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Sofitel Dubai Downtown

5.0 star property

Photo gallery for Sofitel Dubai Downtown

3 bars/lounges, swim-up bar, poolside bar
Exterior
Exterior
Exterior
Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Emaar Square
    ‪6 min walk‬
  • Dubai Mall
    ‪8 min walk‬
  • Burj Khalifa
    ‪8 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪17 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed (Burj Khalifa View)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access

Luxury Room, 1 King Bed, Club lounge access

Luxury Room, 1 King Bed, Club lounge access

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View)

  • 147 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Apartment, 1 Bedroom

  • 83 sq m
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

  • 90 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Burj Khalifa View)

Junior Suite, 1 King Bed (Burj Khalifa View)

Junior Suite, 1 King Bed (Burj Khalifa View)

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed, Club lounge access (Burj Khalifa View)

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Club lounge access (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 2 Single Beds, Club lounge access (Burj Khalifa View)

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

  • 49 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

Premium bedding, down duvets, minibar, in-room safe

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

  • 149.9 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 2 Single Beds

  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room

  • 53 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

Similar properties

Property amenity

Shangri-La Dubai

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (1178)
The price is NZ$403
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Shangri-La Dubai

About the area

Dubai

Located in Dubai (Downtown Dubai), Sofitel Dubai Downtown is within a 10-minute walk of Emaar Square and Dubai Mall. .This family-friendly hotel is 0.5 mi (0.9 km) from Dubai Fountain and 0.6 mi (0.9 km) from Burj Khalifa.

What's nearby

  • Dubai Mall - 8 min walk
  • Burj Khalifa - 8 min walk
  • Dubai Opera - 11 min walk
  • Dubai Fountain - 15 min walk
  • City Walk - 18 min walk

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • ‪Amelia - ‬5 min walk
  • ‪CÉ LA VI Dubai - ‬6 min walk
  • ‪Mori Sushi - ‬6 min walk
  • ‪Bab Al Mansour - ‬10 min walk
  • ‪The Six - ‬8 min walk

About this property

Sofitel Dubai Downtown

Luxury hotel with 5 restaurants connected to a shopping center in Dubai
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 350 individually furnished guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy international cuisine at Les Cuisines, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Dubai? This hotel has 14956 square feet (1389 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Wakame - This theme restaurant specializes in Asian cuisine. Open daily.
Mosaic Pool and Lounge - This bar is located by the pool. Open daily.
Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 145 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Les Cuisines
  • La Patisserie
  • Wakame
  • Mosaic Pool and Lounge
  • Inka

Things to do

  • 2 outdoor pools
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (14956 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 703089

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1004 reviews
Rating 8 - Good. 167 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, modern looking hotel with pretty nice view. The breakfast not much option. Nice swimming pool but the from this hotel is location. Near Burj Khalifa and Dubai Mall.
Stayed 4 nights in Nov 2024

8/10 Good

Roger, Saint Johns

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was particularly unhappy with the L’Apero restaurant where I took my daily breakfast and the executive VIP lounge. The Food buffet was constantly full of flies and the staff did not know what to do. You simply loose your appetite. Also, the timing window for the pre-dinner canapés was too small to be of any use.
Stayed 3 nights in Nov 2024

10/10 Excellent

Reinaldo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jayba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Telvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, the location, the staff, food , house keeping and guest relations went above and beyond, brought happy birthday cake for my fiance, and did some decorations, they were amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Seraj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a wonderful experience! The rooms were exceptionally clean, which made my stay very comfortable. The reception team was professional and welcoming, always ready to assist with any inquiries. Plus, the hotel's location near the main Mall in Dubai was a huge bonus—convenient for shopping and dining. I highly recommend this hotel for anyone visiting the area!
Stayed 2 nights in Nov 2024

10/10 Excellent

Doralia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect Hotel in Dubai near all your shopping needs.
Stayed 6 nights in Oct 2024

10/10 Excellent

khadija

Stayed 4 nights in Oct 2024

8/10 Good

Moustapha

Travelled with family
Liked: Cleanliness, staff & service
The hotel location is ideal, although, it’s still a good 25min walk through the tunnel to reach Dubai Mall. There isn’t anything glaringly wrong with the hotel however for 5 stars you do expect a tad more. Staff, clearly trying their best to be hospitable, clearly look over worked and tired and the enthusiasm just isn’t there.
Stayed 5 nights in Oct 2024

10/10 Excellent

Talat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent services and amazing breakfast
Stayed 4 nights in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Fizza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Amazing location!
Amazing stay. Room was clean with Ana amazing view of the Burj khalifa, breakfast buffet was great, and the hospitality and service is unbeatable. We loved our stay so much that we will stay again if we come back.
Stayed 5 nights in Oct 2024

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything, everything was great!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place
Stayed 8 nights in Oct 2024

10/10 Excellent

Fei

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you want and more!
Beautiful place in the heart of Dubai Walking distance to mall Beautiful vistas great pool fantastic breakfast great service
Stayed 2 nights in Oct 2024

10/10 Excellent

Abdelrazek

Stayed 2 nights in Sep 2024

2/10 Terrible

Desmond

As a gold member we expected upgrades. But got none upon check in
Stayed 1 night in Oct 2024

8/10 Good

Hibba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Mina

Stayed 4 nights in Sep 2024

10/10 Excellent

George, Glendale

Stayed 4 nights in Sep 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Mohamad

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately my flight was canceled because I didn’t know that I must have visa to visit Dubai. While other hotels gave me a full refund, this hotel didn’t give me any refund. I have contacted the hotel on 7am Dubai time on the day of check in through Expedia. This is a 3 nights reservation so at least the hotel should give me partial refund.
Stayed 3 nights in Sep 2024