6/10 Okay
Mathew
Travelled with family
28 Jul 2024
Liked: Cleanliness, staff & service
For the price, good value. I will start with what I like, the staff was fluent in English. The hotel is directly across from the beach. The in-room fridge worked well. The water pressure was quite good. The breakfast buffet was consistent with a number of options including fruit, cereals, breads, eggs, coffee, salad, meats and cheeses. Now what could use improvement, there was mold in the bathroom like others mentioned, the rooms could use a fresh coat of paint and deep cleaning, for example there is probably 10 years of grime built up on the light switches and water spots on the ceiling. The towels provided are quite large, but no smaller face clothes. The shampoo/body soap was good but the bar soap provided was tiny, the smallest bar I have seen in a hotel. Also, the pillows provided were extremely small and only two, had to ask for more pillows and were provided with standard pillows. While the buffet was consistent, the other guests in the hotel did many unhygienic things including taking food, not eating it and putting it back. People also would reuse the same plate and not get a new one and people picked at the food instead of using utensils. While this could happen anywhere, signs should be displayed stating this isn’t acceptable (eg get a new plate each time you go to the buffet). These are well known ways to transmit viruses.
Mathew
Stayed 13 nights in Jul 2024
