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VR Rotorua Lake Resort

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for VR Rotorua Lake Resort

View from property
Lake
Double Room
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym

Explore the area

Map
366 State Highway 33, Mourea, 3074
  • Lake Rotoiti
    ‪2 min walk‬
  • Hell's Gate and Wai Ora Spa
    ‪6 min drive‬
  • Lake Rotoiti Hot Pools
    ‪13 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View

Twin Room, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room, Garden View

In-room safe, desk, laptop workspace, blackout curtains

King Room, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Lake View

King Room, Lake View

King Room, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Lake View

Twin Room, Lake View

Twin Room, Lake View

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite with Spa

Executive Suite with Spa

Executive Suite with Spa

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1018)
The price is NZ$188
for 1 room
includes taxes & fees
3 Feb - 4 Feb
Rydges Rotorua

About the area

Mourea

Located in Mourea, VR Rotorua Lake Resort is on a lake, a 1-minute drive from Lake Rotoiti and 5 minutes from Okere Falls Scenic Reserve. .This luxury hotel is 4.5 mi (7.2 km) from Hell's Gate and Wai Ora Spa and 5.2 mi (8.3 km) from Hamurana Springs.

What's nearby

  • Hell's Gate and Wai Ora Spa - 6 min drive
  • Lake Rotoiti Hot Pools - 13 min drive
  • Polynesian Spa - 16 min drive
  • Mitai Maori Village - 18 min drive
  • Skyline Rotorua - 19 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 8 min drive

Restaurants

  • ‪Robert Harris Cafe - Airport - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Okere Falls Store - ‬4 min drive
  • ‪Terrace Airside - ‬8 min drive
  • ‪Owhata Takeaways - ‬9 min drive

About this property

VR Rotorua Lake Resort

Lakefront hotel with 2 spa tubs and a marina
VR Rotorua Lake Resort offers 42 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Mourea hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An outdoor tennis court and a marina are featured at the hotel. 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 spa tubs or enjoy other recreational amenities including an outdoor tennis court and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at the hotel's restaurant, The Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Mourea? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
The Grill - This restaurant serves breakfast, dinner, and light fare.
The Bar - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10 AM: NZD 25 for adults and NZD 12.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Grill
  • The Bar

Things to do

  • 2 hot tubs
  • Bike rentals
  • Bike parking
  • Boat tours
  • Boating
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Kayaking
  • Motorised watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Private picnics
  • Sail boating
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (3229 square feet of space)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 12.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Amora Lake
Amora Lake Okawa Bay
Amora Lake Okawa Bay Mourea
Amora Lake Resort
Amora Lake Resort Okawa
Amora Lake Resort Okawa Bay Mourea
Amora Resort Okawa Bay
Lake Amora
Okawa Bay Lake Resort
VR Rotorua Lake Resort
VR Resort
VR Rotorua Lake
VR Rotorua Lake Resort Hotel
VR Rotorua Lake Resort Mourea
VR Rotorua Lake Resort Hotel Mourea

VR Rotorua Lake Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 437 out of 1002 reviews" "
Rating 8 - Good. 328 out of 1002 reviews" "
Rating 6 - Okay. 146 out of 1002 reviews" "
Rating 4 - Poor. 65 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

B Ananya

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t book this property! I booked this resort through Expedia with a lake view for just one night as me and my wife were doing a road trip of North island from Auckland to Wellington and had a stop over at Rotorua. I checked in a little late around 10 pm and as soon as I entered the room and tried to connect the WiFi it was not working. I complained and the staff was also not able to fix the problem. Then I used the washroom and flushed the toilet, but it didn’t stop releasing the water as the flush was too old and got stuck. Then I called the front desk again to fix it but there was no one except the night guard who was unable to help at the moment. With all this fuss I was not able to sleep until 12:30 and the problems were not fixed either. Moreover, the room condition was not good at all, there was dust all over the place on the phone, table, bathroom, soap bottles, shower door and the condition of the hotel was really horrible and nowhere near a 5 star. I am going to file a complaint with Expedia and expect atleast a half refund from the hotel if not full. I do not recommend this property to anyone unless they renovate the building. It’s better to book a motel and save your money and time. Nick.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

Namneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 1 night in Oct 2024

8/10 Good

zachary

Travelled with group
Liked: Amenities
shower was a little small
Stayed 3 nights in Oct 2024

4/10 Poor

Jennie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for two nights, both nights the hot water didn’t work. Was told to wait an hr and still never worked. Food was terrible!! $30 for Buffet Breakfast, which only consisted of cheap bread, scrambled eggs and sausages. Dirty bathroom. Not. 4 star hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Abderrahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a nice stay , we only booked for one night, but we ended up staying for two days. Very relaxing and quiet property. Will stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old world charm. A little water damage in ceiling by back wall. Gorgeous view of lake from room. Breakfast was good. Parking lot needs to be redone. Tennis courts need upkeep.
Stayed 1 night in Sep 2024

8/10 Good

Darren

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Emiliano

Stayed 1 night in Aug 2024

8/10 Good

Karin, Upper Swan

Travelled with partner
Liked: Staff & service, amenities
Lovely view, adequate breakfast. Could do with some maintenance on outside door and some new pillows. Overall a nice place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! Older facilities but very comfortable and cosy. Parking was a bit challenging as the car parks are quite small for all the bigger vehicles but made it work. Wonderful service! The buffet breakfast was perfect and set us up well for the day. A beautiful place to stay, it was nice to be a little bit out of the city of Rotorua.
Stayed 2 nights in Aug 2024

6/10 Okay

Mathew

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Good location, place is a little dated, leaking tap, light hanging out of roof in bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahealani, Volcano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, pretty views and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our original rooms were unavailable due to a water leak, however the manager went above and beyond to accommodate our group of 7 adults. All of the staff were absolutely lovely and the room was perfect. Thanks team! Would definitely stay again.
Stayed 3 nights in Aug 2024

6/10 Okay

Jakobus

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very beautiful area. Nice clean room, but really needs maintenance and cleaning in front of entrance doors
Stayed 2 nights in Aug 2024

10/10 Excellent

Rickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property, will be booking for our family holiday nexf year :D
Stayed 1 night in Aug 2024

6/10 Okay

Tomasi

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Location was convenient 💯
Stayed 3 nights in Jul 2024

6/10 Okay

Craig

Travelled with family
Very tired property, inside & out
Stayed 2 nights in Jul 2024

8/10 Good

Jamie

Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was clean, though quite rundown and not indicative of the pictures or description. The staff gave limited service and room was not prepared for arrival. They did not have adequate staffing for the peak period and cited more than once that we would have to wait for service due to being at capacity. Whilst the property was clearly quite stunning when originally built, it is lacking now.
Stayed 1 night in Jul 2024

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
Lovely spot. Very comfortable room. Staff were lovely. Water wasn’t real hot. Not many food places around but hamburgers and chips from side store at the mini market were the best we have had for ages.3 minute walk down the road. Great place to stay to visit Okere falls.
Stayed 1 night in Jul 2024

10/10 Excellent

Atichat

Stayed 1 night in Jun 2024

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First let me start by saying the staff at VR Resort in Rotorua was amazing, but the facilities are in dire need of cleaning and maintenance. At one point in time I could see this was a pristine hotel, but as we walked into our room the drapes had mold, the comforter had bleach stains, the closet door handle came off and the lamp broke in half as we went to turn it on. We decided to go to the sauna and the ceiling had white mold growing. The more we looked around the more we noticed minor fixes that would have improved the visual representation that the facilities were cared for. In addition, cleanliness is a factor, having garbage left in the hallways is not a good representation and guest laundry areas have to be cleaned if they are opened to guest.
Stayed 2 nights in Jul 2024

6/10 Okay

Marion

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The rooms are a little dated, the bathrooms could do with an overhaul other than that was pretty good, warm, tidy, with auitable amenities
Stayed 1 night in Jun 2024

4/10 Poor

Olivia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024