The Casablanca Hotel

3.5 star property

Photo gallery for The Casablanca Hotel

Beach
Point of interest
Staircase
Designer store
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Gateway Niagara Information Centre
    ‪17 min walk‬
  • Forty Creek Distillery
    ‪3 min drive‬
  • Fifty Point Conservation Area
    ‪5 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪58 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 332 out of 874 reviews
Rating 8 - Good. 263 out of 874 reviews
Rating 6 - Okay. 159 out of 874 reviews
Rating 4 - Poor. 79 out of 874 reviews
Rating 2 - Terrible. 41 out of 874 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karie

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff are very nice. Unfortunately the jets didn’t work in the jacuzzi tub. The staff came to the room to check it out, but they couldn’t fix it… they offered a different room, but we had already unpacked. Pool was nice though!
Stayed 1 night in Nov 2024

6/10 Okay

anwar

Liked: Staff & service
area
Stayed 1 night in Nov 2024

10/10 Excellent

Marcia

Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris du

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really convenient for us visiting our daughter! The staff member at reception was really helpful and friendly. We had an issue with a clogged toilet and, as it was late in the evening and there was not a maintenance person available, she immediately moved us to another room, without any fuss. We had breakfast in the dining room in the morning, and it was delicious and served by another lovely staff member.
Stayed 1 night in Nov 2024

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kyle

Disliked: Cleanliness, property conditions & facilities
Stuffy and dirtier than you’d hope rooms. Pool had swim lessons happening in them when we went at two different times.
Stayed 1 night in Nov 2024

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Nov 2024

6/10 Okay

Dale

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Was convienant to highway
Stayed 1 night in Nov 2024

6/10 Okay

Dylan

Stayed 1 night in Aug 2024

10/10 Excellent

Aditya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Good parking and safe.
Stayed 1 night in Oct 2024

6/10 Okay

tanner

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Casablanca inn is a great place to look at and the lobby is beautiful but the rooms are not what you would expect coming when comparing the lobby. The toilet seat was peeling or looked damaged, and the washroom looks like it needs to be redone.
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was great! It was extremely warm in the room when we first arrived and putting the air to coolest didn't help but the young lady at the desk gave us a fan and that provided great comfort. I know that hotels and apartments etc. shut off the A/C in mid-late October but this year has been especially warm and it would have been nice to have it still on. We were also very sad to hear that the hotel is being torn down to make room for condos! What a heartache and a horrible thing to do to such a lovely hotel! Surely there are enough condos in the area or at least another site where they could be built!! Very shameful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Stayed 2 nights in Oct 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice stay and staff were really great
Stayed 2 nights in Oct 2024

10/10 Excellent

Belinda

Stayed 1 night in Oct 2024

8/10 Good

Roshni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the indoor pool being open late which allowed us to relax after a long day. The staff was very helpful and ensured that we had everything we requested in a timely manner.
Stayed 1 night in Oct 2024

10/10 Excellent

Tita

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and great staff
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room felt very dated. Good mattress and bedding but rest was out of date. Bathroom did not feel clean and fixtures (tub, shower, toilet) seemed very old and worn out. The heat in our room did not work. It was quite cool for mid-October. When we asked at the front desk we were informed that the Hotel doesn't turn on the heat for rooms until later in the month.
Stayed 1 night in Oct 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and amazing service
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff offered early check-in, when we arrived early, but were not even asking for that privilege. Provided a ground floor room since we had bicycles with us, and elevator use could have been more difficult. Staff very friendly and were eager to accommodate. In summary, just a great place to stay.
Stayed 1 night in Oct 2024

8/10 Good

Saara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 2 nights in Oct 2024

4/10 Poor

Darlina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smell was horrible. Room was so cold, I slept in sweats and socks and extra blankets (after I complained and they basically said “that’s the way it is”). Blankets themselves smelled! Like body odor mixed with mildew or dog. Shocking, frankly. For $187 a night before fees, this shouldn’t happen.
Stayed 2 nights in Oct 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient quiet location
Room was big and clean. The place is a little bit dated, but still cute. The pool was clean and nice. Right next to Tim Hortons for breakfast.
Stayed 1 night in Sep 2024