4/10 Poor
Sara P.
12 Oct 2024
Disliked: Cleanliness
Good until it wasn't
We were staying for two days. Received canned messages before arrival, upon arrival, before leaving and after check-out.
Everything seemed fine until we found a large (2" long) roach the first night. Killed it and messaged the host on Vrbo, no reply.
Second night, we found more roaches. Then the fire alarm started beeping sporadically. After killing the fourth roach, we packed up and left around midnight to find a hotel to sleep in.
Messaged the host on Vrbo when we left, no reply. Messaged again via the provided phone number around check-out time to confirm she'd gotten our messages, no reply. At the time of writing this review (15 hours after leaving), the only messages I've received are the ones that were obviously scheduled ahead of time. The final message said to reach out if there were issues, but I don't think they'll actually answer. I don't want anyone blindsided by roaches like we were. Again, the property was clean upon arrival, so I'd believe the roaches came from an adjacent apartment. It's the lack of response that bothers me.
Sara P.
Stayed 2 nights in Oct 2024