10/10 Excellent
Edward
25 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
, mainly because of the outstanding staff and the superior location of the hotel.
Mariana, Leonel and Joāo at reception tended to our every need from check-in to check out. Our questions via email before our stay were answered instantly by Mariana. Breakfast was ordered the day before and was waiting for us in the restaurant when we wandered down. Luisa makes an outstanding breakfast and the staff serves all with incredible efficency.
Our room was very clean ( thanks to Elisa and Luzia), bright, cheerful, roomy, and comfortable WITH a view of the Cathedral. The entire staff wished me Happy Birthday yesterday for my big day.
BUT the very BEST thing was that chef, Susana, baked me an absolutely delicious cake for my birthday!! That and a bottle of champagne was GIFTED to me as a surprise from the staff!! This was an absolutely phenomenal gesture of kindness. If you want a great stay within walking to distance to all of old town, stay at the Burgus Tribute and Design Hotel.
Edward
Stayed 2 nights in Aug 2024