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Don Pancho

3.5 star property

Photo gallery for Don Pancho

Premium bedding, minibar, in-room safe, desk
Lobby
View from property
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
Del Mediterraneo, 39, Benidorm, Valencian Community, 03503
  • Llevant Beach
    ‪4 min walk‬
  • Benidorm Palace
    ‪3 min drive‬
  • Aqualandia
    ‪4 min drive‬
  • Alicante (ALC-Alicante Intl.)
    ‪45 min drive‬

Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, minibar, in-room safe, desk

Superior Single Room

  • 27 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

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Don Pancho Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 67 out of 102 reviews
Rating 8 - Good. 29 out of 102 reviews
Rating 6 - Okay. 4 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has it all - elegant hotel, comfy rooms, amazing buffet food. I would definitely recommend half board. They have a variety of dishes including British classic like steak and kidney pie and roasts as well as Mediterranean alternatives. You can see the beach just a 2 minute walk away. Most of all the staff are friendly, willing to help to ensure all aspects of your stay are amazing. Also has a good gym and pool
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal for most visitors to Benidorm New Town. It’s a very short walk to the nightlife and also to the promenade, it’s also less than a 30 min stroll to Tapas Alley etc in the Old Town. Also two showtimes each evening. Each balcony receives lots of sun. Last but not least a great selection of food in the restaurant, which gives half board guests the option to have lunch instead of evening meal with no prior notice required..
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location and service. Food was excellent with a great choice
Stayed 5 nights in Sep 2019

10/10 Excellent

Lisa, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel lovely staff great position very classy
Stayed 7 nights in Nov 2018

4/10 Poor

Paul, Lancashire.UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Read and understand the rules and regulations.

Could not use bar,restaurant or club facillaties due to over the top dress code...so was very expensive for a room only hotel...There is also a daily charge to use the room safe....obtuse !
Stayed 7 nights in Jun 2018

10/10 Excellent

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel. Staff are exceptional.
Stayed 1 night in Jun 2018

10/10 Excellent

Yasmin, Sunderland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the beach and central

We enjoyed our stay everyone was helpful from reception staff to the maids and dinning room staff. It is a excellent hotel and we will be back next year.
Stayed 7 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great Hotel highly recommended. Lovely breakfast buffet and friendly professional staff. Cannot see any better in Benidorm than here.
Stayed 7 nights in Feb 2018

10/10 Excellent

Sheila, Exeter, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with equally lovely staff

We stayed here for my husband's birthday on the recommendation of a friend. We cannot find any fault with it, it was just perfect. The food was top notch,plenty of choice, and my husband's gluten free requirements were admirably met. We were able to upgrade to half board at a very reasonable price. All the staff were efficient, friendly and helpful. The room was spotless, and we would definiteley have no hesitation in booking again.
Stayed 4 nights in Dec 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maybe best hotel in Benidorm.

Great staff and spotlessly clean accommodation.
Stayed 7 nights in Sep 2017

10/10 Excellent

Julia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and relaxing hotel

We have just returned from a 7 night stay at the Don Pacho Hotel. The hotel is clean and very comfortable and relaxing due to the mainly adult and generally middle age to elderly clientele and very attentive staff, The food was good, varied and plentiful both at breakfast and in the evening. The hotel management were also around in the restaurant, engaging with customers- which was nice. The pool was small but clean and a good temperature. A good touch was having the warning that if people weren't on loungers by 10am, their towels could be taken away - I saw the pool man do just this several times and I was very happy to see this having been at many hotels where people reserve sunloungers then deisappear off till lunchtime. We counted more than 100 sun loungers and found no problem getting 2 even in the afternoon. The hotel is in a very central location, and we preferred to spend our time in the old town where the shops, tapas and nice bars are. You could walk there in 10-15 mins but most of the time we the reception staff ordered a taxi for us - less than 6 Euros. I definitely recommend this hotel for guests who want a relaxing holiday. Thank you Don Pancho
Stayed 7 nights in Oct 2017

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Panco

All good apart from nightly entertainment, not good.
Stayed 7 nights in Sep 2017

8/10 Good

Gary , B

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel close to shops, bars and beach

Great stay and good English food. Only problem was the rule about men having to wear trousers for evening meal.
Stayed 10 nights in Jun 2017

10/10 Excellent

Casey, m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel

We have stayed in over 20 hotels in Benidorm and this hotel is by far the bery best. The staff are amazing everyone of them spoke to us making us feel at home. At breakfast the director welcomed you in to the restaurant. These people understand how to treat their customers. We will definitely be coming back. The hotel should be 5 star compared to the other 4 star hotels.

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and efficient.

Very clean and efficient hotel.

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean hotel re-furb done well

one bad point hotels.com gave me one price when i got home bill was forty pounds more than what hotels.com told me, am now in discussions with don pancho about this bit dissappointed

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to visit

A great Hotel, varied food choices, helpfull staff. Great outdoor pool,Overall a great holiday

8/10 Good

keven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did enjoy our stay everthing was very good, however the evenings entertainment was poor. Sorry,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy hotel

Very nice hotel and recent refurbishment has been carried out to a very high standard. Staff very friendly / helpful and reception staff are good but one or two could be a bit more friendly. Sun terrace and pool are very nice but the practice of reserving sunbeds should be better managed as most are not used and this disadvantages other guests. We were on a half board basis and the quality of the food was good but the restaurant does get very busy and the food is somewhat predictable. Would definitely return.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel has the 'wow' factor!!!

Wow, this hotel is amazing, spotlessly clean, beds so comfortable and food top class. Wouldn't hesitate to book this hotel again. Wonderful views over the beach and Mediterranean, central for all amenities, as i said top class

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is surely the best hotel in Benidorm.

We have stayed at the Don Pancho 15 times over the past 25 years and, would not think of trying any other. The Hotel has had a refurbishment over the last two years but, has not lost it's warmth towards customers. Well done to the owners for listening to the comments of loyal visitors.

8/10 Good

love travel , ta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staffs & clean

This hotel is really nice but not really close to the beach it far enough for see part of the seat the picture really fool me. Staffs was really friendly especially at the restaurant they supper nice and pay attention to detail to you when you enjoy your meal. Very good manager I admire and would give 6⭐️ If I could. But on the Cleanning staff wasn't that friendly also very loud in the morning when they clean other room they talk too much you will not be able to sleep in if you a late morning person. If this wasn't happened I would give all 5 ⭐️. A room I stayed smell a little of the old wood or old house smell even it looks new, I don't know why but other then that it very clean.Food here is good coffe not good it mixed with too much chocolate in the coffee it weird. If they could have better coffee and train the Cleanning staffs too be quiet then it perfect. The parking is s little inconvenient also they charge you which is I don't think is good if you a hotel guest you already paid for the hotel now you have to paid for parking even it not much. For me with the hotel this price it should include in the price and another thing they charge you safe deposit box if you book at the travel website ,if you book directly at the hotel then they don't charge it my first time seen this. A lot of little charge here and there don't like it.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All very good

Excellent