We rented the house for the weekend so we could spend time with my parents, sister, her family and my family. It's an annual tradition for us to spend a weekend in the mountains each summer and we always like to select a nice place that is spacious, has large gathering areas and a nice porch with great views. On the positive side, the house was very spacious and some some beautiful views. The deck was covered and served as a great place for us to relax, play games and talk.
It's unfortunate that it was not cleaned well. The floor was dirty and their were numerous broken chairs. Two of the chairs didn't have cushions for some reason.
When we went to open a bottle of wine, there were literally 2 mismatched wine glasses in the kitchen. When you are paying nearly $1,700 for a weekend, I don't think it's wrong to expect to have a full set of glasses. When we went into the very large living room with a beautiful view of the mountains, we were really turned off to see all of the dirt and trash at the base of the sofa. When we reached out to the rental company we received a quick response which was admirable, but they essentially said
"we don't guarantee that our homes will have full or matching sets of wine glasses - our rental agreement notes that we guarantee basic dishes, silverware, pots/pans, etc. but that specialty items (ie. blenders, whisks, wine glasses, etc.) exist in our homes on a house-to-house basis."
They also asked for pictures of the "lack of cleanliness", which I provided but they never responded.
Overall, the house is large and has some beautiful views, but it needs some upgrades from a cleanliness standpoint as well as expected amenities.