Located in Zierbena, Hotel Kaia is next to a golf course, within a 5-minute walk of Bay of Biscay and Estuary of Bilbao. .This golf pension is 11.5 mi (18.5 km) from San Mames Stadium and 12.4 mi (19.9 km) from Guggenheim Museum Bilbao.
Pension in Zierbena with a marina and a restaurant
Hotel Kaia offers 7 accommodations with complimentary toiletries and blackout drapes/curtains. 22-inch flat-screen televisions come with digital channels.
Bathrooms include bathtubs. This Zierbena pension provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 7 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
At Hotel Kaia, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 9 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
Continental breakfasts are available for a surcharge and are served each morning between 9 AM and 11 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free off-site parking
Food and drink
Continental breakfast available for a fee daily 9 AM–11 AM: EUR 3.00 per person
1 restaurant
1 bar
Family friendly
Free cots/infant beds
Guest services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Luggage storage
Multilingual staff
Outdoors
Marina on site
Terrace
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)
Bathroom
Bath
Free toiletries
Hairdryer (on request)
Private bathroom
Towels
Entertainment
22-inch flat-screen TV
Digital channels
More
Desk
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day, plus a deposit of EUR 15.00 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 3.00 per person
Pet deposit: EUR 15.00 per stay
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hotel Kaia Zierbena
Kaia Zierbena
Hotel Kaia Pension
Hotel Kaia Zierbena
Hotel Kaia Pension Zierbena
Hotel Kaia Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Booked in at the last minute, less than 2 hours before we checked in and the staff were very welcoming and friendly. They bent over backwards to help us and prepared food for us after the bar had closed as we had missed service. We would highly recommend and will be staying there again.
I arrived late but was assisted by phone to check in.
Aphra
Stayed 1 night in Nov 2020
4/10 Poor
julie
5 Jul 2020
julie
Stayed 1 night in Jun 2020
4/10 Poor
ann
3 Jul 2019
Liked: Cleanliness
Disliked: Room comfort
Right next to ferry port
Proximity to the port excellent. Not well signposted. Keys have to be picked up in bar, confusing. Hotel is clean but very hollow in sound and not soundproof in rooms. A dog was in hotel which barked all night and a crying child , doris banged and all footsteps can be heard. Hardly slept a wink. Nowhere to buy coffee and bar was closed so no breakfast. No fans or air con. Shame it could be good only 5 mins to ferry.
It is very close to the ferry which was convenient for the morning but there is no parking at the hotel and public parking nearby was very busy. Check in was at a restaurant/bar below the hotel. We were told the restaurant closed at 9pm and they were shut tomorrow for a holiday so no breakfast was available. The room was basic. Maybe all this would be ok in a two star hotel if the price was two star. For the rest of our trip we had mainly stayed in Paradors where the rate with breakfast was little more than the room rate here. We will not be returning.
Quaint hotel, perfect location for ferry port which was literally 5 mins away
Check in was in restaurant below which was ok
Room was very clean & comfortable but could do with tea/coffee making facilities as bar below closed at 9pm
Room was very cold. Although the heating was on when we arrived, it was off when we came back from having a meal and didn't come on again before we left. A family with a small child went and sat in their car to get warm.
Great food in the restaurant although there was no food or drink available at breakfast.
The heating did not come on in the morning and in winter it was required.
The hotel (if you can call it a hotel) was locked up and empty when we arrived. We walked around the side to a bar and was told this is where to check in. At this point we would have walked away but it was late, we had been driving all day and did not know the area for other hotels. We had to pay up front as we were told that nobody would be about in the morning, and we had to leave the key in a post box.
We let ourselves into the building, the musty smell hit us immediately. It was pitch black and empty, and only dim lights came on as we tried to find the room. We found the room, where the door had been left wide open with all windows open and the rugs hanging out of the window. It was dismal. Had we not already paid or not have been charged on our card we would have left immediately.
I cannot believe that this sort of hotel can be allowed to charge an astronomical fee of 75e for facilities of this kind.
No disponen de seervicio de cafeteria y tampoco hay un bar o cafeteria abierto hasta las 9 de la mañana cerfcano
JUAN JOSE PAGES ZAMORA
Stayed 2 nights in Sep 2018
10/10 Excellent
maria belen
28 Aug 2018
Descanso ideal
Es un hotel estupendo en un pueblo súper tranquilo.
Las personas que lo llevan muy amables y la habitación muy amplia y limpia.
Llevábamos un gatito, se portaron muy bien con él.
Wunderbares, kleines, gemütliches Hotel. 1 Stunde von Bilbao entfernt, aber mit einfacher Verkehrsverbindung. Sehr empfehlenswert!
Amalia
4/10 Poor
Verified traveller
28 Aug 2017
Disliked: Staff & service
Not recommended
Room ok but small
Beds good quality
Not very clean
Too expensive compared with quality
Personnel at checking not friendly
Very noisy outside during almost whole night
Elevator doesn't work
Breakfast only at 10 am
Verified traveller
Stayed 1 night in Aug 2017
6/10 Okay
sònia, Masies de Roda (BCN)
1 Sept 2016
Liked: Room comfort
Es un hotel cómodo. Lejos de zona turística.
No sirven desayunos domingos y festivos hasta las diez, y en los días laborales a partir de las nueve! Está lejos de zonas turísticas y su ubicación es un poco extraña. En las inmediaciones hay solo restaurantes muy caros.