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Hotel Universel

3.0 star property

Photo gallery for Hotel Universel

Spa
Reception
Plasma TV
Spa
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Gym

Explore the area

View map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪1 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪5 min walk‬
  • Place, PEPS
    ‪8 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(85 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(32 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(264 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Québec City

With a stay at Hotel Universel in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be steps from Laval University and 6 minutes by foot from Cegep de Sainte-Foy. .This hotel is 0.6 mi (1 km) from PEPS and 1.5 mi (2.4 km) from Laurier Quebec.

What's nearby

  • Laval University - 1 min walk - 0.1 km
  • Cegep de Sainte-Foy - 5 min walk - 0.5 km
  • PEPS - 8 min walk - 0.7 km
  • Place Sainte-Foy - 16 min walk - 1.4 km
  • Laurier Quebec - 4 min drive - 2.6 km

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café La Maison Smith Ste-Foy - ‬5 min walk
  • ‪Thaïzone - ‬4 min walk
  • ‪SHAKER Cuisine & Mixologie Ste-Foy - ‬5 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Make yourself at home in one of the 182 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a nightclub, a health club, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Enjoy a meal at Boston Pizza Restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
English breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 006160, 2025-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 743 out of 2474 reviews
Rating 8 - Good. 733 out of 2474 reviews
Rating 6 - Okay. 539 out of 2474 reviews
Rating 4 - Poor. 272 out of 2474 reviews
Rating 2 - Terrible. 187 out of 2474 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Moksha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff
Stayed 1 night in Sep 2025

10/10 Excellent

Lage

Stayed 1 night in Sep 2025

6/10 Okay

Karine

Stayed 1 night in Sep 2025

10/10 Excellent

Stéphane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, but clean👍 Everything works. Kitchenette nice bonus.
Stayed 2 nights in Sep 2025

2/10 Terrible

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Stéphanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle chambre avec balcon vue sur mer
Stayed 2 nights in Aug 2025

6/10 Okay

isabelle

Stayed 2 nights in Jun 2025

6/10 Okay

Gail

Travelled with family
Liked: Staff & service, amenities
It was okay for a midway sleep stopover from the Maritimes to Ontario.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Robin

Stayed 1 night in Aug 2025

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C' était bien, tout à été correct
Stayed 2 nights in Aug 2025

8/10 Good

Yulhee

Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay especially for how cheap it was during the summer. Kids enjoyed pool area and Boston Pizza in the building too.
Stayed 1 night in Aug 2025

8/10 Good

Karine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality price ratio.
Stayed 3 nights in Aug 2025

6/10 Okay

Nidhi

Travelled with partner
Liked: Staff & service, amenities
The room could have better cleanliness. Had a decent stay experience.
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Travelled with partner
Liked: Staff & service, amenities
Update some of the rooms example repainting the bathroom doors
Stayed 3 nights in Aug 2025

4/10 Poor

Danny

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Chambre vraiment pas propre.
Stayed 2 nights in Aug 2025

6/10 Okay

isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hotel est bien située facile d'accès Les chambres sont bien sauf la salle de bien petite et sans comptoir La.douche fait un bruit d'enfer et lors de nos 2 derniers sejour la porte de la.salle de bain ne se fermait pas comme il faut ...
Stayed 2 nights in Aug 2025

8/10 Good

Dominique

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Dawn, Gatineau

Disliked: Property conditions & facilities
The lobby and pool are nice, but that's where it ends. The hallway carpets are really dirty and full of stains. The walls are dingy and mid-repair and the lighting is dark. The rooms were okay - they were clean at least, but they need some work. The beds are too low and the mattress is uncomfortable. There was a door to a balcony but it was nailed shut. The bathroom is really small and the shower rod is not secured to the wall (ours fell down). As well, when we came out in the morning all the housekeeping staff was sitting on the floor. They also don't tell you that they do not clean your rooms. When I inquired at the front desk they said "oh yah, they don't enter the rooms. If you need something you have to ask us". I would never recommend this hotel, however, I have stayed in worse.
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Travelled with group
Liked: Staff & service, property conditions & facilities
Distance and convenience of downtown Quebec City.
Stayed 3 nights in Aug 2025

8/10 Good

URVASHIBEN

Disliked: Staff & service
Stayed 2 nights in Aug 2025