn't when we came back at night. Tlots of items missing at breakfats. The hotel was nice enough, but it felt that there was a lack of staffWe had put our towel
Stayed 2 nights in Oct 2024

6/10 Okay

Akiko

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location and great staff but starting to look a little bit tired.
Stayed 3 nights in Oct 2024