With a stay at H2 Platinum Lourdes in Belo Horizonte (Santo Agostinho), you'll be steps from DiamondMall and Carlos Chagas Square. .This hotel is 1.1 mi (1.8 km) from Afonso Pena Avenue and 1.3 mi (2.2 km) from Liberty Square.
What's nearby
DiamondMall - 2 min walk
Liberty Square - 17 min walk
Afonso Pena Avenue - 18 min walk
Lagoinha Baptist Church - 5 min drive
BH Shopping - 9 min drive
Getting around
Lagoinha Station - 3 min drive
General Carneiro Station - 16 min drive
Belo Horizonte (CNF-Tancredo Neves Intl.) - 55 min drive
Restaurants
Pecorino - 3 min walk
McDonald's - 5 min walk
Cabaña - 3 min walk
Restaurante Couve & Flor - 1 min walk
Eddie Fine Burgers - 6 min walk
About this property
H2 Platinum Lourdes
Hotel with a fitness center, steps from DiamondMall
H2 Platinum Lourdes offers 108 accommodations with minibars and safes. Accommodations offer separate sitting areas. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
Make yourself at home in one of the 108 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a steam room. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Stop by the hotel's restaurant, Clári, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Belo Horizonte? This hotel has 2282 square feet (212 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Clári - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Covered valet parking on site (BRL 36 per day)
Food and drink
Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: BRL 45 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area
Restaurants on site
Clári
Things to do
Access to nearby indoor pool
Fitness centre
Indoor pool
A hot tub
Steam room
Family friendly
Access to nearby indoor pool
Free cots/infant beds
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
Banquet hall
Lift
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Business services
Business centre
Conference space (2282 square feet)
A meeting room
Outdoors
Pool sunloungers
Pool umbrellas
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Smooth flooring in room
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Bathroom
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Entertainment
50-inch smart TV
TV channels
Food and drink
Minibar
More
Desk
Phone
Safe
Separate sitting area
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 52.50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 120.0 per day
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately BRL 45 per person
Covered valet parking fee: BRL 36 per day
Pet fee: BRL 52.50 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: BRL 120.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Bh Platinum
Bh Promenade Platinum
Platinum Promenade
Platinum Promenade Bh
Promenade Bh
Promenade Bh Platinum
Promenade Bh Platinum Belo Horizonte
Promenade Bh Platinum Hotel
Promenade Bh Platinum Hotel Belo Horizonte
Promenade Platinum
Promenade BH Platinum Belo Horizonte, Brazil
H2 Platinum
Promenade BH Platinum
H2 Platinum Lourdes Hotel
H2 Platinum Lourdes Belo Horizonte
H2 Platinum Lourdes Hotel Belo Horizonte
H2 Platinum Lourdes Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 398 out of 755 reviews" "
10 - Excellent
398
Rating 8 - Good. 253 out of 755 reviews" "
8 - Good
253
Rating 6 - Okay. 69 out of 755 reviews" "
6 - Okay
69
Rating 4 - Poor. 20 out of 755 reviews" "
4 - Poor
20
Rating 2 - Terrible. 15 out of 755 reviews" "
2 - Terrible
15
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Vivyane
24 Sept 2024
Liked: Staff & service
Excelência em hospedagem
Excelência nas instalações, localização, e no atendimento de todos, em especial do gerente Vitor. Recomendo.
Fiz o pagamento antecipado e tivemos um problema no voo de grarulhos. Tivemos que ficar no aeroporto por 1 dia. Quando chegamos no hotel avisaram que nosso quarto não estava disponível, pois eles haviam vendido para outro hóspede, alegaram que deu “no show” sendo que tínhamos pago antecipadamente 2 diárias.
E os mesmos avisaram que a 2 diária tbm n seria reembolsada.
Um completo absurdo.
O quarto do hotel não era como o que vimos na foto. As 22:10 tentamos um room service e não foi possível tivemos que pedir um iFood . No dia seguinte no café da manhã às mesas estavam todas sujas e os funcionários todos conversando sem mostrar interesse em limpá-los para os próximos hóspedes . A impressão das comidas no café da manhã não eram boas, e o local tinha aspecto de sujo.
Estávamos em mais pessoas , e todas com a mesma impressão .
O hotel tem uma ótima localização .
Bom hotel!
Deixa a desejar no colchão que já está velho e desconfortável.
Travesseiros e toalhas tb merecem serem melhores.
Excelente localização, funcionários atenciosos com destaque para a equipe de durante a semana.
Accommodation at the Exclusive Penthouse 2022 and we were very bothered by a noise that sounded like a water pump, throughout the night. They should take care of the sound insulation of this accommodation.
Está com cheiro de cigarro, péssimo atendimento do funcionário Vitor, foi agressivo, descortês e rude. Me cobraram taxa extra além do quarto no valor de R$100,00
Infelizmente, este hotel não oferece ferro de passar e nem taboa. Muita inconveniência pq as vezes eu precisava apenas para desamassar um blusa aqui e ali, e não tinha…o hotel oferece serviços de lavanderia.
Ou seja, ou eu pago ou eu saio amarrotado.
Infelizmente, apenas em Belo Horizonte que eu enfrentei este tipo de serviço.
Hotel não aceita o hospede a receber uma visita breve. Fui informado que se meu amigo subisse para assinar um documento, eu seria cobrado uma taxa extra.
Academia precisa ter ar condicionado pq no meio do verão, impossível de malhar na academia quente que o hotel oferece :-(
Fora estas questões acima, hotel bem localizado.