Pagoda Resort & Spa

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pagoda Resort & Spa

Front of property - evening/night
Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Reception
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Pool
  • Gym

Explore the area

Map
112 Melville Parade, Como, WA, 6152
  • Perth Zoo
    3 min drive
  • Pagoda Resort & Spa
    3 min walk
  • Como Canning Bridge Station
    4 min drive
  • Perth, WA (PER)
    15 min drive

Room options

Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms (Free WIFI)

  • 73 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Accessible Room (Free WIFI)

  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

Apartment, 1 Bedroom (Free WIFI)

  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Free WIFI)

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room (Free WIFI)

  • 29 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Perth

Located in Perth (Como), Pagoda Resort & Spa is within a 10-minute drive of RAC Arena and Crown Perth. .This luxury hotel is 11.3 mi (18.2 km) from Scarborough Beach and 3.9 mi (6.3 km) from Elizabeth Quay.

What's nearby

  • Perth Zoo - 3 min drive
  • Crown Perth - 7 min drive
  • Elizabeth Quay - 8 min drive
  • Kings Park and Botanic Garden - 9 min drive
  • University of Western Australia - 9 min drive

Getting around

  • Como Canning Bridge Station - 4 min drive
  • Perth Airport (PER) - 15 min drive

Restaurants

  • ‪The Como - ‬2 min drive
  • ‪Halo Espresso - ‬3 min drive
  • ‪Ten Minas - ‬6 min walk
  • ‪Karalee on Preston - ‬7 min walk
  • ‪Juniper & Bay - ‬5 min walk

About this property

Pagoda Resort & Spa

Boardwalk/promenade Perth hotel in Como with a fitness center
Pagoda Resort & Spa offers 101 air-conditioned accommodations with minibars and safes. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Perth? This hotel has facilities measuring 6329 square feet (588 square meters), including a conference center. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered on select days.
Pagoda Resort & Spa has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 32-32 for adults and AUD 19.5-19.50 for children
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (6329 square feet of space)

Outdoors

  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.35 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 to 32 for adults, and AUD 19.5 to 19.50 for children
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Esplanade River Suites
Esplanade River Suites Como
Esplanade River Suites Hotel Como
Pagoda Resort Como
Esplanade River Hotel Como
Pagoda Como
Pagoda Resort Spa
Pagoda Resort & Spa Como
Pagoda Resort & Spa Hotel
Pagoda Resort & Spa Hotel Como

Pagoda Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 795 reviews" "
Rating 8 - Good. 285 out of 795 reviews" "
Rating 6 - Okay. 79 out of 795 reviews" "
Rating 4 - Poor. 38 out of 795 reviews" "
Rating 2 - Terrible. 25 out of 795 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqui

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and comfortable room Helpful staff and fabulous meal at the restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 5 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money.
Room was looking old, stains on mattress, sofa covers were down threads, sink didn’t drain, carpet was hairy, one plug for two sinks, generally quite dirty. Day staff were nice, evening staff appeared to not want to be there.
Stayed 1 night in Sep 2024

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Wayne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I rang reception to notify them my spa was not functioning and was treated like a 2vyr old tellingl me im stupid enough not the have the water level in the spa high enough..just hangnthe phone uop after the distent
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay , quiet and easy to get to Perth attractions
Stayed 1 night in Aug 2024

10/10 Excellent

Nikolche

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot close to the city
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stay spoiled by very noisy people in next room
We booked a suite and were disappointed to find the room was next to the lift. Had the get the bed remade as the sheets were too small did not fit the king size bed. Lucky we noticed this before retiring for the night. We were then woken during the night by people returning to their room next door who continued with noise until they checked out at 8am. We made several calls to night staff who visited their room but did not stop the noise. After another call from us complaining still nothing was done and then our calls were not even being answered. The manager has since contacted us with an apology and offer of some discounts for our next stay. However we are not sure if we ever want to return. Night staff need to take more precautions against this happening again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lai

Stayed 1 night in Aug 2024

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !!!
Perfect Stay, Everything You Could Possibly Need is Available at The Resort & in and Around the Area. Staff are Fantastic a Huge Shoutout to Dilesh and Josh for Making Our Stay Perfect !!!
Stayed 1 night in Jul 2024

2/10 Terrible

Kylie-Anne

Disliked: Property conditions & facilities, room comfort
Dont waste your money
There were skud marks in toilet boogers on the wall in lounge room old food stuck to lamp base and a musty smell through out the spa bath would have maybe fitted half a person whole hotel
Stayed 1 night in Jul 2024

8/10 Good

kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it only negatives is the hot water was way too hot and kept heating up no matter how much cold water added and the internet kept cutting out on the tv. Otherwise beautiful place to stay
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service
Always comfortable- easy access to the city Rooms/bathroom are getting dated but clean and tidy. I enjoy the location.
Stayed 1 night in Jul 2024

10/10 Excellent

Leanne

Stayed 1 night in May 2024

6/10 Okay

Exiis, Thebarton

Mostly good could improve
Stayed 4 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Locatiob
The Pagoda was chosen because it represented a balance between price and the reason for our trip. We gave found it to be a comfortable place to stay and its location is suitable for tripping in and around the City of Perth.
Stayed 1 night in Jul 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely return to the Pagoda on our next visit to Perth
Stayed 3 nights in Jul 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Pagoda
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness, staff & service
Property is tired.
Stayed 1 night in Jun 2024

10/10 Excellent

rachel

Stayed 1 night in Jun 2024

2/10 Terrible

Meleika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would give no stars if i could
The absolute worst place that I have stayed at. This is a 2* hotel at best. The suite was so filthy and the dust build up everywhere was shocking. I moved to another suite the next day and ws told it was clean. It was not clean. The doir to the balcony came off in my hand when i was coming in from some air at night and I was stuck there without a working light. I managed to get myself in but was unable to lock it so it was unable to rest easily. Was told that I would be able to speak to management in the morning only for the hotel manager to not come. Food terrible, elevators were smelly. Strongly advise against staying here
Stayed 2 nights in Jun 2024

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing!!! Room was so clean and some facilities such as bath, gym, sauna, pool and so on were comfortable! Highly recommend!!
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor maintanance, bad service
Pagoda is old & dingy, room has a feel of dampness, lights are dim due to old dusty shades. We can disregard the poor maintanance, but service was bad. When we checked in and rolled in our luggage, one counter staff attended to us, the other one quickly walked away (3 May, ard 7+pm). When I asked for help, he conveniently said we are shorthanded, my colleague is taking a break! He was politely, always politely saying no to your ask for help. We had to trolley our luggage ourselves & one of my friends was unwell. When she ordered room service, she was slapped with some fee of AUD6.50 to take the food to the room, she was not told beforehand. Balcony was dirty and the chambermaid never came back even though we told her to come back later to make up the room. The corridor was dark and full of clutter, so was the car park. The only 1 good thing about this place is its proximity to part of the Swan River that has a spectacular view.
Stayed 2 nights in May 2024