6/10 Okay
Kelly
Travelled with family
7 Aug 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
I always read reviews to assist in my bookings, so I hope this one will help others. The elevator is not working, and it is extremely hot in the halls and stairs. Our room air conditioner was not on in our room, and it took halfway through the night for our room to cool down. The beds are the most uncomfortable I have ever sat on or slept in; I even called the front desk almost immediately to ask if all the rooms on the 3rd floor had the same mattresses. The furniture in the room looked like it came from a thrift store, which is fine for some motels, but not for a $221.14 price. I was and am very disappointed, frustrated, and angry that I paid what I did for what we got. I would not recommend this hotel. Go see what the Super 8 or another looks like before booking in this town. I have no idea how they received a higher rating than I would expect, except that it was clean. I would think that hotel staff could at a minimum turn on the AC to cool if they knew there were reservations ahead of time, and you'd think they could keep the halls and stairs cooled if the elevator isn't working or if it is really hot outside, especially at the higher price point.
Kelly
Stayed 1 night in Aug 2024