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Mountain Heritage Hotel

4.5 star property

Photo gallery for Mountain Heritage Hotel

Aerial view
Mountain View Room | Terrace/patio
Mountain View Villa with Balcony and Spa | Terrace/patio
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Mountain View Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Blue Mountains Cultural Centre
    ‪10 min walk‬
  • Three Sisters
    ‪3 min drive‬
  • Katoomba Scenic World
    ‪4 min drive‬

Room options

View all photos for Heritage Spa and Fireplace Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Spa and Fireplace Room

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Mountain View Room

Mountain View Room | Terrace/patio

Mountain View Room

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Heritage Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Indoor pool, outdoor pool, pool loungers

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  • Pool
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  • Spa
  • Parking included
4.1 out of 5, Very good, (1006)
The price is NZ$336
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

About the area

Katoomba

In the heart of Sydney, Mountain Heritage Hotel is within a 5-minute drive of Blue Mountains Cultural Centre and Leura Mall. .This family-friendly hotel is 1.5 mi (2.5 km) from Leura Cascades and 1.7 mi (2.8 km) from Three Sisters.

What's nearby

  • Blue Mountains Cultural Centre - 10 min walk - 0.9 km
  • Leura Mall - 2 min drive - 2.0 km
  • Three Sisters - 3 min drive - 2.8 km
  • Echo Point Lookout - 3 min drive - 2.8 km
  • Katoomba Scenic World - 4 min drive - 3.3 km

Getting around

  • Katoomba Station - 8 min walk
  • Sydney Airport (SYD) - 86 min drive

Restaurants

  • ‪Old City Bank Brasserie - ‬7 min walk
  • ‪Sushi n Co. - ‬9 min walk
  • ‪Elephant Bean Cafe - ‬12 min walk
  • ‪Sanwiye - ‬7 min walk
  • ‪Mountain Culture Beer Co - ‬10 min walk

About this property

Mountain Heritage Hotel

Luxury hotel with a fitness center and a seasonal outdoor pool
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

38-inch LCD televisions come with premium cable channels and first-run movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and espresso makers. Your pillowtop bed comes with premium bedding. 38-inch LCD televisions are provided, with cable programming available. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at Jamison Views Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, multilingual staff, and luggage storage. Planning an event in Sydney? This hotel has 3854 square feet (358 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Jamison Views Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (3,854 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 45 for adults and AUD 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Property Registration Number 2780

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 997 reviews
Rating 8 - Good. 342 out of 997 reviews
Rating 6 - Okay. 120 out of 997 reviews
Rating 4 - Poor. 34 out of 997 reviews
Rating 2 - Terrible. 11 out of 997 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Omer

It was expected
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So comfortable and easy!
Amazing! 100% charm with 110% comfort. Rooms are comfortable and quiet, bathroom with a real bath, and super-comfy-bed with fully controllable HVAC. Old photos throughout make wandering around so enjoyable. Walk to train and restaurants pretty easy (at least 1 way LOL!).
Stayed 2 nights in Dec 2024

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose a mountain view room & had a wonderful view of the mountains. Nigel was great, he gave us good advice & was fun to talk to. Location was good - a short walk to Katoomba main street. The hotel had an outdoor veranda where you could have a drink & take in the amazing views.
Stayed 4 nights in Nov 2024

10/10 Excellent

Imran, Ropescrossing

Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the blue mountains. The view from the restaurant is breathtaking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel histórico donde la atención es excepcional. Todo estuvo perfecto, solo serian necesarias mas reposeras en el area de la piscina, y espuma para el hidromasaje.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, room comfort
Charming
Great staff, food and fantastic views. Building old and needs tlc but when 116 years old it is expected.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay, nice hotel
We had a very nice stay here. We had breakfast on our first morning and it took a long time for our food to arrive.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Amazing views go with the fantastic food.
Stayed 2 nights in Nov 2024

8/10 Good

Phil

Travelled with partner
We loved the historic feeling of the building. The location is excellent. The service could not be faulted.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely
Great location and view very good room breakfast wasn't very good took too long was only warm and no one asked if would like condiments, cocktails were good and games available .
Stayed 1 night in Nov 2024

8/10 Good

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Christeen

Disliked: Property conditions & facilities
Good but could be netter
Overall ok not 4.5 stars A bit run down, furniture in the rooms don’t match the decor. Bathrooms very old fashioned and of need of repair. Air conditioner was very noisy so couldn’t have it on overnight.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was fabulous. Dinner and breakfast at restaurant was amazing. Staff couldnt have been nicer.
Stayed 1 night in Sep 2024

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very grand old hotel with the best view of the blue mountains from our room.Excellent a la carte menu.The best place we have ever stayed 10/10
Stayed 3 nights in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome old building. Fantastic lounge, sitting are with fireplaces and valley views.
Stayed 2 nights in Sep 2024

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old style classic hotel with great views of the Blue mountains. The hotel is a bit dated but that added to its character. Very friendly staff and great service. Breakfast was delicious. We would definitely come back
Stayed 2 nights in Sep 2024

8/10 Good

Kate

Stayed 1 night in Sep 2024