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Comfort Inn Bentonville - Crystal Bridges

2.5 star property

Photo gallery for Comfort Inn Bentonville - Crystal Bridges

Exterior
Bar (on property)
Fridge, microwave, coffee/tea maker
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View map
3001 NE 11th St, Bentonville, AR, 72712
  • Place, Crystal Bridges Museum of American Art
    ‪5 min drive‬
  • Place, The Walmart Museum
    ‪5 min drive‬
  • Place, Walmart Headquarters
    ‪7 min drive‬
  • Airport, Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Kitchen

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Kitchen

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Bentonville

Located in Bentonville, Comfort Inn Bentonville - Crystal Bridges is in the business district, within a 10-minute drive of The Walmart Museum and Tiger Stadium. .This hotel is 2.3 mi (3.7 km) from Crystal Bridges Museum of American Art and 4.1 mi (6.5 km) from Museum of Native American History.

What's nearby

  • The Momentary - 5 min drive - 4.7 km
  • Crystal Bridges Museum of American Art - 5 min drive - 3.3 km
  • The Walmart Museum - 5 min drive - 5.1 km
  • Walmart Headquarters - 7 min drive - 6.1 km
  • Museum of Native American History - 8 min drive - 6.8 km

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 25 min drive

Restaurants

  • ‪8th + Plate - ‬4 min drive
  • ‪Airship At The Pumphouse - ‬7 min drive
  • ‪Casey's General Store - ‬4 min drive
  • ‪The Meteor Cafe - ‬5 min drive
  • ‪Seven Brew - ‬3 min drive

About this property

Comfort Inn Bentonville - Crystal Bridges

Hotel with free breakfast, near Crystal Bridges Museum of American Art
Comfort Inn Bentonville - Crystal Bridges offers 112 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs.

This Bentonville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 112 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include wireless internet access (surcharge), gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Comfort Inn Bentonville - Crystal Bridges, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Comfort Inn Bentonville - Crystal Bridges has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)
  • Available in some public areas: WiFi (USD 10 per 24-hour period)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests wishing to check in early may contact this property in advance to inquire about the availability of their rooms and related fees.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 10.00 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Inn Crystal Bridges Bentonville Hotel
Simmons Suites Bentonville
Simmons Suites Condo
Simmons Suites Condo Bentonville
Simmons Hotel Bentonville
Simmons Suites Hotel Bentonville
Simmons Suites Hotel
Comfort Inn Crystal Bridges Hotel
Comfort Inn Bentonville Hotel
Comfort Inn Crystal Bridges
Comfort Inn Bentonville
Comfort Inn Crystal Bridges Bentonville
Simmons Suites

Reviews

Comfort Inn Bentonville - Crystal Bridges Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

Reviews

2/10 Terrible

Casey

Stayed 1 night in Jul 2025

10/10 Excellent

Keturah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the hotel staff is very friendly and helpful!
Stayed 7 nights in May 2025

10/10 Excellent

Thomasina

Stayed 1 night in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was very nice. It was a well maintained, and fairly up-to-date hotel. The staff was very nice and helpful. A good breakfast with several hot options. Conveniently located to the things we wanted to do. The only thing that was just a little inconvenient is that several of the outlets were worn and loose, but we were able to make do. Would recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Kara

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We were only there one night and everything was as it should have been.
Stayed 1 night in Jul 2025

6/10 Okay

Lara

Travelled with family
Liked: Cleanliness
Opened the door to the 1st room & cigarette smoke smell slapped me in the face. That same floor had some sort of water leak so loud fans going and funky smell. 2nd room offered on a different floor was fine - basic, probably due for remodel, but clean.
Stayed 1 night in Jul 2025

10/10 Excellent

milo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new favorite hotel

Rooms are big. Beds are comfortable. Slept like a baby never woke up once. Wish they mountain bike lock up boxes Over all I’ll stay here over and over. My new favorite hotel in bentonville. Close to many bike trail heads. Less than 5 min from the castle and many more. Has a bar and cheap convenience store drinks. Other hotels charge 5-7-9 dollars. Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Stayed 1 night in Jul 2025

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Everything was very good except for one incident. My wife slipped and fell out of the bath tub while showering. The tub was slippery with no anti-slip surface also there were no hand holds to grab. I reported incident to the front desk. They moved us to an accessible room. The staff was very helpful. Thank God no bones were broken! So far she is just experiencing soreness.
Stayed 4 nights in Jul 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Just ok

It was an okay stay. The room was a good size and the beds were comfortable. The fitness center seems like it probably hasn’t been used for a long time - the treadmill didn’t work and the A/C was non-functioning (temp both days was 78 degrees). I didn’t try the breakfast. The front desk workers were a little prickly.
Stayed 2 nights in Jun 2025

6/10 Okay

Elaine

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good beds

Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
had to change rooms because A/C was inop
Stayed 1 night in Jun 2025

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls trip for crystal bridges and downtown benton

Pros: Staff was friendly especially Martine in the breakfast room which serves a great meal clean well stocked. Bedding and linens were very comfortable and plentiful. Room was quiet. Pool area was very clean and well stocked with towels. Coffee pot available refrigerator no freezer. easy towel swap off mid stay. Work out room. Very great location. Felt safe outside and in parking lot. Nice view. Cons: Hot tub was down the entire three day stay. We're told there was ice machine on every floor. Ice machine on 4th floor was turned off our entire stay.We told them at the desk, 3 days later, it's still off. We had to walk all the way down a long hallway to another floor and back up again to the fourth floor to get ice. Air conditioner kept the room cool but was loud. They neglected to tell us that the keys to the doors would not work outside the pool.So once you got outside, you couldn't get back in. Once we had to walk all the way around the building. A couple other times someone in the pool area let us in. When we mentioned it, they said oh. ...we've ordered parts.But another guess who's there frequently said yeah a long time ago ! He says they just prop a towel in the door to keep it open. .Not very safe for people coming in and out of the parking lot or anywhere else. Overall, the hallways smelled good but food that was there on the floor when we checked in Fri there Mon Price was good, would definitely stay here again. Please work on the maintenance.
Stayed 3 nights in Jun 2025

8/10 Good

Sandy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was in a great location easy access to downtown Bella vista crystals bridge museum. Room was large and comfortable. Staff very nice
Stayed 2 nights in Jun 2025

6/10 Okay

Kari

Stayed 7 nights in Jun 2025

6/10 Okay

Jeanna

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We took a family trip to Bentonville, Arkansas to enjoy the mountain biking, Crystal Bridges Museum, downtown Bentonville, and the natural beauty in NW Arkansas. At the Comfort Inn, there was adequate parking for vehicles. We have a large SUV with a bike rack. We used the pool and took advantage of the breakfast included. The hot tub was broken during our stay, but the pool was clean and refreshing. The breakfast is okay. The coffee is hot, but it out of a dispenser and not brewed coffee. The food is adequate, but regular hotel food. Our room was spacious and the beds were comfortable. I did like that we had two closets and plenty of space for our things. This was a good place to go for our family to the downtown bentonville and the surrounding area.
Stayed 2 nights in Jun 2025

6/10 Okay

Nelsie

Disliked: Amenities
Road are horrible getting to this property. And it’s not well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Ebony

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs renovation
Stayed 2 nights in Jun 2025

10/10 Excellent

Chelsea

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The straw was great. The rooms were huge and the staff was nice. AC was great! The only complaint was only having one elevator. But otherwise great place! I'd stay again.
Stayed 2 nights in Jun 2025