Although we had a great lake front room with a large terrace and a great view, our two night stay was limited by several things: 1) because it was not yet "high season," the hotel restaurant was not yet open; 2) the air-conditioning in our room did not work and there was no real effort to get it fixed; and 3) as a result of #2, we slept with our terrace door open and, by morning, there were ants in our beds and room; and when we reported this to them, they said we had food (we didn't) and it was our fault. Having said all of this, I also must say that Francesca at the front desk was very nice and very helpful. And finally, we enjoyed the town of Bolsena a lot; but you should know that this hotel is a few km outside of town. When you go into town, be careful to pay for parking or you will get a ticket ... I know.