See all properties
Save

The Residence Bintan

5.0 star property

Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Property preview
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast served
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
  • Place, Ria Bintan Golf Club
  • Place, Trikora Beach
    ‪50 min drive‬
  • Place, Tanjung Pinang Ferry Terminal
    ‪62 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront

8.8 out of 10
Excellent
(3 reviews)
  • 125 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(5 reviews)
  • 135 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

8.0 out of 10
Very good
(1 review)
  • 131 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

9.6 out of 10
Exceptional
(4 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

  • 280 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Sea View Suite (Upper)

Flat-screen TV, toys

Sea View Suite (Upper)

9.8 out of 10
Exceptional
(11 reviews)
  • 111 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

9.4 out of 10
Exceptional
(3 reviews)
  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Homm Laguna Bintan
  • On private beach
  • Pool
  • Spa
  • Parking included
4.2 out of 5, Very good, 669 reviews
The price is NZ$283
includes taxes & fees
6 Jan - 7 Jan 2026
Homm Laguna Bintan

About the area

Bintan

With a stay at The Residence Bintan in Bintan, you'll be 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal. .This beach hotel is 17.4 mi (28 km) from Santa Maria Cave and 19.9 mi (32.1 km) from Senggarang.

What's nearby

  • Trikora Beach - 50 min drive - 28.2 km
  • Chinese Temple - 55 min drive - 45.1 km
  • Santa Maria Cave - 57 min drive - 30.8 km
  • Tanjung Pinang Ferry Terminal - 62 min drive - 41.9 km
  • Snake River Temple - 64 min drive - 41.5 km

Restaurants

  • ‪Rica Rica Indonesian Restaurant - ‬8 min walk
  • ‪The Dining Room - ‬7 min walk
  • ‪The Bintan Residence Poolbar - ‬7 min walk
  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪Restoran Seafood Batu Licin - ‬20 min drive

About this property

The Residence Bintan

Luxury hotel on the beach, with outdoor pool
The Residence Bintan offers 127 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A private beach and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 127 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 25 kilometers.
Grab a bite at The Dining Room, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bintan? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
The Dining Room - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Rica Rica - This restaurant serves dinner only. A children's menu is available. Open daily.
Pool Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge) up to 25 kilometres
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkelling
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (484 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 800000 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

The Residence Bintan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 333 out of 463 reviews
Rating 8 - Good. 104 out of 463 reviews
Rating 6 - Okay. 15 out of 463 reviews
Rating 4 - Poor. 8 out of 463 reviews
Rating 2 - Terrible. 3 out of 463 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Muhammad Faiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Belkan

Stayed 6 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd stay and will be back

My second stay and will come back again. Very comfortable villa with pool and food were amazing both room service and dining. Coming back again in few week time for another nearby quick getaway.
Stayed 2 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dehui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandeep, St. Johns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Jul 2025

10/10 Excellent

John, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay, a place I would consider visiting again. Fantastic room (upper level ocean view single br). Good spa (great foot massage). Various activities, including walking the farm, off-site tours like the firefly tour wetook. Only disappointment was the Rica Rica dinner (food pretty good, room and service ok). Also, walks to outlying rooms not shaded, probably to protect views. Breakfasts were very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pooja

Stayed 2 nights in Jun 2025

8/10 Good

Devendra

Liked: Cleanliness, amenities, property conditions & facilities
The food can be imprive
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beach view chalet, absolutely beautiful and a lot vely get away from everything stay. House keeping could be a bit hot hot and miss in that didn't refill toilet paper, tea, coffee etc, no hot water in shower, tv/internet dodgy at best But, in saying all that we adored our villa itself and would stay again simply for the bliss of no interruptions and natural beauty.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sangita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

y

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
friendly kindly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The rooms and private outdoor spaces are so lovely! The restaurant food options were perfect. Every staff I crossed paths with was outgoing, polite and helpful. Super happy this was our unwinding spot after weeks of travel. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Philip Wei Yuen

Liked: Cleanliness, staff & service
Amazing staff and food really is great . All cuisines are all done equally well. Rare that a hotel can produce such restaurant level food consistently across all cuisines
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointing Stay – Poor Service and Multiple Iss

Despite repeated apologies, no concrete action was taken to resolve the many issues we faced: cockroach in the room, someone else’s luggage in our space, water leakage that soaked my belongings, a door that wouldn’t close properly, and a very basic breakfast—with an extra charge of 10 SGD for a glass of fresh orange juice. Guest feedback seems ignored, and no compensation was offered. Very disappointing experience.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Feng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Huey Yenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offers ultimate privacy, i.e. it is far from everywhere else… it took us abt 70 mins from the jetty, but there are plenty of activities available on-site. Unfortunately during the few days we were there, all water activities were not available due to low-tide shoreline. So we spent our time cycling, table tennis, and mahjong! The compound was well maintained. Food wise, the Rica-rica restaurant offered very delicious beef rendang. Staffs were very friendly and helpful. Overall good experience, worth the price paid.
Stayed 2 nights in May 2025

10/10 Excellent

Shriram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort stay and property was very good. Disconnected from other places. Just because it was away and secluded. All the food items and drinks were overpriced. Felt like it was expensive than singapore
Stayed 3 nights in Apr 2025

10/10 Excellent

Tuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was very accommodating and friendly, food was tasty, and the beach views were great. Lots of amenities that are easy to book and fairly priced. The sea view suite was beautiful, larger than it appeared in the photos, and the private pool and couch next to the window was perfect. The room provided mosquito coils, bottled water, an umbrella, and bikes to get around. Definitely wake up early at low tide to walk around the beach and see all the sea life!
Stayed 2 nights in May 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025