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DoubleTree by Hilton Boston - Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Lobby
Exterior
Breakfast, lunch, dinner served; American cuisine
Deluxe Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    ‪11 min walk‬
  • Copley Square
    ‪17 min walk‬
  • New England Aquarium
    ‪3 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Room, City View

Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

King Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Bathroom shower

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • 34.8 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Courtyard by Marriott Boston Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1073)
The price is NZ$427
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Courtyard by Marriott Boston Downtown

About the area

Boston

Located in Boston (Bay Village), DoubleTree by Hilton Boston - Downtown is within a 15-minute walk of Boston Common and Newbury Street. .This hotel is 0.8 mi (1.2 km) from Copley Place and 0.9 mi (1.5 km) from Copley Square.

What's nearby

  • Boston Common - 11 min walk - 1.0 km
  • Copley Square - 17 min walk - 1.4 km
  • New England Aquarium - 3 min drive - 2.0 km
  • Boston Convention and Exhibition Center - 5 min drive - 2.6 km
  • TD Garden - 5 min drive - 2.9 km

Getting around

  • Tufts Medical Center Station - 1 min walk
  • South Station - 13 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪Royale Boston - ‬4 min walk
  • ‪Rock Bottom Restaurant & Brewery - ‬5 min walk
  • ‪Wisteria Restaurant - ‬1 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

DoubleTree by Hilton Boston - Downtown

Hotel with a 24-hour fitness center, near Boston Common
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring flat-screen televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy American cuisine at Wisteria, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 3 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1055 reviews
Rating 8 - Good. 258 out of 1055 reviews
Rating 6 - Okay. 116 out of 1055 reviews
Rating 4 - Poor. 68 out of 1055 reviews
Rating 2 - Terrible. 34 out of 1055 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Travelled with group
Beautiful hotel! Friendly staff. Great breAl fast!
Stayed 1 night in Dec 2024

10/10 Excellent

Felise Maxine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay here. The staff ate friendly. The hotel is clean and it’s near where I want to go.
Stayed 4 nights in Dec 2024

4/10 Poor

DAngelo

Disliked: Staff & service
Overall nice property and clean rooms decent area , however very poor customer service at the front desk . No sense of hospitality. Never confirmed what type of room it was or how many beds it had before collecting 100 incidentals. management was very poor did not try to accommodate me in any way or make me feel comfortable at all 177 a night . Plus 100 of incidentals and 60 for parking manger Kira very rude unprofessional and has no idea what she is doing if you are deciding to stay at this property avoid her at all cost . I was put in 4th floor where the hallways carpet was ripped out and look like it was under construction. I was ignored by manager and threatened to be kicked out without a refund before even getting in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Chongdi, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely hospitable staff & convenient location
Stayed 4 nights in Dec 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great price.
Stayed 1 night in Dec 2024

8/10 Good

Stevonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area
Stayed 4 nights in Dec 2024

8/10 Good

Luxin

great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent size room comfortable bed nice shower with a good draw good smelling soaps and shampoo.
Stayed 1 night in Dec 2024

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and how easy they were easy to talk to.
Stayed 1 night in Dec 2024

10/10 Excellent

Shaheen

Stayed 4 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Stayed 1 night in Nov 2024

8/10 Good

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to a lot
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. I reported that our room 405 should have a grab bar right away in the right side as you step over the tub to shower. The bar in the back wall is not useful or safe for entering the shower. Recommend you consider this. Great place to stay. Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with group
Convenient location. Construction was on going, so hallways appeared unfinished. All in all an average stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

2/10 Terrible

Omar

Stayed 2 nights in Dec 2024

8/10 Good

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the location
Great location, easy to get around and close to main attractions. Staff was helpful, especially at the front desk. We accidentally booked the wrong night and the front desk clerk helped us book for the correct night.
Stayed 1 night in Nov 2024