Although it is a 5-minute walk from a major posh shopping street, the immediate surrounding area is a little creepy after dark (dirty, dark, graffiti- and trash-covered). However, the hotel itself is bright and safe and clean. I didn’t interact much with staff but although a few were brusque, most of them (especially those late at night) were courteous and helpful. The breakfast was lovely and generous. The room I was in was compact but well appointed and perfect for my needs since I don’t expect or want frills. I ask for a comfortable bed with clean bedding, functioning and clean plumbing, and a sense of security. I got that. Once I got used to the street, I was very happy with my choice and will likely return the next time I am in the city.