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Lancaster House

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lancaster House

Outdoor spa tub
Exterior
Pet-friendly
Outdoor spa tub
Down duvets, pillow-top beds, minibar, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Clínica Reina Sofia
    18 min walk
  • Iserra 100 Shopping Mall
    6 min drive
  • La Castellana National Theater
    6 min drive
  • Bogotá (BOG-El Dorado Intl.)
    36 min drive

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 84 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hemma Bogotá Luxury Suites Hotel

Hot tub
Kitchen
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (159)
The price is NZ$84
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Hemma Bogotá Luxury Suites Hotel

About the area

Bogotá

With a stay at Lancaster House in Bogotá (Usaquén), you'll be a 5-minute drive from Hacienda Santa Barbara Mall and 5 minutes from World Trade Center. .This family-friendly hotel is 3 mi (4.9 km) from La Castellana National Theater and 3.4 mi (5.5 km) from Andino Shopping Center.

What's nearby

  • Unicentro Bogotá - 4 min drive - 2.4 km
  • Hacienda Santa Barbara Mall - 5 min drive - 3.6 km
  • 93 Park - 5 min drive - 4.2 km
  • Andino Shopping Center - 7 min drive - 5.6 km
  • Virrey Park - 7 min drive - 7.0 km

Getting around

  • Estación Usaquén Station - 11 min drive
  • San Antonio Station - 18 min drive
  • El Dorado Intl. Airport (BOG) - 36 min drive

Restaurants

  • ‪Combo Express Donde Lucho - ‬10 min walk
  • ‪Tostao' - ‬2 min walk
  • ‪Boru - ‬9 min walk
  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪J&R - ‬9 min walk

About this property

Lancaster House

Family-friendly Bogotá hotel in Usaquén with 2 restaurants
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 100-cm LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club, a spa tub, and a sauna.

Children under 15 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.
Make yourself at home in one of the 55 guestrooms, featuring kitchens with stovetops and microwaves. Your pillowtop bed comes with down comforters. Wired and wireless internet access is complimentary, while 100-cm LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Gatsby, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Bogotá? This hotel has 646 square feet (60 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Gatsby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bistro 106 - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.
Chimney Bar - This piano bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Hebrew, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 4 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 10 for adults and USD 10 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Gatsby
  • Bistro 106
  • Chimney Bar

Things to do

  • 24-hour health club
  • Bike parking
  • Billiards/pool table
  • Full-service spa
  • Karaoke
  • Sauna
  • A hot tub

Family friendly

  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • High chair
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (646 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 32
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 89
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Pillow-top mattress
  • Portable fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 100-cm LCD TV
  • DVD player
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Freezer
  • Kitchen
  • Microwave
  • Mini fridge
  • Minibar
  • Stovetop

More

  • Desk
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 35 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 4 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Lancaster House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1003 reviews" "
Rating 8 - Good. 238 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 48 out of 1003 reviews" "
Rating 2 - Terrible. 71 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DIEGO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic attention. Customer service excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

DIEGO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fascinating experience. The staff went beyond excelling in everything. Highly recommend Lancaster House to everyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful
Stayed 4 nights in Aug 2024

10/10 Excellent

DANILDO

Stayed 2 nights in Aug 2024

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es terrible. En primer lugar, antes de hacer la reserva en línea, llamamos directamente al hotel para preguntar si necesitábamos incluir a un niño de 8 años en la reserva de una suite para 3 personas. El hombre nos informó que no, ya que los niños no pagan. Sin embargo, el día que reservé el hotel, el personal me informó de que si el niño tenía más de 6 años, teníamos que pagar costos adicionales. Les informé que la única razón por la que reservé este hotel en lugar de mi habitación habitual era que el niño se aloja gratis, lo que en la mayoría de los hoteles de 5 estrellas se paga por la cantidad de personas que se alojan en la habitación. Me llevó más de una hora argumentar mi caso con el gerente de relaciones con el cliente para que reconocieran su propio error. A pesar de que teníamos la fecha y la hora de la llamada, dijeron que no podían saber quién estaba trabajando cuando nos informaron de esto. El personal de recepción ni siquiera se disculpó por el error de un miembro de su personal. La habitación en sí está muy anticuada. Una toalla no estaba limpia y la ropa de cama tenía marcas. Había un botón de ropa en el baño junto al lavabo. El frigorífico tenía una pulgada de agua en el fondo, donde estaban las botellas. El desayuno no era muy variado. El pan estaba viejo y rancio y no era de buena calidad. Esto está muy por debajo de la media de los hoteles de 4 estrellas de Colombia. Aún así, el hotel no se ha disculpado por su error, que me costó más de una hora
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large patio and helpful and professional staff. I wopuld definately stay here again.
Stayed 28 nights in Jul 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are friendly but most Colombians are. Furthermore the service industry is excellent so having friendly staff is a given. The bad: The hotel needs serious maintenance: Bathroom door didn’t close (out of frame) Bathroom light blinked a lot until it stayed on. I had to hit the button several times for it to work. Super noisy rooms on the side of the street with dated sound proofing. Worst and most uncomfortable matress I ever slept in a hotel and I’ve slept in some bad ones. Breakfast was fine but it took them 25 minutes to make an omelette. I saw the three waiters chatting with the cook. When I asked for my order he had not even started it. So I didn’t eat breakfast on my way to the airport. The good: Restaurant is decent and convenient Staff are nice Diverse set if facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Jeffrey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No fue un buen recibimiento
Guest service bad no fueron complaciente trato malo
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaofeng

Liked: Staff & service, property conditions & facilities
geat hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería sin duda!
El staff es espectacular! Todos son amables, respetuosos y dispuestos a ayudar 100%! Volvería con mi familia sin duda. Comida variada en el desayuno, cuarto limpio y ubicación perfecta. Gracias por el excelente servicio!
Stayed 2 nights in Jul 2024

6/10 Okay

Lazarus

Stayed 4 nights in Jul 2024

8/10 Good

Jarold

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

6/10 Okay

Lazarus

Liked: Cleanliness
Recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben, Cypress

Stayed 3 nights in Jul 2024

10/10 Excellent

Ruben, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! They are pleased to see you and help. Always welcomed with a friendly smile.
Stayed 3 nights in Jul 2024

8/10 Good

Yulissa

Stayed 5 nights in Jul 2024

10/10 Excellent

FREDDY

Stayed 2 nights in Jul 2024

8/10 Good

Lou-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved the stay Staff are nice, friendy and kind
Stayed 7 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, amenities
Muy buen servicio al cliente
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay in Bogota
The staff was wonderful & so was breakfast. Thank You
Stayed 1 night in Jul 2024

2/10 Terrible

Florencia

Stayed 1 night in Jul 2024

10/10 Excellent

Erika

Stayed 1 night in Jun 2024

10/10 Excellent

Juan, Sugarland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this hotel they have a excellent service and very reasonable rates
Stayed 1 night in Jul 2024

6/10 Okay

Claudio

Travelled with family
Stayed 3 nights in Jun 2024