I stayed at an Ibis in Portugal, Spain, and Brazil before, and it was much better than this one I stayed at recently. The room was terrible, the AC was not working, and there were no face towels. Although my room was clean, I couldn't take a shower because the bath was too small for me. There were no safety handles or non-slip mats in the bathroom, which was not safe.
When we went for breakfast, I couldn't find a plate, and it seemed like others were also eating out of cereal bowls. The heating trays weren't turned on, so the bacon and scrambled eggs were cold and unappetizing. The staff didn't seem very interested in addressing the issues. Overall, I was disappointed with the experience and didn't go back for a second time.