Lancaster House

4.0 star property

Photo gallery for Lancaster House

Outdoor spa tub
Lobby sitting area
Junior Suite, 1 Bedroom | View from room
Room service - dining
Piano bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Unicentro Bogotá
    ‪4 min drive‬
  • Hacienda Santa Barbara Mall
    ‪5 min drive‬
  • Andino Shopping Center
    ‪7 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪36 min drive‬

Room options

Family Suite, 2 Bedrooms

  • 84 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

Junior Suite, 1 Bedroom, Terrace

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the area

Bogotá

With a stay at Lancaster House in Bogotá (Usaquén), you'll be a 5-minute drive from Hacienda Santa Barbara Mall and 5 minutes from World Trade Center. .This family-friendly hotel is 3 mi (4.9 km) from La Castellana National Theater and 3.4 mi (5.5 km) from Andino Shopping Center.

What's nearby

  • Unicentro Bogotá - 4 min drive - 2.4 km
  • Hacienda Santa Barbara Mall - 5 min drive - 3.6 km
  • 93 Park - 5 min drive - 4.2 km
  • Andino Shopping Center - 7 min drive - 5.6 km
  • Virrey Park - 7 min drive - 7.0 km

Getting around

  • Estación Usaquén Station - 11 min drive
  • San Antonio Station - 18 min drive
  • El Dorado Intl. Airport (BOG) - 36 min drive

Restaurants

  • ‪Combo Express Donde Lucho - ‬10 min walk
  • ‪Tostao' - ‬2 min walk
  • ‪Boru - ‬9 min walk
  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪J&R - ‬9 min walk

About this property

Lancaster House

Family-friendly hotel with 2 restaurants and a full-service spa
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 100-cm LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club, a hot tub, and a sauna.

Children under 15 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.
Make yourself at home in one of the 55 guestrooms, featuring kitchens with stovetops and microwaves. Your pillowtop bed comes with down comforters. Wired and wireless internet access is complimentary, while 100-cm LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Gatsby, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Bogotá? This hotel has 646 square feet (60 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Gatsby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bistro 106 - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.
Chimney Bar - This piano bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Hebrew, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (646 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Lift (32 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 35 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 5 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Lancaster House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 598 out of 1088 reviews
Rating 8 - Good. 260 out of 1088 reviews
Rating 6 - Okay. 105 out of 1088 reviews
Rating 4 - Poor. 51 out of 1088 reviews
Rating 2 - Terrible. 74 out of 1088 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wilson

Stayed 1 night in Dec 2024

2/10 Terrible

maria juliana lotero

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience, our room was not cleaned had a lamp with a cut cable. The staff is not nice. Had issues since the first day and when we voiced our concern their manager said “‘you could have left on the first day” . Would not recommend this hotel to anyone. The only plus is the location
Stayed 10 nights in Dec 2024

4/10 Poor

Paola

Business traveller
Rooms without air conditioning and very uncomfortable beds. I didn't sleep for 5 days.
Stayed 5 nights in Dec 2024

10/10 Excellent

Manuel F

Stayed 5 nights in Dec 2024

10/10 Excellent

Maria del Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Es un espacio grande bastante cómodo el cual cuenta con un muy buen servicio por parte de su personal
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2024

10/10 Excellent

Lina Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, limpio, mucha amabilidad por parte del personal y muy seguro.
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dino

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay I will for sure stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bueno, solo por algunas cosas que se puede corregir, como la cortesía de algunos meseros y de recepción y lo mas importante la limpieza de la habitación
Stayed 8 nights in Nov 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Juliana

Stayed 5 nights in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazing just out of town but I loved it, breakfast great
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose, wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nn
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Maria Gabriela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property. The value for the money is amazing. The only thing they can improve. Is there Internet Internet service, which is very spotty and slow.
Stayed 9 nights in Oct 2024

10/10 Excellent

soraida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Stayed 4 nights in Aug 2024

2/10 Terrible

MA ELENA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Stayed 4 nights in Sep 2024

8/10 Good

Juan Carlos

Travelled with family
Liked: Property conditions & facilities, room comfort
I’ve been there already three times this year. It’s been a good stay: nothing extraordinary but it’s ok. The tv-cable settings are a mess
Stayed 2 nights in Oct 2024